Abbotsford Nursing Home

98 Eglinton Road, Ardrossan KA22 8NN
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Top 20 carehome certificate
9.9 16 Reviews
  • Abbotsford Nursing Home, Ardrossan
Abbotsford has been providing care services to the people of Ardrossan for over 35 years, and the Manager and her staff team are so proud to have received grades of Excellent by the Care Inspectorate at their latest inspection in January 2025.

The services care for a range of different people who have a wide variety of needs. These needs are met by providing a service where each individual is at the centre of everything is done, making every experience personalised and unique in a home from home atmosphere.

Quite simply the aim is to maximise the quality of life for all the people who live in the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1695
  • Self-Funded Residential Dementia Care: from £1695
  • Self-Funded Nursing Care: from £1695
  • Self-Funded Nursing Dementia Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1695
  • RESPITE Self-Funded Residential Dementia Care: from £1695
  • RESPITE Self-Funded Nursing Care: from £1695
  • RESPITE Self-Funded Nursing Dementia Care: from £1695

These prices are only a guideline, please contact Abbotsford Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Louise Pettigrew (Nurse Manager)

Local Authority / Social Services

Admission Criteria

  • No Smoking
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)

Visiting

  • Visiting is allowed at any time of day, but it is asked that visitors observe meal times and morning and evening routines

Parking

  • Free parking on site

Abbotsford Nursing Home Reviews (16)

9.9

Abbotsford Nursing Home has a Review Score of 9.9 (9.948) out of 10, based on 13 reviews in the last 2 years.
Over all time Abbotsford Nursing Home has 16 reviews.

Overall Experience
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Total of 16, showing 1-16
Review from Peter M (Husband of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident in the nursing home from May 8th 2024 until her death on June 28th 2025. All of the staff - management, caring and housekeeping were exemplary, exhibiting a real sense of caring, laced with laughs and humour. The atmosphere in the nursing home is just that - honest. The support
of the staff as my wife neared the end of life was very much appreciated by myself and my son and daughters. Cannot speak too highly of the home - it is superb.
Reply from Louise Pettigrew, Home Manager at Abbotsford Nursing Home

Thank you for your lovely comments. It was a privilege to look after your wife. We will share your review with the staff team.

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Review from Jennifer D (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident at Abbotsford for the last 18 months of her life, after a severe stroke/dementia left Mum requiring 24 hour care. I cannot praise ALL of the staff at Abbotsford enough, no matter what their role or position, every single member of staff was friendly, kind and genuinely caring.
The interaction between the staff and residents is amazing. There is good communication from staff regarding the welfare of your loved one and you are always kept informed and made feel included. There are daily activities/classes to keep the residents entertained and socialising. The staff really do go the extra mile in every aspect. Mum was happy and content at Abbotsford and I will be forever grateful for the care Mum received.
Reply from Louise Pettigrew, Home Manager at Abbotsford Nursing Home

Thank you for your lovely review. It was a privilege to look after your mum and we will share your kind words with the team.

