Over all time Ashbrook Neuro Rehabilitation has 8 reviews.
Overall Experience
7
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Reviewer Connection to Ashbrook Neuro Rehabilitation
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Total of 8, showing 1-8
Review from Annemarie R (Mother of Resident) published on 4 April 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My son moved over to Asbrook after being hospitalised from a catastrophic RTA in May 2022.
The staff was so welcoming and had my son's needs understood from admission.
My son felt safe and at home and still feels so privileged to be in Ashbrook.
It made such a difference to my concerns too, knowing
he is being so well cared for in all his basic and complex needs.
Nothing is too much trouble and have his welfare and dignity in all they do.
Very warm and caring and his OT and Physio are blended well into his daily routines, making it fun and rewarding, and he is coming on leaps and bounds in his recovery and rehabilitation.
Reply from Charlotte Lumley, Regional Operations Director at Ashbrook Neuro Rehabilitation
Thank you for taking the time to submit a kind review.
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Review from D G (Father of Resident) published on 27 June 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
Our son has been a resident at Ashbrook since literally days before the first lock-down in March 2020. During that time of visiting restrictions, the staff at Ashbrook were incredibly supportive. They were happy to set up regular video calls and also to arrange occasional outside visits in the grounds
of the unit.
Since the end of lock-down Ashbrook's doors have been open to us for visiting on any day at any time, we have always been made very welcome.
The Unit is well managed and staffed by an experienced team of carers, clinicians and therapists. The in-house rehabilitation facilities and professional services cover a range of activities which in our son's case include, physio, speech and occupational therapies.
The staff are friendly and approachable and always willing to address any queries or concerns we may have.
I have no hesitation in recommending Ashbrook to anyone wishing for the best care and effective support for their loved one.
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Review from Angela F (Mother of Resident) published on 4 June 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My son has loved being here staff are so lovely and welcoming and I would advise anybody for their relative to be here. As they look after their residents so well. And do a lot of activities to get their residents out.
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Review from Jeremy J (Father of Resident) published on 11 November 2021
Submitted via Website • Report
Overall Experience4.0 out of 5
I have been satisfied with the care given at Ashbrook. The staff have always tried to be helpful even when faced with Covid 19 restrictions. The rooms are good and he has all he needs facilities-wise. It is a shame about his immediate view of the garden but budgets are tight. We are faced with having
our son moved prematurely and the manager has fought to keep him and so far so good.
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Review from Rico T (Resident) published on 10 August 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
To be fair its been amazing and the rehab and my Physio are amazing too. I came to Ashbrook In April 2021. I can fully see myself being able to walk independently with the aid of the therapists and input I receive.
I have gone from being hoisted at the hospital to now being able to walk with a zimmer
frame.
The staff are friendly and help me to go out to have meals with my friends and family which is amazing. There is equipment to help you build muscle and strength. In house, we have activities, cards, poker games, bingo, arts and crafts, basketball, darts and lots more.
The home provides me with a budget so that I can buy my own food and staff help me to cook good meals of my choice.
The manager treats you like she's your own Mum and makes sure the staff care for clients well and are on point. I have enjoyed my time at Ashbrook everyone makes you feel like you are at home. I would recommend the service to anyone who has had a brain injury and wants to rebuild their independence.
Reply from Joanne Atkinson, Business Administrator at Ashbrook Neuro Rehabilitation
Thank you for taking the time to leave the review. It is much appreciated, and we are delighted to know how satisfied you are. I will ensure your thanks is passed onto the local management and team.
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Review from G J (Resident) published on 25 March 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been a resident here since being transferred from the hospital in February 2020, and I’m making good progress with my rehabilitation. The staff are excellent, and I have regular sessions with the dedicated physiotherapist and occupational therapist.
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Review from Raj C (Partner of Resident) published on 28 January 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
My partner suffered hypoxic brain injury following a routine operation that went wrong. After months in a coma, and then a very slow recovery in hospital, including months in Critical Care and then at a specialist neurological ward, he transferred to Ashbrook three days before the first COVID lockdown
in March 2020. We chose Ashbrook because of its warmth and sense of family. It is a small unit and it strives to be homely. In a world without lockdowns, I would be able to stay overnight and bring our cats there too. In the challenging times of lockdown, the team have done brilliantly - arranging garden visits for me and my partner’s mum, dad and brother. They’ve facilitated regular FaceTime chats for me, and they have excellent staff who have made my partner and me feel part of their family. It’s an amazing place with amazing people - great care, great therapy an overall brilliant place for us - and a step towards my partner coming back home to me and the cats!
Reply from Keeley Mitchell, Head of Neurological Services - National Care Group at Ashbrook Neuro Rehabilitation
Thank you for your review. We appreciate your feedback and will ensure this shared with the wider team.
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Review from Vicky T (Daughter of Resident) published on 23 December 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
Ashbrook has always been a lovely welcoming place, to not only my mother but all family members, I feel I have a really good connection with the team leader and some staff! The hard work they do daily for my mum is unbelievable. From the first visit, I knew this place was the one. They have been very
supportive towards family! Definitely recommend for a loved one.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
29 Nov 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Ashbrook Neuro Rehabilitation
What types of Care is Ashbrook Neuro Rehabilitation registered for?
Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashbrook Neuro Rehabilitation have?
There are 7 Single Rooms.
What are the Facilities & Services at Ashbrook Neuro Rehabilitation?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Ashbrook Neuro Rehabilitation to the centre of Rochdale?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbrook Neuro Rehabilitation to verify any information. View our terms and conditions. Ashbrook Neuro Rehabilitation has an Basic Service - more info.