4 rooms
- Younger Adult Care
- Permanent Care
- Learning Disability Care
- Mental Health Care
4 rooms
26 rooms
7 rooms
7 rooms
7 rooms
8 rooms
from £1,900 / week6 rooms
42 rooms
Reviews posted for members of National Care Group.
Very good at what they do.
Thank you so much for taking the time to share this feedback and for your positive words. It is a pleasure and joy to be supporting your relative. My team works hard to create a warm and supportive environment so your recognition of that means a great deal to us. I will share your kind words with the entire team. Please do not hesitate to reach out if there is anything more we can do.
The staff are friendly and I think Mam is very well looked after.
Thank you for taking the time to leave us a review and for your kind comments which will be shared with the team. We are pleased to hear your positive feedback regarding our colleagues and the care your loved one receives.
The staff are friendly. Mam is well looked after.
Thank you for your review - we are delighted with your feedback.
She was very happy, despite her mental health diagnosis. Mam spent approximately 5-6 years in the care home. Mam's health deteriorated due to old age and she subsequently passed away in her own room (as per her wishes) on 28th May 2024. I have nothing but praise for the manager and all staff who treated my mother and us with total dignity, compassion and kindness. Excellent care home.
Thank you for taking the time to leave us a review and for your kind comments which will be shared with the team. I'm sorry for the loss of your mother.
I visit my sister every week she is well looked after and if I have any issues they are soon sorted but are very rare. She always looks clean and well-clothed.
Many thanks for taking the time to share a review and thank you for your kind comments. I will ensure the review is shared with the team.
Abbeyvale is a lovely place, the staff are lovely, friendly and very helpful they take really good care/love/support and respect. Taking care of my mam and all the other residents. The home is very clean, the meals are all freshly made each day. The home has lots of activities ongoing, movie days, bingo, arts and crafts, days out, fairs and entertainment.
Thank you for taking the time to share such a lovely review of our home. I will ensure your feedback is shared with the team.
Staff are always helpful and friendly. Manager has implemented a lot of useful strategies to help staff persuade reluctant residents to join in - my aunt was very reluctant but now appears more alert and willing to engage. Only downside is having to ring for entry to the home - very loud reverberating sound - and always feel guilty, especially on weekends when no office staff in to open the door, as I am aware of how busy staff are - even having to search for staff to be let out again.
Thank you for your kind review. I noted your feedback regarding entry and exit of the building and I am pleased to tell you that we are aware of this and we are currently working on solutions to improve your experience. If you have any further feedback for us, please don't hesitate to pass this onto the manager for our review and action.
The care home is just wonderful in how they keep us informed, all the activities they do with the residents and the high level of care given. I believe any resident would be happy there and highly recommend the home.
Thank you for your positive feedback, we will ensure the team receive the detail.
We would like to acknowledge the manager and the team at Springvale for the consistent care they show to my brother who under the manager's lead continues to improve and enjoy the best quality of life due to the stimulating and bespoke care he receives. We could not be more grateful.
Thank you for your lovely feedback. I am delighted that you have recognised what a great job the team at Springvale does.
I cannot praise the Springvale staff enough. The level of care and compassion they provide is outstanding. They have changed my brother's life so much and our family are reassured that he is receiving the highest quality of care. The staff are so friendly and helpful and our family are so grateful for the care they provide.
The home gives me peace of mind because I know my mum is being well cared for. Everyone involved gives 100% and genuinely enjoy their positions, whether they are caring for the residents or interacting with visitors.
Thank you so much for your review and such kind words. I will pass your feedback on to the team, and we look forward to seeing you when you next visit!
Lots of entertainment activities - recent Easter fayre was such good fun for all. The staff go overly above their jobs to look well after the residents. Always keep the family up to date. Gives family peace of mind. Brilliant team. Don't know how we would cope without them.
Thank you so much for taking the time to post this review. We are dedicated to delivering quality care and support to everyone so your words mean the world to us. Thank you again for the feedback, it's a pleasure to be supporting your wonderful mother-in-law.
Very warm and caring and his OT and Physio are blended well into his daily routines, making it fun and rewarding, and he is coming on leaps and bounds in his recovery and rehabilitation.
Thank you for taking the time to submit a kind review.
My brother has been a resident since March 2022. He is so happy and well looked after. He is loved by the staff and now has another family that cares for him. I no longer worry about him I know he is safe.
Thank you for your kind feedback Joanna. This is much appreciated.
I have no hesitation in recommending Ashbrook to anyone wishing for the best care and effective support for their loved one.
My son has loved being here staff are so lovely and welcoming and I would advise anybody for their relative to be here. As they look after their residents so well. And do a lot of activities to get their residents out.
I have been satisfied with the care given at Ashbrook. The staff have always tried to be helpful even when faced with Covid 19 restrictions. The rooms are good and he has all he needs facilities-wise. It is a shame about his immediate view of the garden but budgets are tight. We are faced with having our son moved prematurely and the manager has fought to keep him and so far so good.
The manager treats you like she's your own Mum and makes sure the staff care for clients well and are on point. I have enjoyed my time at Ashbrook everyone makes you feel like you are at home. I would recommend the service to anyone who has had a brain injury and wants to rebuild their independence.
Thank you for taking the time to leave the review. It is much appreciated, and we are delighted to know how satisfied you are. I will ensure your thanks is passed onto the local management and team.
My dad has had a life-changing brain injury, and since being at Springvale, he has come on in leaps and bounds. I know he’s safe and well looked after, which is peace of mind to me. The staff are very friendly and helpful. Very clean and comfortable place for the residents to recover in their journey called life. I’m very grateful to every single staff member who helped and takes care of my dad on a daily basis. You are all amazing people!
Thank you for taking the time to leave the review. It is much appreciated, and we are delighted to know how satisfied you are. We will ensure your thanks is passed onto the local management and team members.
The staff of Abbeyvale are wonderful, they all go out of their way to provide care and assistance to the residents of this care home. I would highly recommend this centre for anybody who has an older family member, and they are worried about them going into residential care. My mother spent the last few years of her life at Abbeyvale, and she was happy and content, she used to praise the staff every time I visited her.
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Average costs per week for care homes owned by National Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by National Care Group, based on 1 out of 8 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
National Care Group own 8 Care Homes.
Abbeyvale Care Centre, Ashbrook Neuro Rehabilitation & Springvale Resource Centre have the highest review score.
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