Little Wakering House

367/369 Little Wakering Road, Little Wakering, Rochford, Southend-on-Sea SS3 0LB

Little Wakering House, Southend-on-Sea, Essex
Little Wakering House, Southend-on-Sea, Essex
Little Wakering House, Southend-on-Sea, Essex

Little Wakering House, in Southend-on-Sea, specialises in a wide range of care and nursing needs, taking an individualised approach to care and making the most of a skilled and well-informed team.

Many older and younger adults can benefit from the service, as they are helped with many mental health issues, including sensory impairments and learning disabilities.

Owner: Eastern County Care Ltd

Person in charge: Mark Topps (Registered Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 13 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Mental Health Condition • Sensory Impairment • Substance Misuse • Younger Adults

Specialist Care Categories: Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Challenging Behaviour • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Prader-Willi Syndrome • Schizophrenia • Speech Impairment

Admission Information: 18-65 yrs, Learning Disability and / or Mental Health diagnosis, Male & Female, Home cannot accomodate wheelchair bound people.. Ages from 18 to 65.

Single Rooms: 13

Rooms with ensuite WC: 13

Weekly Charges Guide: Personal Care Single £1211 – £1800 (These prices are only a guideline, please contact Little Wakering House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Independent Living Training • Near Public Transport • Minibus or other transport • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Little Wakering House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 18 Dec 2017

Two single bedrooms available

Reviews

9.4 Little Wakering House has a Review Score of 9.4 (9.401)

The Review Score of 9.4 (maximum of 10) for Little Wakering House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Little Wakering House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.901 for Little Wakering House is calculated as follows: ( (73 Excellents x 5) + (8 Goods x 4) ) ÷ 81 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.5 Points relating to the number of positive Reviews for Little Wakering House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 2.6 positive Reviews (13 registered maximum number of service users ÷ 5). 3 Reviews ÷ 2.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Little Wakering House?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Little Wakering House

  • Mother of Resident/Service User
    4
  • Resident / Service User
    2
  • Father of Resident/Service User
    1

I really like living in Little Wakering House I don't want to move out.
I like my bedroom.

How likely would you be to recommend Little Wakering House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything is perfect.

How likely would you be to recommend Little Wakering House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Little Wakering House is a very caring residential home. Us, as parents, get a lot of support and updates since our son became a resident there. He seems happy and well cared for, apart from some issues we are getting sorted with their help. They serve good food and he has quite a good routine in the way of exercising and stimulation. It is clean, warm and cosy.

How likely would you be to recommend Little Wakering House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Management: Good

Rooms: Good

Our daughter has resided at Little Wakering House for 4 years and is very happy there. We find the staff and management to be very caring. They are always friendly and helpful to us when we visit. The clients appear to be treated with care and dignity. The facilities are always very clean and we feel that our daughter is safe and secure.

How likely would you be to recommend Little Wakering House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience with Little Wakering can only be deserved as outstanding. The management and staff are exceptional.

How likely would you be to recommend Little Wakering House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Reviews are always handled with care for our resident. We are always asked if we agree with their assessments of our resident's position at the time of the review. Always very good. Always lots of laughs plus tea and biscuits. Come away happy that our resident is being properly cared for.

How likely would you be to recommend Little Wakering House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My daughter is well looked after and is very happy at Little Wakering House. I am also made welcome by all staff and always kept informed about my daughter. I always get offered drinks when I visit my daughter and all the staff are always happy to talk to me and always enjoy a laugh which is always a nice thing. They show full support and understanding of my daughter's everyday needs and I would recommend Little Wakering House to anyone. The home is very clean and tidy. So all in all, I'm very happy with everything and all the staff.

How likely would you be to recommend Little Wakering House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Little Wakering House