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Review from Katy S (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my parents receive at Abbotsford Nursing Home is so wonderful. The staff treat them with such kindness and respect. They genuinely treat them like they are members of their own family. The staff are warm, gentle and amazing. Always there with a joke and a cuppa and a biscuit. Every member
of staff you come into contact with gives you their time.
There are lots of activities on offer and nothing is too much trouble. They will accommodate any requests with a gentle touch. We are so well informed of every aspect of their care.
As a family, we cannot express the happiness and gratitude we feel that our parents are so well cared for.
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Review from Patrick J (Son of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum became a resident in Abbotsford in June 2023 after a shocking experience in another care home.
Over the next 3 or 4 months they managed to get Mum back to a similar condition to when she entered the first care home.
There are many activities run by staff and all the residents encouraged to participate.
Her condition meant that she thought that she was back at work as a cleaner. The staff would play along and gave her a pinny and her old carpet sweeper. She would boss the staff about and tell them how the cleaning should be done. We celebrated her 91st Birthday party in the lovely big room that looks across to Arran with most of the staff singing Happy Birthday to her.
The professionalism and care of all the staff allowed us to spend quality time with her for the last year of her life. They always made us so welcome, were friendly and nothing was too much effort. Dinner with residents for visitors was available at no extra cost and there was always plentiful tea/coffee & biscuits.
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Review from June A (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my second review as Dad has been living here for nearly a year. Everything that was right from the beginning continues to be excellent. I am constantly delighted by the wide range of activities for residents and that he has the choice of taking part or not depending on how he feels. He has
so much contact with staff, whether he is resting in his room alone, or having his meal in the dining room, or attending events in the lounge. It's lovely to see him so well groomed and cared for in a homely and clean setting. He's been on the ferry to Arran for the day which is great, as he's always been keen on the boats and we didn't imagine he'd ever be on it again. We picked the home partly because of the lovely views of the harbour. He has put on weight and his colour is so much better. A couple of times he's been poorly and had very quick attention from the local GP. I know a bit about care homes professionally and I could not ask for more. I am so impressed and also grateful.
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Review from Simon H (Brother of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident at Abbotsford since October 2022. He is dependent on the staff for all of his needs, eating, drinking, personal care etc. He was warmly welcomed from the first day and settled in very well. His general health and mental well-being have improved enormously and he feels
very safe and well looked after. The staff are friendly, professional, and caring and make sure that my brother's needs are met.
I visit weekly and can see for myself how much improvement my brother has made and how settled he feels.
They are regular activities laid on which has helped him to feel part of the home community. A staff member took him out to the local cinema on her day off, and another recently took him out shopping for new clothes. In July he and 11 other residents, with 12 staff (again on their days off) made a day trip over to the local town for fish and chips and some sea air.
I feel reassured that my brother is receiving the care he needs in such a supportive and homely environment.
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Review from Philip O (Son of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbotsford staff are amazing. In their spare time, on June 29th, they took eight residents across in wheelchairs to the Isle of Arran on the ferry for a few hours. This was no mean feat and such an incredibly generous act. Two of those residents come from Arran, one of them my mum, and it meant the
world to her. I was there to see how much everyone enjoyed their day out, including the staff, who are clearly a close-knit team who have a lot of fun together. Nothing is too much trouble for them - they go above and beyond when it comes to fulfilling the wishes of the residents and caring for them in general. We feel so privileged to have been able to get my mum into Abbotsford. The rooms are nicely decorated, comfortable and kept clean. Mum enjoys the food, the activities and the company. Most importantly, the care in every sense is truly excellent. Every resident is made to feel special. Can't recommend Abbotsford highly enough - can't thank the staff highly enough for all they do.
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Review from Richard O (Son of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The overall impression of Abbotsford is of a caring, friendly, welcoming community.
All staff know all the residents, visitors are welcomed, and family are kept well informed. Staff are very approachable and helpful.
Abbotsford has a homely feel. It is very well maintained and presented; attractive
both inside and outside. Food is excellent and plentiful.
There is a great variety of activities on offer for residents, who are gently encouraged to participate, but without pressure. Staff engage enthusiastically.
The excellence of Abbotsford comes from the remarkable staff who work there, across all job roles. Their commitment is outstanding; for example a number of staff volunteered to take residents on a day trip to a specific island in their own time. It's impossible to put a value on that.
Mum refers to Abbotsford as "our place" - it really is her home, and we are very grateful that the medical care, personal help, and support she needs is provided in a great and vibrant environment.
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Review from Susan M (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we never envisaged our mum having to require care that we couldn't provide. However, some decisions can sadly be out of your control and this was the case when our mum required 24-hour nursing care.
Our mum was a resident in Abbotsford for almost 2 years. During that time the staff got
to know her and our family really well. She was so well cared for by everyone. She was encouraged to socialise and to be involved in the many activities run by staff. At the same time if she wanted a day relaxing in her room her wishes were respected. As a family we always felt involved with Mum's care at Abbotsford. We were always kept informed and we could visit at any time. We can't express our gratitude enough towards the caring, professional staff at Abbotsford. They work so well as a team and in turn that comes across as such a friendly and welcoming atmosphere to both residents and visitors.
My sister and I could rest easy knowing Mum was safe in Abbotsford.
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Review from Theresa S (Friend of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank everyone from the office to nurses to care staff, kitchen and laundry staff for their support and care they all went above and beyond in everything that they could do I went home at day or night knowing my friend was well cared for.
I would highly recommend this home because
that’s what it is to the residents (home).
So I thank everyone for their care to my friend who has sadly passed away now but I have no regrets about her being in Abbotsford Nursing Home so I thank you all.
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Review from Paul M (Son of Resident) published on 6 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
With support and advice from Abbotsford management, my dad entered Abbotsford in April 2023 and immediately felt very much at home due to the warm and caring nature of all the staff. I feel very lucky that my dad has settled in well and I feel confident that he is well looked after. The staff are all
very caring and compassionate, not just to my dad but to the wider family and I've always felt very welcome. I've always been impressed with the different daily activities whether it be quizzes, singalongs, Football Memories sessions, bowling etc. My dad loves music and has really enjoyed these types of activities. There is always something going on to stimulate the residents. The meals are always excellent and varied and I know dad is often given an extra cake or two! I am particularly impressed how the staff contact me and advised if dad has had an accident etc. I feel very lucky and relieved dad is placed in such a lovely, caring nursing home.
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Review from Pamela Y (Daughter of Resident) published on 3 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was having a terrible time with Alzheimer's and had bad experiences with other care homes before we were lucky enough to find Abbotsford Nursing Home. Everyone was just lovely, so kind and caring, compassionate and professional. The standards of care, hygiene, cleanliness and cosiness are all outstanding.
It is quite a small home in an excellent, homely environment so Mum felt comfortable and got to know all the staff really well. I know she was relaxed as she got back some of her cheerfulness. She loved her pretty room and view of the garden.
We feel blessed to have had such a good experience for Mum when she needed it most. I can't thank everyone at Abbotsford enough for everything they did for us.
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Review from Elizabeth W (Friend of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the high standards of cleanliness and care in this home. The staff are very friendly, welcoming and professional and kind to the residents and visitors alike.
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Review from Moira M (Daughter of Resident) published on 1 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a terrible experience in another care home, I observed intently all staff. The family are always so welcome at events, and I soon relaxed as I observed staff/residents interactions. They are so aware of residents' needs/abilities and were caring to all. It has a homely ambience, and the cleanliness
is excellent. Residents were treated with dignity and respect. The food and drink was amazing and plentiful. Five stars to this fabulous place.
Mum passed away on the 18th of June, and the support and care we all received as she slipped away was so comforting.
They all lined up as she was leaving.
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Review from Linda K (Daughter of Resident) published on 28 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with the nursing home. The staff couldn't do enough for all the family. They treated my mum with dignity and everyone was really so kind. My mum had been looked after so well. It was just like a big family. I will always be so thankful to everyone for all their kindness to my mum
and our family. Thank you so much for everything.
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Review from Julie M (Daughter of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbotsford Nursing Home is a home from home. The staff are truly amazing, caring, loving and knowledgeable. Management are approachable and proactive and nothing is too much trouble. The events coordinator does a tremendous job of keeping everyone entertained and was always on hand to encourage and
support the residents. I always felt confident leaving my Dad in their capable hands as I knew he was receiving the best of care. I wish I'd placed him in the Abbotsford Nursing Home at the very beginning.
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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for Abbotsford Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.948 for Abbotsford Nursing Home is calculated as follows: ( (147 Excellents x 5) + (8 Goods x 4) ) ÷ 155 Ratings = 4.948
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbotsford Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Jan 2025
How well do we support people's wellbeing?
Excellent (6)
How good is our leadership?
Very good (5)
How good is our staff team?
Excellent (6)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Louise

