

Care Provided by Abbeyvale Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Our fees vary based on a detailed, person centred assessment of needs.
Contact Abbeyvale Care Centre to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- National Care Group
- Private Owned
Person in charge
- Caron Cook (Regional Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (42)
Visiting
- Staff are available 24/7, where possible please contact the home first so staff can expect you. There is a door bell that is in the entrance.
Parking
- On site parking available
Abbeyvale Care Centre Reviews (16)
Abbeyvale Care Centre has a Review Score of 8.6 (8.579) out of 10, based on 3 reviews in the last 2 years.
Over all time Abbeyvale Care Centre has 16 reviews.
Very good at what they do.
Thank you so much for taking the time to share this feedback and for your positive words. It is a pleasure and joy to be supporting your relative. My team works hard to create a warm and supportive environment so your recognition of that means a great deal to us. I will share your kind words with the entire team. Please do not hesitate to reach out if there is anything more we can do.
The staff are friendly and I think Mam is very well looked after.
Thank you for taking the time to leave us a review and for your kind comments which will be shared with the team. We are pleased to hear your positive feedback regarding our colleagues and the care your loved one receives.
The staff are friendly. Mam is well looked after.
Thank you for your review - we are delighted with your feedback.
She was very happy, despite her mental health diagnosis. Mam spent approximately 5-6 years in the care home. Mam's health deteriorated due to old age and she subsequently passed away in her own room (as per her wishes) on 28th May 2024. I have nothing but praise for the manager and all staff who treated my mother and us with total dignity, compassion and kindness. Excellent care home.
Thank you for taking the time to leave us a review and for your kind comments which will be shared with the team. I'm sorry for the loss of your mother.
I visit my sister every week she is well looked after and if I have any issues they are soon sorted but are very rare. She always looks clean and well-clothed.
Many thanks for taking the time to share a review and thank you for your kind comments. I will ensure the review is shared with the team.
Abbeyvale is a lovely place, the staff are lovely, friendly and very helpful they take really good care/love/support and respect. Taking care of my mam and all the other residents. The home is very clean, the meals are all freshly made each day. The home has lots of activities ongoing, movie days, bingo, arts and crafts, days out, fairs and entertainment.
Thank you for taking the time to share such a lovely review of our home. I will ensure your feedback is shared with the team.
Staff are always helpful and friendly. Manager has implemented a lot of useful strategies to help staff persuade reluctant residents to join in - my aunt was very reluctant but now appears more alert and willing to engage. Only downside is having to ring for entry to the home - very loud reverberating sound - and always feel guilty, especially on weekends when no office staff in to open the door, as I am aware of how busy staff are - even having to search for staff to be let out again.
Thank you for your kind review. I noted your feedback regarding entry and exit of the building and I am pleased to tell you that we are aware of this and we are currently working on solutions to improve your experience. If you have any further feedback for us, please don't hesitate to pass this onto the manager for our review and action.
The home gives me peace of mind because I know my mum is being well cared for. Everyone involved gives 100% and genuinely enjoy their positions, whether they are caring for the residents or interacting with visitors.
Thank you so much for your review and such kind words. I will pass your feedback on to the team, and we look forward to seeing you when you next visit!
Lots of entertainment activities - recent Easter fayre was such good fun for all. The staff go overly above their jobs to look well after the residents. Always keep the family up to date. Gives family peace of mind. Brilliant team. Don't know how we would cope without them.
Thank you so much for taking the time to post this review. We are dedicated to delivering quality care and support to everyone so your words mean the world to us. Thank you again for the feedback, it's a pleasure to be supporting your wonderful mother-in-law.
My brother has been a resident since March 2022. He is so happy and well looked after. He is loved by the staff and now has another family that cares for him. I no longer worry about him I know he is safe.
Thank you for your kind feedback Joanna. This is much appreciated.
The staff of Abbeyvale are wonderful, they all go out of their way to provide care and assistance to the residents of this care home. I would highly recommend this centre for anybody who has an older family member, and they are worried about them going into residential care. My mother spent the last few years of her life at Abbeyvale, and she was happy and content, she used to praise the staff every time I visited her.
Our loved one is so happy to be here and thinks the place and the staff are "smashing", so that's good enough for us.
There is always a warm and friendly feel at Abbeyvale and from what we have seen is a lot better in every area than the previous home was.
Thank you all for your dedication, it means an awful lot to us as a family knowing our loved one is monitored, safe and at last finally "Happy and contented".
All staff are professional, helpful and very approachable.
I have no complaints about the care the residents receive. Kepp up all the good work, you are all doing a great job.
Really pleased with the home as a whole. All of the staff are really friendly and made dad's stay a very pleasant one. The food was amazing and his room comfortable.
Providing fantastic support for my father. All staff are approachable, kind, caring and go above and beyond to help.
From my mother entering Abbeyvale until her passing, she was treated with nothing but kindness. Nothing was too much trouble, every one of the staff from the manager to the rest of the staff was like part of our family. We know if we were away she was well looked after. We as a family have nothing but respect for the home and would recommend them to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbeyvale Care Centre.
There are no upcoming events for Abbeyvale Care Centre.
Awards / Recognitions (3)
- 10 Jun 2022Recipient: Abbeyvale Care Centre
- 14 Jul 2021Recipient: Abbeyvale Care Centre
- 12 Feb 2021Recipient: Abbeyvale Care Centre
Accreditations
There are no accreditations posted yet for Abbeyvale Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Abbeyvale Care Centre
What types of Care is Abbeyvale Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abbeyvale Care Centre have?
There are 42 Single Rooms.
What are the Facilities & Services at Abbeyvale Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abbeyvale Care Centre to the centre of Hartlepool?
4.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbeyvale Care Centre to verify any information. View our terms and conditions. Abbeyvale Care Centre has a Basic Service -more info.