Greenholme House Care Home

Mark is an experienced and compassionate Registered Manager who has dedicated his career to supporting adults across a wide range of care services. He has worked in learning disability, supported living and respite services, and has also managed nursing, residential and continuing care settings, including home care.

Over the years, Mark has supported and guided several care homes, and he is now delighted to be commissioning Greenholme House Care Home.

Mark’s passion is to build a warm, welcoming and lively community where residents feel truly at home. He believes deeply in dignity, kindness and genuine connection, and is committed to providing exceptional care. Mark loves developing teams who share his values and who take pride in making every day meaningful for the people they support.

I joined Avery in August 2025 as the home administrator at Greenholme House.

My working life has been in customer service/hospitality, and for the last 13 years, I have been an administrator within the care sector. I have worked all over the UK and for several high-profile companies, so I can draw on my experience to deal with whatever situation arises.

I enjoy my job because each day can bring new challenges and can be so different from the day before. My passion is making sure that customer satisfaction is at the heart of everything I do.

Alison is the first point of contact for all enquiries at the home, bringing extensive experience in customer and client services. She has a genuine passion for working with people and excels in supporting individuals and families through every stage of their journey. Whether you are calling for initial information, visiting for a show-around, or arranging an admission, Alison will be there to guide you from start to finish.

Known for her friendly, supportive approach, Alison is dedicated to making each interaction warm, reassuring, and informative. She takes pride in problem-solving, clear communication, and creating a positive experience for everyone who reaches out to the home.

Outside of work, Alison enjoys spending quality time with her family, walking her dog, and riding across the beautiful moor.

Shelley has extensive experience & knowledge of working within residential & dementia care-focused homes, working her way up to the management level.

She is passionate about working with the elderly and, in particular, dementia care, striving to go above and beyond to enrich each individual's care and well-being.

Shelley recently completed a sky dive for Alzheimer's Society. She is Avery's very own thrill seeker.

As a Senior Carer at Greenholme House, I support residents with their daily needs, deliver high-quality, person-centred care, and manage medication in line with care plans. I help coordinate the team, guide junior staff, and maintain good communication with families and professionals to ensure a safe, comfortable, and supportive environment for every resident.

Elizabeth has experience of working within different roles within the care sector, she quickly learnt her calling when she was offered a role within lifestyle & Wellbeing which is descried as her dream job!
Elizabeth will deliver an outstanding activities programme to support & encourage people to live happy and fulfilling lives.

Amanda has recently transitioned from working within education to care. After learning about Avery Healthcare's values, she felt these aligned closely with her own.

She takes great pride in cleanliness and the finer details. She will always ensure the home is clean and tidy for all to enjoy!

Sara is a fabulous member of our housekeeping team, dedicated to maintaining the high standards our home is known for. She is always warm, friendly and hardworking, bringing a positive energy to everything she does. With a real passion for creating a spotless, welcoming environment, Sara helps ensure our residents feel comfortable and cared for every day.

Nathan takes pride in ensuring that Greenholme House is well-maintained. "My role allows me to apply my skills to solve problems and enhance the overall environment for our Residents & staff team."

Catherine recently joined us after working in a school environment. When the position of Laundry Assistant became available, she felt it highlighted her key strengths — including reliability, attention to detail, and maintaining a high standard of cleanliness within the home. Catherine takes pride in ensuring that residents’ clothes are well cared for, fresh, and presentable at all times.

As a Care Assistant, Keith is committed to providing high-quality physical support to every resident, ensuring their comfort, safety, and dignity at all times. He takes pride in being a cheerful and friendly companion, offering not only practical assistance but also emotional support. He is a patient and attentive listener, always striving to understand each resident’s individual needs and make their day brighter.