Care Homes Owned by Woodbay Ltd

throughout all the staff at Abbotsford.

They were incredibly supportive to us as a family when my mother passed away, and we will always be thankful for their kindness and compassion. Thank you, Abbotsford, for everything you did for Mum.

professional. We, as a family are delighted with how she is looked after and have peace of mind knowing how well she is care for. We have come to know the staff very well and they have made us feel a part of the Abbotsford family.

Irish lady she loves so much tea. It's so kind when we get offered tea, cakes and meals also, which makes Mum happy that we are sharing this with her. I feel she has a better quality of life with you and feel reassured due to recent falls within her home, where she was hospitalised.
Thank you very much to you all xxx

an individual. Today he was presented with a home-made birthday cake in his favourite colour. The entertainment provided is great fun and varied; communication is excellent, with regular e-mails, events and the fantastic social media page. The staff at Burnlea treat my father, who has dementia, with such kindness, compassion and respect, and I have absolute trust in them to provide him with the best care possible in cheerful, stimulating and spotless surroundings. I am truly grateful that my dad can call Burnlea home.

of the staff as my wife neared the end of life was very much appreciated by myself and my son and daughters. Cannot speak too highly of the home - it is superb.

my father has now settled into another care home which offers the skill set and competence which this care home lacks.

The interaction between the staff and residents is amazing. There is good communication from staff regarding the welfare of your loved one and you are always kept informed and made feel included. There are daily activities/classes to keep the residents entertained and socialising. The staff really do go the extra mile in every aspect. Mum was happy and content at Abbotsford and I will be forever grateful for the care Mum received.

of staff you come into contact with gives you their time.
There are lots of activities on offer and nothing is too much trouble. They will accommodate any requests with a gentle touch. We are so well informed of every aspect of their care.
As a family, we cannot express the happiness and gratitude we feel that our parents are so well cared for.

Her condition meant that she thought that she was back at work as a cleaner. The staff would play along and gave her a pinny and her old carpet sweeper. She would boss the staff about and tell them how the cleaning should be done. We celebrated her 91st Birthday party in the lovely big room that looks across to Arran with most of the staff singing Happy Birthday to her.
The professionalism and care of all the staff allowed us to spend quality time with her for the last year of her life. They always made us so welcome, were friendly and nothing was too much effort. Dinner with residents for visitors was available at no extra cost and there was always plentiful tea/coffee & biscuits.

so much contact with staff, whether he is resting in his room alone, or having his meal in the dining room, or attending events in the lounge. It's lovely to see him so well groomed and cared for in a homely and clean setting. He's been on the ferry to Arran for the day which is great, as he's always been keen on the boats and we didn't imagine he'd ever be on it again. We picked the home partly because of the lovely views of the harbour. He has put on weight and his colour is so much better. A couple of times he's been poorly and had very quick attention from the local GP. I know a bit about care homes professionally and I could not ask for more. I am so impressed and also grateful.

interaction and sociable things going on.
An absolute gem.

and found him in the sitting room looking as if he'd never been in hospital at all. He was fully clothed, washed, shaved, looking a 'million dollars'. What a relief! On looking around all the residents looked really well turned out, there was none of the 'old people stench' I'd experienced when Mum had been in care, the whole place was spotlessly clean and fresh but most of all the staff were all bright eyed and genuinely friendly. It honestly feels like Dad is being looked after by members his own family.
After so many years of looking after my Dad's concerns it's a huge relief not to be worried about his care.
This is an exceptionally well-managed home!

me about her pain - now she never reports being sore. She has gained much needed weight. She has been very well looked after by a friendly and happy team.

on.

very safe and well looked after. The staff are friendly, professional, and caring and make sure that my brother's needs are met.
I visit weekly and can see for myself how much improvement my brother has made and how settled he feels.
They are regular activities laid on which has helped him to feel part of the home community. A staff member took him out to the local cinema on her day off, and another recently took him out shopping for new clothes. In July he and 11 other residents, with 12 staff (again on their days off) made a day trip over to the local town for fish and chips and some sea air.
I feel reassured that my brother is receiving the care he needs in such a supportive and homely environment.

world to her. I was there to see how much everyone enjoyed their day out, including the staff, who are clearly a close-knit team who have a lot of fun together. Nothing is too much trouble for them - they go above and beyond when it comes to fulfilling the wishes of the residents and caring for them in general. We feel so privileged to have been able to get my mum into Abbotsford. The rooms are nicely decorated, comfortable and kept clean. Mum enjoys the food, the activities and the company. Most importantly, the care in every sense is truly excellent. Every resident is made to feel special. Can't recommend Abbotsford highly enough - can't thank the staff highly enough for all they do.

both inside and outside. Food is excellent and plentiful.
There is a great variety of activities on offer for residents, who are gently encouraged to participate, but without pressure. Staff engage enthusiastically.
The excellence of Abbotsford comes from the remarkable staff who work there, across all job roles. Their commitment is outstanding; for example a number of staff volunteered to take residents on a day trip to a specific island in their own time. It's impossible to put a value on that.
Mum refers to Abbotsford as "our place" - it really is her home, and we are very grateful that the medical care, personal help, and support she needs is provided in a great and vibrant environment.