Greenholme House Care Home

Summer Court, Ilkley LS29 7QZ
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8.9 5 Reviews
  • Greenholme House Care Home, Ilkley
Greenholme House Care Home in Ilkley is a new care home offering residential care, dementia care and respite care to older people.

The home has a warm and welcoming environment and residents' wellbeing is prioritised. Care is tailored around the individual and their needs and staff have a holistic approach to care and activities in the home to ensure they are meaningful.

There are 71 ensuite bedrooms in the home as well as a whole range of facilities including a library, a cinema and a cafe as well as a hair salon.

Residents can choose from a nutritious range of meals and with dedicated activity coordinators at hand, residents can take part in social activities both inside and outside the home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1599
  • RESPITE Self-Funded Residential Dementia Care: from £1600

These prices are only a guideline, please contact Greenholme House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Donna Laird (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (71)

Parking

  • Free parking available at all times of the day. EV Charging points.

Greenholme House Care Home Reviews (5)

8.9

Greenholme House Care Home has a Review Score of 8.9 (8.852) out of 10, based on 5 reviews in the last 2 years. Over all time Greenholme House Care Home has 5 reviews.

Overall Experience

  • 5
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Date Published

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Review from Siobhain G (Daughter of Resident) published on 6 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Greenholme has been exceptional! We really feel like the team are an extension of our family and treat my Mum with humour, respect and dignity. Nothing is too much trouble, the facilities, the food, the outings, activities and entertainment has made such a difference to her. We couldn't
be happier.

Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you for taking the time to share your experience with us. We are delighted to hear that the care provided at Greenholme House has been exceptional and that our team has made a positive impact on your mother's well-being. It is wonderful to know that she is treated with humour, respect and dignity and that our facilities, food outings, activities & entertainment have contributed to her happiness. We are truly grateful for your kind words and are honoured to be considered an extension of your family. Thank you for entrusting us with your loved ones care.

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Review from S C (Grandson of Resident) published on 22 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

visited my grandad who is currently on respite. home is beautiful, staff and managers were really helpful and supportive. cant rate highly enough. he was having dinner when I was there, food looked really appetising and grandad said he was really happy.

Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

We are delighted to hear about your positive experience during your visit to Greenholme House.Our team take great pride in providing a comfortable and enjoyable environment for all residents. Thank you for taking the time to share you experience with us.

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Review from M D (Wife of Resident) published on 23 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home has fulfilled all our needs.

Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you so much for your wonderful feedback! We are thrilled to hear that our care home has fulfilled all your needs. Our team works hard to ensure that every resident feels comfortable and well-cared for, so it's heart-warming to know we've made a positive impact on your experience.

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Review from Susannah E (Daughter of Resident) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our mum in for respite care and she is now a permanent resident. The care home is beautifully furnished, the food in the restaurant is outstanding and it's a lovely place for us to sit and enjoy lunch with Mum and the other residents. All the team here provide outstanding care to Mum. The activities
are great fun and we are all looking forward to the Mother's Day flower arranging class and the afternoon tea. If you are making the diffficult decision of putting a loved one into care we can't recommend Greenholme enough.

Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you for your wonderful review! We are thrilled to hear that your mum has transitioned from respite care to being a permanent resident at Greenholme House. It's great to know that you and your family enjoy our beautifully furnished environment, outstanding food, and engaging activities. Our team is dedicated to providing exceptional care, and it's rewarding to see that reflected in your experience. We appreciate your recommendation for those facing the difficult decision of placing a loved one in care. Your support means a lot to us!

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Review from Vivienne S (Wife of Resident) published on 4 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has thoroughly enjoyed his month long stay at Greenholme. He and I feel it has done him a lot of good. Beautiful surroundings, caring and expert staff, great activities, delicious food and so, so important, a manager who makes herself available to answer any questions and to join in the happy
atmosphere that she and her like-minded staff create daily. We think this beautiful care home will be seeing my husband as often as we can afford. Thank you to all concerned.

