Wyrley Rose are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Wyrley Rose has plenty of on-site parking.
Wyrley Rose Care Home has a Review Score of 8.5 (8.528) out of 10, based on 5 reviews in the last 2 years. Over all time Wyrley Rose Care Home has 5 reviews.
Review from Charlotte T (Granddaughter of Resident) published on 8 August 2025
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Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home
Thank you for sharing such a heartfelt and detailed review. It's touching to hear how the staff's genuine care and dedication have positively impacted Nan. I will share this with our team.
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Review from J R (Daughter of Resident) published on 8 August 2025
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Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home
Thank you so much for your 5 star review, this really does mean so much to all of us here at Wyrley Rose and I will be sure to feed back your lovely words to the whole of the team!
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Review from S P (Resident) published on 8 August 2025
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Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home
Thank you so much for your 5-star review. This really does mean so much to all of us here at Wyrley Rose, and I will be sure to feed back your lovely words to the whole of the team!
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Review from F J (Friend of Resident) published on 5 August 2025
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Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home
Thank you so much for your very kind words and outstanding review, this really does mean so much to us all at Wyrley Rose. I will be sure to share your kind words with our team.
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Review from Maureen G (Friend of Resident) published on 5 August 2025
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Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home
Thank you very much for your review. We are very pleased to hear you are very happy with the care provided for your friend here at Wyrley Rose.
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The Review Score of 8.5 (8.528) out of 10 for Wyrley Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.750 for Wyrley Rose Care Home is calculated as follows: ( (46 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.778 Points relating to the number of positive Reviews for Wyrley Rose Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 5 Positive Reviews ÷ 18 = 0.278
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Commissioning Home Manager
Hello, I’m Katie Gilligan, Home Manager for Wyrley Rose Care Home.
I began my career in the Royal Navy, leaving in 2002 to pursue a career in Mental Health Nursing. Since registering as a Mental Health Nurse, I have spent considerable time developing, improving and managing services for older people within nursing, residential and dementia care homes. I am passionate about delivering high-quality, person-centred care to residents and their families, believing in the importance of taking a holistic approach to mental wellbeing.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wyrley Rose Care Home to verify any information. View our terms and conditions. Wyrley Rose Care Home has an Enhanced Service - more info.