Otwell Grove

Wendy has over 40 years of experience in the care sector, including a long career with the NHS, where she worked across a range of wards, primarily supporting older people. She spent the final 12 years of her NHS career in trauma care, gaining invaluable experience in a fast-paced and rewarding environment.

For the past 18 years, Wendy has worked as a Registered Manager, specialising in transforming care homes into warm, vibrant communities where residents receive outstanding, compassionate care. She is passionate about creating cultures built on kindness, quality, and respect, while supporting and developing staff to become the next generation of care leaders.

Outside of work, Wendy enjoys spending time with her three children and four granddaughters, travelling with her partner, socialising with friends, and attending music concerts and the theatre. Her much-loved PAT (Pets As Therapy) dog, RubyLou, brought comfort and smiles to many residents over the years and now enjoys a well-earned retirement. Read less

With over 20 years of experience in customer service, Sarah brings a wealth of knowledge, warmth, and understanding to her role as Customer Relations Manager. Her varied career has taken her through mental health, dentistry, and beauty therapy — giving her a real appreciation for people from all walks of life and the importance of making everyone feel heard, valued, and at ease.

Friendly, approachable, and always ready to help, Sarah enjoys being part of a team and brings plenty of positive energy to her work. After more than two decades in people-focused roles, she still loves the fact that no two days — or two people — are ever quite the same.

Outside of work, Sarah enjoys running and singing. Whether she’s clocking up the miles or singing her favourite songs, she likes to keep active, have fun, and make the most of her downtime. Read less

Karen is from Inverness, Scotland, but has worked extensively throughout the UK and Europe in various industries, from telecommunications, luxury yachting, nuclear power and Care Home Administration. Karen worked in Musical theatre for many years, performing, choreographing and Directing, with a highlight being a performance in Monaco featuring Professional artists and the medical staff of the Princess Grace Hospital, benefiting a charity close to the heart of HSH Prince Albert – who not only attended, but performed in. Now settled in Bicester, she looks forward to the opening of Ottwell Grove and welcoming visitors to the home with a cheery smile and chatting with residents about their lives and families, over a cup of tea and a slice of cake! As well as joining in activities.

Outside of work, Karen enjoys watching GT Racing and is keen to get into Gardening and Baking. Read less