Springfield House

Our mother, Joan, was a resident in Springfield House for 5 years, until her passing in July 2026. The care she received was absolutely superb. The environment at Springfield is lovely and the staff are all like family to us now. We cannot thank them enough for the way our mum was cared for.

Thank you all for looking after my dad so well.

My mother in law has been so well looked after at Springfield for the last four years. It has been a privilege to get to know the carers and management team. The staff have cared for her with love and they have also looked after us! As her mobility and dementia worsened, they knew instinctively how to include her more in the community. As she became frailer, the staff were so compassionate to my mother in law and our family. Thank you for everything Danella, Denise and the whole team.

My father has been at this home for almost 2 years. My familys experience has always been excellent. In a difficult situation and sad time for us it gives us great comfort knowing dad is well cared for. Dad is always treated with dignity his room is well kept. We can not thank the staff enough.

My uncle, who had dementia, spent two and a bit happy years at Springfield before he peacefully passed away, aged 90, in February 2025. I echo the other positive reviews of this care home. David, who lived in the same street as Springfield, had struggled to manage independent living for some time before I telephoned the manager and arranged for him to have some respite care just before Christmas 2022. He was delighted when 2 staff members collected him and wheeled him down the street to be well looked after. His temporary stay quickly became a permanent one. He constantly told me how much he loved it at Springfield - my only regret is that I didn't arrange for him to go there earlier. The staff, from the manager to one staff member in particular (who my uncle had a particularly close bond with) and everyone else I encountered were fantastic. My uncle loved to sing and participate in the activities, which stimulated him well. I would recommend Springfield without hesitation.

My brother has been at Springfield Care Home in Bath for just over 3 years. During this time he has been happy, relaxed, interested, occupied and the days have been happy. He loves the morning entertainments and usually sings and often joins in with the dancing. It really does feel like a family for him. Sadly a few months ago he became more challenging and his behavior was unpredictable. Nevertheless, the home have called in support and advice and hope to get him through this difficult time with their skill and patience.

My elderly cousin was wonderfully cared for by the team at Springfield House for 15 months prior to her death in November 2024. At all times my cousin was treated with the utmost care and respect. The stuff took time to get to know her as a person and I always left after each visit feeling that she was being well looked after in pleasant and clean home. Her end of life care was exemplary and her every need was taken care of.

In my personal view, Springfield House is the best care home. My mum was at the care home until she sadly died on 31/10/2023. She had been urgently transferred from another local care home after she'd been attacked by another resident. Mum's medical care at Springfield and GP who attended the home were brilliant. Springfield House was faultless in every respect, the staff from cook (lovely food) cleaners, DIY person to the carers, activities staff and the manager feel like friends and family to me. Mum was so happy, able to be herself and her room was clean, calming and safe. It was a real home from home and even her collection of toys was looked after.

Sadly Mum passed away on 8.5.23 and was at Springfield for six months. All the staff were amazing, kind, caring and compassionate. They always made Mum feel at home and gave an exceptional level of care and support for all the family. We can’t fault Springfield at all and it was a joy to see all the staff, residents and Mum in a very happy place. Thank you so much to you all.

Thank you, Springfield; we are truly thankful.

I and my wife are so delighted that my aunt is in Springfield - and we could not recommend it highly enough.

This is an exceptional home. The staff are always available and helpful. It is spotlessly clean and has a great atmosphere. The resident I visit was in a very poor state both mentally and physically, and her transformations since being here are both impressive and astonishing. I have visited my own parents in many care homes, and the manager here is the best I have encountered.

My dad has been a resident at Springfields Care Home since February 2023, and I and my family cannot praise this home and team enough! All of the permanent staff are amazing, attentive and caring and made a massive effort to get to know my dad and sit with him to get him talking. The home and his room are always clean and tidy. The entertainment provided is fabulous, and I have never known a residential home to engage so much with the residents! A massive thanks to all of the staff, from management to the chefs to the care staff and cleaners - you are all Amazing! Would thoroughly recommend Springfields to anyone looking for care and support for someone suffering from Dementia.

My grandad who had been suffering with Alzhiemers for a few years now was welcomed into Springfield after being discharged from hospital with full mobility on the 23.03.2023. Unfortunately his stay at Springfield was rather short as he was admitted back into hospital on the 02.04.2023 for reasons that can only be explained by the carers and the manager at Springfield. We as a family were told 3 different stories as to why an ambulance was called, followed on by the manager not knowing what the carers had said to family and emergency services. We only got confirmation of admission from the paramedics. My grandad broke his hip, had severe dehydration and deteriorated so quickly the nurses didn't recognise him at the hospital. After partial surgery my grandad didn't recover and passed away. We still to this day do not know what happened, notes in the care home had not been accurately recorded, no one wants to discuss anything. It has broken our family. Life has been lost with no answers.

Although mum has now had to move on as she needs dedicated nursing care, I cannot recommend Springfield House highly enough. Dementia is cruel, but mum was treated with respect and kindness at all times by all of the wonderful staff, and was very well looked after during the three months she was there.

Sadly my partner lost his battle for life but I will be forever grateful.

The home is always clean, fresh and well kept. The staff are always friendly and helpful. The residents well cared for and with great respect. Help where required is always given at meals times and throughout the day.

I am pleased that I chose Springfield for my mum. She is happy there and very well looked after. The staff are very caring and the facilities and their upkeep excellent. They have taken steps during Covid to enable what contact has been possible under the ever-changing rules and kept us informed.

My sisters and I have always been very happy that mum is in Springfield. It has been her 'home' for over two and a half years. She has always been made to feel part of the family of carers and residents. Everyone seems to be included in the stimulating day to day busy-ness of the Terrace. When she moved in with her furniture and pictures, her room soon became a familiar and comfortable place.

My husband has been a resident at Springfield for almost 6 months. He has a diagnosis of vascular dementia and requires considerable support to manage his daily personal care and maintain emotional, social wellbeing. All the staff at Springfield are really first-rate, offering him the appropriate level of support with genuine compassion, sensitivity and most importantly, gentle and friendly humour! There is always a definite feeling of a happy, family atmosphere within the relaxed communal areas and residents are encouraged to furnish their bedrooms with lifetime, homely mementos. I chose Springfield over other care homes in the area, because of its medium size and particular reputation for the wide and varied activities on offer. Sadly, present Covid restrictions have had a dramatic impact on these, however, the manager has recruited a dedicated staff member to work with residents on a one to one and group basis. This has been a brilliant idea and is proving a great success all round.