Greenholme House Care Home

Summer Court, Ilkley LS29 7QZ
Review Us
9.9 13 Reviews
  • Greenholme House Care Home, Ilkley
Greenholme House Care Home, located in Ilkley, is a newly established facility that provides residential, dementia, and respite care for older individuals.

The home boasts a warm and inviting atmosphere, with a strong emphasis on prioritising residents' wellbeing. Care is customised to meet individual needs, and staff adopt a holistic approach to both care and activities, ensuring that each experience is meaningful.

Greenholme House features:
- 71 ensuite bedrooms
- A library
- A cinema
- A café
- A hair salon

Residents can enjoy a nutritious selection of meals, and with the support of the dedicated activity coordinators, they can participate in social events both within the home and in the surrounding community.
Show Greenholme House Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1600
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600

These prices are only a guideline, please contact Greenholme House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Donna Laird (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (71)

Parking

  • Free parking available at all times of the day. EV Charging points.

Greenholme House Care Home Reviews (13)

9.9

Greenholme House Care Home has a Review Score of 9.9 (9.867) out of 10, based on 13 reviews in the last 2 years.
Over all time Greenholme House Care Home has 13 reviews.

Overall Experience
  • 13
  • 0
  • 0
  • 0
  • 0
Date Published
  • 13
  • 13
  • 13
  • 13
  • 0
Reviewer Connection to Greenholme House Care Home
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 13, showing 1-13
Review from Linda H (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I brought my mother and step father to the care home on a Sunday and the admin staff that I had been dealing with on the phone made a special effort to be there on a day they didn't usually work. All the homes staff have been enthusiastic and welcoming.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

We are delighted to hear about your positive experience with our team at Greenholme House. Our team genuinely values each resident and their family members, we strive to provide a warm and welcoming environment for all. Thank you for sharing your feedback and kind words, we look forward to continuing to provide exceptional care for your family members.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V Y (Power of Attorney of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Greenholme House are welcoming, friendly & outstanding in every way. The facilities are fantastic however its the staff that make all the difference. We celebrated an 85th & the private dining for 7 was excellent. I'm happy to whole heartedly recommend.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you for your glowing review of Greenholme House. We are delighted to hear that you found our team welcoming, friendly & outstanding. Its wonderful to know that you enjoyed celebrating the 85th birthday in our private dining room and that the facilities met your expectations. We appreciate your recommendation and look forward to welcoming you back in the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G K (Friend of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every way! Can't fault anything. Food was delicious too! Thank you so much!
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us and that you enjoyed the delicious food. We truly appreciate your feedback and are grateful for your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen Y (Friend of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a fabulous birthday meal in the private dining room for my friend. The staff were very helpful in the organisation of the event, nothing was too much trouble. The menu was delicious and we had a fantastic afternoon. We must do it again!
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you so much for your wonderful review! We are absolutely delight to hear that you and your friends had a fabulous birthday meal in our private dining room. Celebrating special moments is what we love to do!Its fantastic to know that our staff were able to assist you in organising the event and that you found the menu delicious. We always strive to provide exceptional experiences.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S V (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has give my father a new lease of life. staff are incredibly friendly and helpful and all involved and most of all they work to every residence individual needs. My dad was originally on respite bite for couple of months now he's there permanently as he loves it and always talks highly
about all Involved. As a family, we highly recommend
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you so much for your heart-warming review! We are truly delighted to hear your father has found a new lease on life with us. Its wonderful to know our staffs dedication to providing friendly and personised care has made such a positive impact on his experience. We are honoured that your father chose to transition from respite care to permanent stay. It warms our hearts to know he speaks so highly of our team and feels at home here. Our goal is to create an environment where every resident feels valued and supported, its incredibly rewarding to hear we are achieving that for your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Molly B (Cousin of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was well decorated, light & airy. The facilities seem amazing. The staff were all very friendly & helpful & the tea & coffee were good.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you so much for taking the time to share your delightful experience with us! We are absolutely thrilled to hear that you found our home well decorated and enjoyed the light and airy ambiance. Our team takes great pride in creating a welcoming environment for our guests and it's wonderful to know that our efforts to provide exceptional facilities & friendly service made a positive impact on your stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hilary A (Friend of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful lunch experience.Food excellent. Staff very helpful and friendly.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you so much for your delightful review! We're thrilled to hear that you had a wonderful lunch experience with us. It's truly rewarding to know that you enjoyed our food and found our staff to be helpful and friendly. We look forward to welcoming you back soon for another memorable meal!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rita A (Respite Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent 4 weeks at Greenholme House following 'new knee' surgery. Every member of the staff team helped me to recover, providing for my needs - physically and emotionally, encouraging me to eat, to move around as I became stronger and more confident. The staff are well trained. There is a happy atmosphere
and the friendly, warm and caring attitude means I am grateful to have enjoyed my stay in this 'sanctuary space'.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you so much for taking the time to share your heartfelt experience at Greenholme House! We are absolutely delighted to hear that your stay with us during your recovery from knee surgery was a positive and supportive journey.Our dedicated team takes great pride in creating a nurturing environment where our guests feel cared for both physically and emotionally. It's wonderful to know that their encouragement and the happy atmosphere contributed to your healing process. We believe that recovery is not just about physical strength but also about fostering confidence and connection, and we are thrilled that you felt this during your time here.Your kind words are a true testament to our staff's commitment, and we will be sure to share your feedback with the entire team. It brings us joy to know that you found Greenholme House to be a sanctuary during your recovery.We wish you all the best in your continued healing journey and hope to welcome you back for a visit in the future!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Siobhain G (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Greenholme has been exceptional! We really feel like the team are an extension of our family and treat my Mum with humour, respect and dignity. Nothing is too much trouble, the facilities, the food, the outings, activities and entertainment has made such a difference to her. We couldn't
be happier.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you for taking the time to share your experience with us. We are delighted to hear that the care provided at Greenholme House has been exceptional and that our team has made a positive impact on your mother's well-being. It is wonderful to know that she is treated with humour, respect and dignity and that our facilities, food outings, activities & entertainment have contributed to her happiness. We are truly grateful for your kind words and are honoured to be considered an extension of your family. Thank you for entrusting us with your loved ones care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Grandson of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
visited my grandad who is currently on respite. home is beautiful, staff and managers were really helpful and supportive. cant rate highly enough. he was having dinner when I was there, food looked really appetising and grandad said he was really happy.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

