Care Homes Owned by National Care Group in Greater Manchester

The care home is just wonderful in how they keep us informed, all the activities they do with the residents and the high level of care given. I believe any resident would be happy there and highly recommend the home.

We would like to acknowledge the manager and the team at Springvale for the consistent care they show to my brother who under the manager's lead continues to improve and enjoy the best quality of life due to the stimulating and bespoke care he receives. We could not be more grateful.

I cannot praise the Springvale staff enough. The level of care and compassion they provide is outstanding. They have changed my brother's life so much and our family are reassured that he is receiving the highest quality of care. The staff are so friendly and helpful and our family are so grateful for the care they provide.

Very warm and caring and his OT and Physio are blended well into his daily routines, making it fun and rewarding, and he is coming on leaps and bounds in his recovery and rehabilitation.

I have no hesitation in recommending Ashbrook to anyone wishing for the best care and effective support for their loved one.

My son has loved being here staff are so lovely and welcoming and I would advise anybody for their relative to be here. As they look after their residents so well. And do a lot of activities to get their residents out.

I have been satisfied with the care given at Ashbrook. The staff have always tried to be helpful even when faced with Covid 19 restrictions. The rooms are good and he has all he needs facilities-wise. It is a shame about his immediate view of the garden but budgets are tight. We are faced with having our son moved prematurely and the manager has fought to keep him and so far so good.

The manager treats you like she's your own Mum and makes sure the staff care for clients well and are on point. I have enjoyed my time at Ashbrook everyone makes you feel like you are at home. I would recommend the service to anyone who has had a brain injury and wants to rebuild their independence.

My dad has had a life-changing brain injury, and since being at Springvale, he has come on in leaps and bounds. I know he’s safe and well looked after, which is peace of mind to me. The staff are very friendly and helpful. Very clean and comfortable place for the residents to recover in their journey called life. I’m very grateful to every single staff member who helped and takes care of my dad on a daily basis. You are all amazing people!

Myself and family are extremely pleased with the home and staff and I will highly recommend the care home on my experiences with them all. They are really on top of things. I cannot thank them enough for the care given.

I have been a resident here since being transferred from the hospital in February 2020, and I’m making good progress with my rehabilitation. The staff are excellent, and I have regular sessions with the dedicated physiotherapist and occupational therapist.

My partner suffered hypoxic brain injury following a routine operation that went wrong. After months in a coma, and then a very slow recovery in hospital, including months in Critical Care and then at a specialist neurological ward, he transferred to Ashbrook three days before the first COVID lockdown in March 2020. We chose Ashbrook because of its warmth and sense of family. It is a small unit and it strives to be homely. In a world without lockdowns, I would be able to stay overnight and bring our cats there too. In the challenging times of lockdown, the team have done brilliantly - arranging garden visits for me and my partner’s mum, dad and brother. They’ve facilitated regular FaceTime chats for me, and they have excellent staff who have made my partner and me feel part of their family. It’s an amazing place with amazing people - great care, great therapy an overall brilliant place for us - and a step towards my partner coming back home to me and the cats!

Ashbrook has always been a lovely welcoming place, to not only my mother but all family members, I feel I have a really good connection with the team leader and some staff! The hard work they do daily for my mum is unbelievable. From the first visit, I knew this place was the one. They have been very supportive towards family! Definitely recommend for a loved one.