Berrycroft Manor

I wish to thank them all for being a support for me under such difficult circumstances.

Generally I am more than satisfied with the care my brother is getting at Berrycroft

My wife who has vascular dementia was accepted at Berrycroft Manor in March 2024. I have nothing but praise for this care home, all the staff are very friendly and caring. From the cleaners, laundry staff, maintenance, management, receptionist have a lovely caring approach to all the residents, know everyone and are first name terms. Even when times are tough nothing is too much trouble. We as a family have nothing but praise for Berrycroft Manor. I know they go above and beyond for the residents.

Our family was very pleased with the care and attention given to my husband by all the staff and carers during my husband's stay at Berrycroft Manor.

Thank you so much.

My aunt has lived in the home for approximately three years. She has been very well cared for, very comfortable and happy in her final years. After hospitalisation, she returned for end-of-life care. This was managed professionally and with great sensitivity by the staff. The family are grateful indeed.

I couldn't recommend Berrycroft Manor more highly.

It is not an easy decision to leave a loved one in the care of someone else, but we feel confident that we have made the right decision.

Berrycroft Manor is a really lovely place. I always get a good feeling when I go to visit my mum there, and she is very content, well and happy. I trust them all implicitly and am very comforted to know my mum is being so well looked after.

Every single member of the amazing Berrycroft Manor team shows the most wonderful understanding, care and constant genuine attention and affection to my auntie. We could not ask for anymore. She is always happy and loves all the team on "The Bramble" floor.

My foster mother has been cared for by the lovely staff here for over three years. Unfortunately, she died recently at the age of 94. I can only say that I am pleased she was here and nowhere else. Thanks to all the wonderful staff.

Highly recommend.

My mother has been a resident at Berrycroft Manor for just over four years. During that time her care has been adapted to her needs at all times. Berrycroft is a very caring community, the staff are professional and so good at what they do. My mother has had some health challenges and the staff have always been there to support us. They certainly go the extra mile.

Berrycroft Manor is a very caring environment management and staff are very good. Rooms and common areas all cleaned to a high standard. Residents are well looked after and seem happy. I recently went to their annual garden party which was well organised the residents loved the 1940s singer and everyone had great fun.

My Mum is very happy here, but I am not happy about the amount of agency staff that have been used in the past as from experience they don’t always take the time to read about the resident. I also feel that communication is not at its best regarding hospital appointments I feel that the staff do all they can given how stretched they are.

I still think we made the right choice for Mum and she is generally happy and well looked after.

Mum has been at Berrycroft Manor now for just over 2 years. The staff have been brilliant with her as she has vascular dementia but is no trouble. Unfortunately, she couldn't stay at home on her own anymore and yes it was a difficult decision to make but she had been previously for respite to Berrycroft after a fall and was very happy. The staff are excellent at letting me know if she has been unwell or is going on a trip which she absolutely loves. The view from her room is amazing looking over the hills which Mum takes great joy in looking at, especially in the winter.

There does seem to be a lot of new staff and a high staff turnover. I suppose that is the current state of the care industry.

We are so pleased we chose Berrycroft Manor who have looked after Mum's care for over 9 months.

Dad has been so well looked after by the team - he is always well dressed and clean and thought is given to what he’s wearing and how he looks. Their communication with us as a family is good, and we feel involved in his care and consulted with him in terms of decision-making. The quality of the food is exceptional, with a good variety offered both at meal time and for snacks or in between food. The home is clean and well cared for - we feel that the staff take pride in where they work and the quality of care they give.