Care Homes Owned by Woodbay Ltd

My brother became a resident of Abbotsford Nursing Home in 2025. He was blind but staff helped him to have some familiarity with his surroundings. They also made him feel at home as best they could. At times, staff would go above and beyond to ensure his comfort. I found staff very approachable and willing to answer any questions i had

Burnlea staff ensured my gran had a positive birthday experience, staff had organised cake and sang to her, laid out cards she had recieved, and allowed us to enjoy her birthday with her as a family. Staff are always kind, well informed, and share information that allow us to work together to meet her needs.

My mum has received the best care since arriving at Abbotsford, very attentive and has been shown so much respect. All staff have done their part in making my mum feel at home and making her feel involved in everything her home offers, from activities to choosing her own meals

My mum has been a resident at Burnlea for over a year now, and things have become much better for her. The staff are excellent, from the trained nurses to the carers. My mum knows everyone by name, which is lovely, and every day she asks which carers will be putting her to bed that evening.

When my mum wasn't happy with the armchair in her room, she spoke to Eileen, the manager, and asked if she could have a couch instead. Eileen arranged this for her, which my mum was very pleased about.

She also enjoys the exercise classes and music sessions, which give her something to look forward to.

It is reassuring to see that my mum has settled in and has got to know the people caring for her. I am very grateful to all the staff at Burnlea for the care and kindness they show her.

It's wonderful to see my dear friend in such safe hands and to know they are happy and content in their home. Takes a great deal of worry off my shoulders. The staff is amazing and everyone treats their residents with compassion.

As a family we have peace of mind that mum's progressive medical and care needs are fulfilled, and we are kept abreast of changes or developments by the excellent nursing team. We value their insights, professional expertise and empathy towards mum, and their honesty with us about her health conditions. We have seen how mum has come to trust her carers, and to enjoy their company. Across the board all staff are very engaged and proactive and make the effort to get to know the residents. Mum loves the chat and the humour! There's a real sense of everyone in Abbotsford being on the same page, thanks to Louise's leadership. I shouldn't really single any one person out because all the staff - handyman/gardener, laundress, cleaners, kitchen staff, activities coordinator, admin - honestly they are all 1st class. An honourable mention for the surroundings too, the beautifully kept gardens and the welcoming, homely but stylish entrance so unlike the dismal entrances at some other care homes.

The staff are very helpful, friendly and caring . They look after me well since arriving at Burnlea in April 2026. My room has nice furnishings and always enjoy the activities in the home too always feel included

My Dad has been in Burnlea since November 2023 and is extremely well looked after. I never have to worry about his health. Hospital appointments, medication or hearing aid servicing are all magically arranged! He always looks extremely well turned out. The staff are very kind and ask him what he would like to wear when they get him ready in the mornings. Last year I arranged for Dad to move into a home near to where I lived. It was a very emotional time as the staff were all so lovely and sorry to see him go. On the morning he left staff who had the day off even came in to say goodbye and wave him off. The home he moved into was not a patch on Burnlea and after only 4 days we agreed that he should go back. Fortunately Eileen the manager at Burnlea was extremely accommodating and he was welcomed back. He even had a welcome back card given to him when he arrived

My dad has been in Burnlea for over a year now and has settled in very well. He is happy and well looked after by everyone concerned. He takes part in most activities and enjoys going outside on Trishaw outings and to the lovely gardens. The staff are all very friendly and welcoming and attentive to his needs. I would not hesitate to recommend Burnlea to anyone as it is always a pleasure to visit!

My mother has been at Burnlea now for close on 2 years. She is approaching her 102nd birthday and until going in to Burnlea was living independently at home - we had been trying for a number of years to get her to move in to a home or some sheltered accommodation but she wouldn't agree but eventually she had a fall and then agreed with the move - the family were a bit concerned as to how she would take to the change but we need not have worried. From our initial contact with Burnlea right through to this day we have had no concerns whatsover with any aspect of the care she is receiving - she seems to enjoy the food (although she can never remember what she had), gets involved with the various activities, and seems to have a good rappor with the staff. On the odd occasion we have wanted to discuss any aspect of mam's care we have always found the staff very approachable whether it be the manager, nurses or care assistants - thank you all for the care you are giving mother.

