Springvale Resource Centre

42 Spring Vale, Middleton, Manchester M24 2HR
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9.3 4 Reviews
  • Springvale Resource Centre, Manchester
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 4 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Other Care Provided

  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Television point in own room

Good to Know

Person in charge

  • Wendy Bamford (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Room Information

  • Single Rooms (4)
  • Couples/Companion Rooms (0)

Visiting

  • Family and friends of people using the service are welcome to visit anytime during the day, 7 days a week.

Parking

  • There is on street parking to the left of the building and a secure car park at the rear for service user vehicles.

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Springvale Resource Centre Reviews (4)

9.3

Springvale Resource Centre has a Review Score of 9.3 (9.250) out of 10, based on 3 reviews in the last 2 years.
Over all time Springvale Resource Centre has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 0
  • 0
  • 3
  • 1
Reviewer Connection to Springvale Resource Centre
  • 3
  • 1
Total of 4, showing 1-4
Review from Helen R (Sister of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is just wonderful in how they keep us informed, all the activities they do with the residents and the high level of care given. I believe any resident would be happy there and highly recommend the home.
Reply from Karen Lewis, Chief Operating Officer at Springvale Resource Centre

Thank you for your positive feedback, we will ensure the team receive the detail.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Suzanne P (Sister of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to acknowledge the manager and the team at Springvale for the consistent care they show to my brother who under the manager's lead continues to improve and enjoy the best quality of life due to the stimulating and bespoke care he receives. We could not be more grateful.
Reply from Karen Lewis, Chief Operating Officer at Springvale Resource Centre

Thank you for your lovely feedback. I am delighted that you have recognised what a great job the team at Springvale does.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne-Marie H (Sister of Resident) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the Springvale staff enough. The level of care and compassion they provide is outstanding. They have changed my brother's life so much and our family are reassured that he is receiving the highest quality of care. The staff are so friendly and helpful and our family are so grateful for
the care they provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victoria B (Daughter of Resident) published on 29 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has had a life-changing brain injury, and since being at Springvale, he has come on in leaps and bounds. I know he’s safe and well looked after, which is peace of mind to me. The staff are very friendly and helpful. Very clean and comfortable place for the residents to recover in their journey
called life. I’m very grateful to every single staff member who helped and takes care of my dad on a daily basis. You are all amazing people!
Reply from Joanne Atkinson, Business Administrator at Springvale Resource Centre

Thank you for taking the time to leave the review. It is much appreciated, and we are delighted to know how satisfied you are. We will ensure your thanks is passed onto the local management and team members.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Springvale Resource Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Springvale Resource Centre is calculated as follows: ( (34 Excellents x 5) ) ÷ 34 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.25 Points relating to the number of positive Reviews for Springvale Resource Centre is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 4 registered maximum number of service users is 0.8, which has been reached with 3 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Springvale Resource Centre

What types of Care is Springvale Resource Centre registered for?

Learning Disability / Autism, Mental Health Condition, Physical Disability, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springvale Resource Centre have?

There are 4 Single Rooms.

What are the Facilities & Services at Springvale Resource Centre?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access & Television point in own room are some of the Facilities & Services.

How far is Springvale Resource Centre to the centre of Manchester?

5.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springvale Resource Centre to verify any information. View our terms and conditions. Springvale Resource Centre has an Basic Service - more info.