Reply from Charlotte Schofield, Client Liaison Manager at Greenholme House Care Home

Thank you for your wonderful review! We are thrilled to hear that your husband has enjoyed his month-long stay at Greenholme House and that our beautiful surroundings, caring staff, and delicious food have made a positive impact. It's heartening to know that our manager's availability and the happy atmosphere created by our team have contributed to your experience. We look forward to welcoming your husband back as often as possible. Thank you for choosing us!

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Current Review Score: 8.9 (8.852)

Overview of Review Score

The Review Score of 8.9 (8.852) out of 10 for Greenholme House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Greenholme House Care Home is calculated as follows: ( (59 Excellents x 5) ) ÷ 59 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.852 Points relating to the number of positive Reviews for Greenholme House Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 5 Positive Reviews ÷ 14.2 = 0.352

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

Meet the Team (7)

Donna

Donna Laird

Job Title: General Manager

Joined: 2024

I joined Avery in April 2024 as the appointed general manager for Greenholme House.


I bring a wealth of experience having worked in the health and social care sector since 1992 in various roles, I progressed to Home Manager in 2005 and have continued my career path working in different roles as Commissioning and Regional Manager roles. I am passionate about ensuring that the residents are at the centre of operations within their homes, and I advocate for outstanding care.


I am hugely proud and privileged to lead the exceptional team at Greenholme House, sharing the same vision of what outstanding care looks like.

Shelley

Shelley Rogerson

Job Title: Deputy Manager

Joined: 2025

Shelley has extensive experience & knowledge of working within residential & dementia care-focused homes, working her way up to management level.


She is passionate about working with the elderly and in particular dementia care striving to go above and beyond to enrich each individual's care and well-being.

Charlotte

Charlotte Schofield

Job Title: Customer Service Manager

Joined: 2024

Charlotte has extensive expertise & knowledge working within the care sector, customer relations & supporting with commissioning care homes.


She is passionate about providing the best possible service to the residents & family members, she will be there to offer a friendly welcome.


Charlotte has a great understanding and appreciation of the stresses & anxieties we can have when moving a loved one into a care home and will be there to support and guide you through the transition.

Elizabeth

Elizabeth Pleasance

Job Title: Activity & Wellbeing Lead

Joined: 2025

Elizabeth has experience of working within different roles within the care sector, she quickly learnt her calling when she was offered a role within lifestyle & Wellbeing which is descried as her dream job!
Elizabeth will deliver an outstanding activities programme to support & encourage people to live happy and fulfilling lives.

Louise

Louise Brown

Job Title: Head Chef

Joined: 2025

Louise believes that catering within the care sector has far wider-reaching benefits than nutrition alone. Dining & food is such an important part of life; this should not stop when a person enters a care environment.
She loves to make high-quality restaurant-style meals, which not only meet the individual needs of the residents & family members but also allow family links to be maintained.


Louise has recently been crowned the winner of the North West Regional Finals for the NACC Care Chef of the Year 2025! Louise will now compete against other regional finalists in the ultimate cook-off on the 1st October 2025.

Amanda

Amanda Hibbert

Job Title: Head Housekeeper

Joined: 2025

Amanda has recently transitioned from working within education to care after learning about Avery Healthcare values, she felt these aligned closely with her own.
Amanda takes great pride in cleanliness and the finer details, she will always ensure the home is clean and tidy for all to enjoy!

Nathan

Nathan Pawlowski

Job Title: Maintenance

Joined: 2025

Nathan takes pride in ensuring that Greenholme House is well-maintained. "My role allows me to apply my skills to solve problems and enhance the overall environment for our Residents & staff team."

Frequently Asked Questions about Greenholme House Care Home

What types of Care is Greenholme House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greenholme House Care Home have?

There are 71 Single Rooms.

What are the Facilities & Services at Greenholme House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenholme House Care Home to the centre of Ilkley?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenholme House Care Home to verify any information. View our terms and conditions. Greenholme House Care Home has an Enhanced Service - more info.