Knowing that Mum had reached the stage where she required a care home, we faced the difficult decision of where would be best for her. Now, after almost a year at Burnlea, we have nothing but high praise for Burnlea and its staff - at all levels - who provide a warm, welcoming, and caring environment not only for Mum but for family, friends and neighbours who pop in to visit. Over this past year Mum's health and wellbeing has greatly improved and she has enjoyed a much better quality of life. The leadership is excellent, there is a very positive and dynamic team spirit, and the environment is stimulating and supportive. The manager and staff are highly responsive to Mum's needs and our suggestions. Thanks so much to all at Burnlea.

Thank you to all the staff again for all you do for Mum and the friendly smiles, offer of hot drinks and food for us who visit. Very best wishes to you all xxx

I am so very grateful for the care, support, and love that Abbotsford provided my mother over a two-year period. We were recommended this home by another resident's family who spoke highly of the brilliant staff - and I can 100% agree with that. There is a truly genuine and caring ethos that shines throughout all the staff at Abbotsford.

They were incredibly supportive to us as a family when my mother passed away, and we will always be thankful for their kindness and compassion. Thank you, Abbotsford, for everything you did for Mum.

I feel that the care is very good., I enjoy the food and the room is very comfortable with excellent facilities. It has everything I need. I would very much recommend Abbotsford Nursing Home to anyone who visits as it has very outstanding staff

Our mum has been a resident in Abbotsford since February 2023. During that time she has received first class care and attention for all staff. They always take time to talk to her and ask about her life prior to entering Abbotsford. Her care is first class and all members of staff are attentive and professional. We, as a family are delighted with how she is looked after and have peace of mind knowing how well she is care for. We have come to know the staff very well and they have made us feel a part of the Abbotsford family.

I cannot praise Burnlea highly enough. It is an absolute pleasure visiting my father, who is being so well cared for. The manager is so proactive and forward-thinking, always looking for ways to provide even better care. The nursing and care staff are kind and compassionate, and really know my dad as an individual. Today he was presented with a home-made birthday cake in his favourite colour. The entertainment provided is great fun and varied; communication is excellent, with regular e-mails, events and the fantastic social media page. The staff at Burnlea treat my father, who has dementia, with such kindness, compassion and respect, and I have absolute trust in them to provide him with the best care possible in cheerful, stimulating and spotless surroundings. I am truly grateful that my dad can call Burnlea home.

My wife was a resident in the nursing home from May 8th 2024 until her death on June 28th 2025. All of the staff - management, caring and housekeeping were exemplary, exhibiting a real sense of caring, laced with laughs and humour. The atmosphere in the nursing home is just that - honest. The support of the staff as my wife neared the end of life was very much appreciated by myself and my son and daughters. Cannot speak too highly of the home - it is superb.

Fortunately my father has now settled into another care home which offers the skill set and competence which this care home lacks.

My Mum was a resident at Abbotsford for the last 18 months of her life, after a severe stroke/dementia left Mum requiring 24 hour care. I cannot praise ALL of the staff at Abbotsford enough, no matter what their role or position, every single member of staff was friendly, kind and genuinely caring. The interaction between the staff and residents is amazing. There is good communication from staff regarding the welfare of your loved one and you are always kept informed and made feel included. There are daily activities/classes to keep the residents entertained and socialising. The staff really do go the extra mile in every aspect. Mum was happy and content at Abbotsford and I will be forever grateful for the care Mum received.

Great care from all the staff. Plenty of activities in the home. I have no complaints at all. The staff are helpful, friendly and efficient. They can't do enough. Mum is settled and happy. Excellent.