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- Signature at Surbiton care home



Launching in 2026, Signature at Surbiton is an outstanding new luxury care home set to enhance later-life living in the Royal Borough of Kingston upon Thames. Designed with a focus on both sophistication and comfort, the home will feature spacious private accommodation and a variety of beautifully designed shared spaces that encourage relaxation, social interaction and wellbeing.
Offering a full range of tailored residential, nursing, dementia, rehabilitation and respite care services,...
Care Provided by Signature at Surbiton
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Signature at Surbiton for full pricing details and T&Cs.
Contact Signature at Surbiton to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Signature Senior Lifestyle Ltd
- Private Owned
Person in charge
- Thomas Holden (General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 05 Aug 2026
Another step closer to opening our doors. Every week brings exciting progress at Signature at Surbiton, and it's wonderful to see our new home taking shape. From beautifully landscaped gardens...
- 30 Jul 2026
? 189 years of experience... and we're only just getting started! Our Heads of Department recently took part in Insights Discovery training with The Colour Works, giving us the opportunity...
- 16 Jul 2026
It was a pleasure to welcome Debbie from the Surbiton Hill Neighbourhood Policing Team to Signature at Surbiton. Together, we explored opportunities to collaborate on future community events covering topics...
There are no upcoming events for Signature at Surbiton.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Signature Senior Lifestyle Ltd
- 31 Jan 2025Recipient: Signature Senior Lifestyle Ltd
- 31 Jan 2024Recipient: Signature Senior Lifestyle Ltd
Accreditations
There are no accreditations posted yet for Signature at Surbiton.
Meet the Team (5)

With over a decade of nursing, leadership and operational management experience, I bring a passionate, resident-focused approach to care home leadership. As a Registered General Nurse and experienced senior leader, I have successfully led high-performing teams across luxury nursing homes, hospitals and complex healthcare settings. I am committed to creating a warm, welcoming and safe environment where residents receive exceptional, person-centred care and staff feel supported to thrive. My experience in service improvement, quality governance and team development has helped multiple homes achieve outstanding results, improved standards and strong community reputations. I am proud to be leading a home where compassion, dignity and excellence are at the heart of everything.

Hello, I’m Wayne! I’m the Clinical Services Manager here at Surbiton. I have over 25 years of experience in health and social care and more than 10 years as a Registered Nurse within the NHS before joining Signature Senior Lifestyle in 2024. I am passionate about delivering person-centred care, supporting the wellbeing, safety, and happiness of our residents while leading and working closely alongside our nursing and care teams.
I have a particular interest in aged care, especially supporting those living with dementia, and I am committed to helping create a safe, comfortable, and welcoming environment where residents feel valued, respected, and encouraged to maintain their independence. I believe in promoting dignity, choice, and individuality, enabling residents to live fulfilling lives and truly feel at home. Building trusting relationships with families and friends is also very important to me, ensuring they feel supported, reassured, and confident in the care their loved ones receive.

I am delighted to be joining Signature to launch our beautiful new home in the heart of Surbiton. Having worked in the social care sector for over 13 years as a Client Liaison Manager, including helping to launch another Signature home, I feel incredibly fortunate to work in a role that makes such a positive difference to people's lives.
Supporting individuals and families as they explore care options is something I am truly passionate about. Moving into a care home is a significant decision, and my role is to provide guidance, reassurance and practical support every step of the way. From your first enquiry through to moving into your new home, I will be on hand to answer questions, explain the options available and help you find the right care solution for your needs.
What excites me most about this new home is the exceptional team behind it. Having worked with many of my colleagues before, I know first-hand the expertise, compassion and dedication they bring to their roles. Together, we are committed to creating a warm and welcoming community where residents can enjoy outstanding care, meaningful experiences and the very best quality of life.

With over 12 years of experience in the care sector, including more than 8 years in leadership and management roles, I have dedicated my career to supporting individuals living with dementia and complex behavioural needs.
My experience has given me a deep understanding of the physical, emotional, and psychological needs of people living with dementia, as well as the importance of supporting families through every stage of their journey.
I am passionate about delivering truly person-centred care and believe every resident should be treated as an individual, with dignity, compassion, and respect. Behind every diagnosis is a person with a lifetime of memories, relationships, achievements, and identity — something that should always remain at the heart of care.
I lead by example and believe in maintaining high standards through visibility, teamwork, and supporting colleagues to grow in confidence and skill. I aim to create an environment where residents feel safe, valued, and genuinely at home.What inspires me most is making a meaningful difference in residents’ everyday lives. There is no greater reward than seeing a resident smile, express gratitude, or describe their community as home — knowing they feel secure, comfortable, and truly cared for.
I am excited to bring my experience, energy, and passion to Signature at Surbiton and to help create an outstanding dementia community that sets the benchmark for exceptional care.

I started my career in care over eleven years ago as a Care Assistant and quickly realised I had found my passion. I worked hard, embraced every opportunity to learn, and always had progression in mind, eventually becoming a Residential Care Manager.
I have now been in this role for six years, building a strong team of carers and Care Supervisors, empowering them to deliver the very best care every day.
My focus is to continue leading this fantastic team in providing person-centred care, creating a warm, friendly, and compassionate environment where our residents feel truly at home. I am passionate about sharing my knowledge and ensuring my team always feels supported, confident, and equipped with the guidance they need to thrive.
Frequently Asked Questions about Signature at Surbiton
What types of Care is Signature at Surbiton registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Signature at Surbiton have?
There are 86 Single Rooms.
What are the Facilities & Services at Signature at Surbiton?
Own Furniture if required, Pet Friendly (or by arrangement), Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Signature at Surbiton to the centre of Surbiton?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
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