Crofton Springs offers An All-Inclusive Fee Package. It Gives Peace Of Mind And Allows Residents To Enjoy Our Facilities And Services Without Having To Worry About Extra Costs.
The Fee Includes Monthly Hairdressing, Chiropody, A Varied Activity Programme, Entertainment, Trips Out, And Newspapers And Magazines Plus More.
These prices are only a guideline, please contact Crofton Springs to find out the exact price for your requirements.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with family and friends in any way possible. Crofton Springs are pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Crofton Springs has plenty of onsite parking for visitors.
Crofton Springs has a Review Score of 8.9 (8.879) out of 10, based on 5 reviews in the last 2 years. Over all time Crofton Springs has 5 reviews.
Review from Marion J (Wife of Resident) published on 20 May 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Crofton Springs
Dear Marion,We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues
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Review from Gill M (Daughter of Resident) published on 30 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Crofton Springs
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.
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Review from L R (Daughter of Resident) published on 20 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Marianne K (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Karen A (Friend of Resident) published on 30 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 8.9 (8.879) out of 10 for Crofton Springs is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Crofton Springs is calculated as follows: ( (58 Excellents x 5) ) ÷ 58 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.879 Points relating to the number of positive Reviews for Crofton Springs is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 5 Positive Reviews ÷ 13.2 = 0.379
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Home Manager
Joined: 2025
As a Home Manager, Elaine has many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life
for residents.
"My favourite thing about being a Home Manager is ensuring that the residents lead a happy, fulfilling life.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crofton Springs to verify any information. View our terms and conditions. Crofton Springs has an Enhanced Service - more info.
