Samuel House

Porterwood Drive, Heanor, Derby DE75 7WY
Review Us
8.7 5 Reviews
  • Samuel House, Derby
Neighbouring the beautiful Shipley Lake, Samuel House is a purpose-built care home offering a warm and welcoming community where residents receive personalised and attentive care.

Located on the former site of American Adventure Park, Samuel House provides a range of tailored services, including residential care, dementia care, and respite care, all designed to meet the unique needs of each individual.

Spacious bedrooms are equipped with ensuite wet rooms, smart TVs and mini-fridges for resident convenience. Leisure amenities at Samuel House include gardens, a hair and beauty salon, cinema and library.

Part of the Danforth Care Homes family, Samuel House exemplifies the Group's commitment to delivering the highest standard of care and fostering a supportive, home-like environment.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1275 – £1400
  • Self-Funded Residential Dementia Care: £1275 – £1400
  • RESPITE Self-Funded Residential Care: £1400 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1400

At Danforth Care Homes, One Inclusive Fee Covers It All


Choosing the right care home for yourself or a loved one is a big decision, and we’re here to make it simpler. At Danforth Care Homes, we pride ourselves on offering one inclusive fee across all our homes. This means no unexpected costs or additional fees—ever.


Here’s what’s included:


All Levels of Care: Whether needs change over time, our comprehensive care ensures residents always receive the right level of support.


Accommodation: A comfortable, private room to call home.


Nutritious Meals: Delicious, chef-prepared meals tailored to residents' preferences and dietary needs.


Lifestyle Activities: Daily activities and events organized by our dedicated in-house lifestyle team, designed to engage, entertain, and enrich.


Weekly Services: Visits from a professional hairdresser and chiropodist are part of our commitment to residents’ well-being.


Our all-inclusive approach ensures peace of mind for residents and their families, so they can focus on what truly matters—quality time together.


(these prices are only a guideline, please contact us to find out the exact price for your requirements)

These prices are only a guideline, please contact Samuel House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lisa Tungate (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)
8.7

Samuel House has a Review Score of 8.7 (8.746) out of 10, based on 5 reviews in the last 2 years. Over all time Samuel House has 5 reviews.

Overall Experience

  • 4
  • 1
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  • 0
  • 0

Date Published

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Overall Experience  Overall Experience 4.0 out of 5

I recently had the opportunity to stay at Samuel House Care Home for two weeks and I must say, my experience was overwhelmingly positive. The accommodation was nothing short of excellent - everything was brand new, impeccably clean and well-maintained. It truly felt like a comfortable and welcoming
environment. The food provided was also a highlight of my stay. The menu offered a wide variety of choices and the staff were more than willing to adapt meals to suit individual needs, ensuring that everyone could enjoy their dining experience. What stood out the most, however, was the care staff. They were consistently polite and genuinely caring, always ready to assist. Whenever I pressed the buzzer, they responded promptly, making me feel valued and attended to throughout my stay. Overall, I highly recommend Samuel House care home for anyone seeking quality care in a pleasant setting. It exceeded my expectations in every aspect.

Reply from Amy Batchelor, Customer Relations Manager at Samuel House

Thank you so much for taking the time to share your experience at Samuel House. We're absolutely delighted to hear that your stay was such a positive one. Creating a warm, welcoming, and comfortable environment is something we take great pride in, so your kind words about the accommodation and facilities mean a lot to us.We're also thrilled that you enjoyed the food and felt well cared for by our team. It's wonderful to know that the staff's responsiveness and genuine care made you feel valued throughout your stay.Your recommendation is greatly appreciated, and we're so pleased we could exceed your expectations. Wishing you all the very best, and we hope to welcome you back again in the future if needed

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care mum is receiving. The staff are caring, attentive , and fully understand mums needs. They are friendly , fun , and seem to bond well with their resident's.
The food is lovely, made fresh everyday by their chef, with a varied menu.
Everyday they have different
activities, from chair based excersis, to baking, painting, singing and outdoor games etc.
The home is very clean and modern with lovely ensuite bedrooms, lounges, dining rooms.
We couldn't have picked a nicer home for mum to spend her remaining time.

