Burnlea

The staff are very helpful, friendly and caring . They look after me well since arriving at Burnlea in April 2026. My room has nice furnishings and always enjoy the activities in the home too always feel included

My Dad has been in Burnlea since November 2023 and is extremely well looked after. I never have to worry about his health. Hospital appointments, medication or hearing aid servicing are all magically arranged! He always looks extremely well turned out. The staff are very kind and ask him what he would like to wear when they get him ready in the mornings. Last year I arranged for Dad to move into a home near to where I lived. It was a very emotional time as the staff were all so lovely and sorry to see him go. On the morning he left staff who had the day off even came in to say goodbye and wave him off. The home he moved into was not a patch on Burnlea and after only 4 days we agreed that he should go back. Fortunately Eileen the manager at Burnlea was extremely accommodating and he was welcomed back. He even had a welcome back card given to him when he arrived

My dad has been in Burnlea for over a year now and has settled in very well. He is happy and well looked after by everyone concerned. He takes part in most activities and enjoys going outside on Trishaw outings and to the lovely gardens. The staff are all very friendly and welcoming and attentive to his needs. I would not hesitate to recommend Burnlea to anyone as it is always a pleasure to visit!

My mother has been at Burnlea now for close on 2 years. She is approaching her 102nd birthday and until going in to Burnlea was living independently at home - we had been trying for a number of years to get her to move in to a home or some sheltered accommodation but she wouldn't agree but eventually she had a fall and then agreed with the move - the family were a bit concerned as to how she would take to the change but we need not have worried. From our initial contact with Burnlea right through to this day we have had no concerns whatsover with any aspect of the care she is receiving - she seems to enjoy the food (although she can never remember what she had), gets involved with the various activities, and seems to have a good rappor with the staff. On the odd occasion we have wanted to discuss any aspect of mam's care we have always found the staff very approachable whether it be the manager, nurses or care assistants - thank you all for the care you are giving mother.

Knowing that Mum had reached the stage where she required a care home, we faced the difficult decision of where would be best for her. Now, after almost a year at Burnlea, we have nothing but high praise for Burnlea and its staff - at all levels - who provide a warm, welcoming, and caring environment not only for Mum but for family, friends and neighbours who pop in to visit. Over this past year Mum's health and wellbeing has greatly improved and she has enjoyed a much better quality of life. The leadership is excellent, there is a very positive and dynamic team spirit, and the environment is stimulating and supportive. The manager and staff are highly responsive to Mum's needs and our suggestions. Thanks so much to all at Burnlea.

Thank you to all the staff again for all you do for Mum and the friendly smiles, offer of hot drinks and food for us who visit. Very best wishes to you all xxx

I cannot praise Burnlea highly enough. It is an absolute pleasure visiting my father, who is being so well cared for. The manager is so proactive and forward-thinking, always looking for ways to provide even better care. The nursing and care staff are kind and compassionate, and really know my dad as an individual. Today he was presented with a home-made birthday cake in his favourite colour. The entertainment provided is great fun and varied; communication is excellent, with regular e-mails, events and the fantastic social media page. The staff at Burnlea treat my father, who has dementia, with such kindness, compassion and respect, and I have absolute trust in them to provide him with the best care possible in cheerful, stimulating and spotless surroundings. I am truly grateful that my dad can call Burnlea home.

Fortunately my father has now settled into another care home which offers the skill set and competence which this care home lacks.

Great care from all the staff. Plenty of activities in the home. I have no complaints at all. The staff are helpful, friendly and efficient. They can't do enough. Mum is settled and happy. Excellent.

An absolute gem.

This is an exceptionally well-managed home!

The home are also great at staying in contact and letting us know about everything that is going on.

My mum has been a resident at Burnlea since autumn 2023 - I have been really impressed with the standard of care she has received. Mum's care, both in terms of general care and nursing care, has been of a high standard. Prior to entering Burnlea, there was not a day that went by without Mum telling me about her pain - now she never reports being sore. She has gained much needed weight. She has been very well looked after by a friendly and happy team.

Even though the main building is old, it is kept in a very good state of repair. I think many of the residents feel very at Home there.

Everytime I visited the care home I received a warm welcome from all the staff. I always found my mum well-presented and clean and tidy. Her room is very clean and tidy too and her toilet and shower area well kept. Mum is pleased to see information kept on her whiteboard in her room and new information added by family when they visit. Mum has told me she enjoys her meals and the afternoon activities.

Thank you.

Burnlea Care Home has looked after my father, who has dementia, for several months. I am always struck by how caring and thoughtful the staff are to my father and also my mother when she visits. They have helped make a difficult time for my family more bearable.