We are delighted to hear about your positive experience during your visit to Greenholme House.Our team take great pride in providing a comfortable and enjoyable environment for all residents. Thank you for taking the time to share you experience with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Wife of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home has fulfilled all our needs.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you so much for your wonderful feedback! We are thrilled to hear that our care home has fulfilled all your needs. Our team works hard to ensure that every resident feels comfortable and well-cared for, so it's heart-warming to know we've made a positive impact on your experience.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susannah E (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our mum in for respite care and she is now a permanent resident. The care home is beautifully furnished, the food in the restaurant is outstanding and it's a lovely place for us to sit and enjoy lunch with Mum and the other residents. All the team here provide outstanding care to Mum. The activities
are great fun and we are all looking forward to the Mother's Day flower arranging class and the afternoon tea. If you are making the diffficult decision of putting a loved one into care we can't recommend Greenholme enough.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you for your wonderful review! We are thrilled to hear that your mum has transitioned from respite care to being a permanent resident at Greenholme House. It's great to know that you and your family enjoy our beautifully furnished environment, outstanding food, and engaging activities. Our team is dedicated to providing exceptional care, and it's rewarding to see that reflected in your experience. We appreciate your recommendation for those facing the difficult decision of placing a loved one in care. Your support means a lot to us!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vivienne S (Wife of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has thoroughly enjoyed his month long stay at Greenholme. He and I feel it has done him a lot of good. Beautiful surroundings, caring and expert staff, great activities, delicious food and so, so important, a manager who makes herself available to answer any questions and to join in the happy
atmosphere that she and her like-minded staff create daily. We think this beautiful care home will be seeing my husband as often as we can afford. Thank you to all concerned.
Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you for your wonderful review! We are thrilled to hear that your husband has enjoyed his month-long stay at Greenholme House and that our beautiful surroundings, caring staff, and delicious food have made a positive impact. It's heartening to know that our manager's availability and the happy atmosphere created by our team have contributed to your experience. We look forward to welcoming your husband back as often as possible. Thank you for choosing us!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Greenholme House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.952 for Greenholme House Care Home is calculated as follows: ( (140 Excellents x 5) + (7 Goods x 4) ) ÷ 147 Ratings = 4.952
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.915 Points relating to the number of positive Reviews for Greenholme House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 13 Positive Reviews ÷ 14.2 = 0.915
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 24 Sep 2025

Residential & Dementia Care

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (5)

Donna

Donna Laird

Job Title: General Manager Joined: 2024

I joined Avery in April 2024 as the appointed general manager for Greenholme House.


I bring a wealth of experience having worked in the health and social care sector since 1992 in various roles, I progressed to Home Manager in 2005 and have continued my career path working in different roles as Commissioning and Regional Manager roles. I am passionate about ensuring that the residents are at the centre of operations within their homes, and I advocate for outstanding care.


I am hugely proud and privileged to lead the exceptional team at Greenholme House, sharing the same vision of what outstanding care looks like.

Shelley

Shelley Rogerson

Job Title: Deputy Manager Joined: 2025

Shelley has extensive experience & knowledge of working within residential & dementia care-focused homes, working her way up to management level.


She is passionate about working with the elderly and in particular dementia care striving to go above and beyond to enrich each individual's care and well-being.

Elizabeth

Elizabeth Pleasance

Job Title: Activity & Wellbeing Lead Joined: 2025

Elizabeth has experience of working within different roles within the care sector, she quickly learnt her calling when she was offered a role within lifestyle & Wellbeing which is descried as her dream job!
Elizabeth will deliver an outstanding activities programme to support & encourage people to live happy and fulfilling lives.

Amanda

Amanda Hibbert

Job Title: Head Housekeeper Joined: 2025

Amanda has recently transitioned from working within education to care after learning about Avery Healthcare values, she felt these aligned closely with her own.
Amanda takes great pride in cleanliness and the finer details, she will always ensure the home is clean and tidy for all to enjoy!

Nathan

Nathan Pawlowski

Job Title: Maintenance Joined: 2025

Nathan takes pride in ensuring that Greenholme House is well-maintained. "My role allows me to apply my skills to solve problems and enhance the overall environment for our Residents & staff team."

Frequently Asked Questions about Greenholme House Care Home

What types of Care is Greenholme House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greenholme House Care Home have?

There are 71 Single Rooms.

What are the Facilities & Services at Greenholme House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenholme House Care Home to the centre of Ilkley?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenholme House Care Home to verify any information. View our terms and conditions. Greenholme House Care Home has an Enhanced Service - more info.