Reply from Amy Batchelor, Customer Relations Manager at Samuel House

Thank you so much for your wonderful review. We're truly grateful for your kind words and are so pleased to hear that your Mum is happy and well cared for at Samuel House. It means everything to us that you feel confident in the care she's receiving, and we're proud to have a team that is not only attentive and compassionate, but also builds genuine connections with our residents.Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

As the home is brand new you would expect it to be first class. It is, the finish inside is excellent the food is wonderful & plentiful. Hospitality from staff is also excellent. Well done. Mum will be back for future respite and if need be to stay in the future.

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Overall Experience  Overall Experience 5.0 out of 5

This beautiful, brand-new home is bright, comfortable, and thoughtfully decorated-but what truly stands out is the staff. The management team are genuinely caring and go above and beyond. Every assistant and staff member we've met is warm, attentive, and clearly happy in their work. It's a real comfort
knowing our mum is in such capable and compassionate hands.

Reply from Amy Batchelor, Customer Relations Manager at Samuel House

Thank you for your lovely review and kind words about the fantastic team at Samuel House. I am so pleased you are reassured knowing mum is safe and well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

I am writing this review to express my sincere appreciation and deep satisfaction with the exceptional standard of care and service provided at Samuel House Care Home, Shipley Lakeside, where my precious mum has recently become a resident. From the moment we were introduced to the home, it became clear
that Samuel House is not just a care facility but a thoughtfully run and genuinely welcoming community that places residents and their families at the heart of everything they do.


The Care Home Manager has set a truly outstanding tone for the entire establishment. Her leadership is evident in every detail-from the high morale of the staff to the smooth, respectful, and compassionate way that care is delivered day and night. The Front of House Manager deserves equal commendation. From the warm welcome to the consistent professionalism in all interactions, they help create a sense of trust and calm for families and residents alike. Thank you to the whole team! You are doing an amazing job.

Reply from Amy Batchelor, Customer Relations Manager at Samuel House

Thank you so much for your wonderful review.I'm so pleased to hear that your mum has settled in so well at Samuel House. Your kind words about the team truly mean a lot. They take great pride in providing outstanding care and creating a warm, welcoming environment for all our residents and visitors. Your feedback is greatly appreciated and will be shared with the whole team-thank you again for your support

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Current Review Score: 8.7 (8.746)

Overview of Review Score

The Review Score of 8.7 (8.746) out of 10 for Samuel House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Samuel House is calculated as follows: ( (52 Excellents x 5) + (8 Goods x 4) ) ÷ 60 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.879 Points relating to the number of positive Reviews for Samuel House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 5 Positive Reviews ÷ 13.2 = 0.379

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Lisa

Lisa Tungate

Job Title: Home Manager

Joined: 2025

As a dedicated healthcare professional, Lisa has a wealth of experience in providing care and support to elderly people and is passionate about delivering the highest standards in care and quality of life for residents.


Having worked at Samuel House even before the home officially opened its door, Lisa has built a dedicated, caring team at the home and works closely with them to deliver care in a way that values and respects the individual needs and wishes of each resident, in a warm and welcoming home.


When asked what she enjoys most about her role, Lisa remarked:


"I have always been drawn to caring for the elderly. I have worked in the care sector since leaving school in 1990. I feel a great sense of pride whilst supporting others and being able to meet the residents needs, both physically and emotionally."


Lisa has also achieved much outside of work, and her proudest achievement is bringing up two strong and independent children.


Outside of work, Lisa enjoys spending time with her family. She also enjoys social gatherings and days out walking in the local area.

Frequently Asked Questions about Samuel House

What types of Care is Samuel House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Samuel House have?

There are 66 Single Rooms.

What are the Facilities & Services at Samuel House?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Samuel House to the centre of Derby?

7.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Samuel House to verify any information. View our terms and conditions. Samuel House has an Enhanced Service - more info.