Louise Pettigrew

Job Title: Home Manager Joined: 2005

Louise has been the Manager at Abbotsford for 18 years.


Her job is to lead my team of staff to ensure that all of the residents are given the best standards of care and feel happy, content and safe in a warm and friendly environment.


The thing she likes best about her job is being part of a successful team with each day bringing something different

Georgette

Georgette Langan

Job Title: Deputy Manager Joined: 2011

Georgette has worked at Abbotsford for 12 yrs.


She works closely with the home manager and together as a team they strive to provide the best standards of care for the residents.


Georgette responsibilities are to source training for staff to ensure they have the necessary skills to carry out the duties required for their role and carry out audits on the policies and procedures to ensure continued best practices. She is the clinical lead nurse in the home and loves being part of a team which uses a holistic approach to the care that is provided

Charlene

Charlene Prentice

Job Title: Home Administrator Joined: 2023

Charlene joined the Team at Abbotsford in September 2023 and is loving her role. She brings with her a wealth of administrative and financial experience

Her role is to support the Manager and Deputy in the day-to-day running of the home, including the financial administration and ensuring that the residents, their families and the staff are always kept up to date with what is going on


The thing she likes best about the role - Charlene says working in Health and Social care gives real meaning to her job, she feels like she can make a difference in people's lives

Frequently Asked Questions about Abbotsford Nursing Home

What types of Care is Abbotsford Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbotsford Nursing Home have?

There are 37 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Abbotsford Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbotsford Nursing Home to the centre of Ardrossan?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotsford Nursing Home to verify any information. View our terms and conditions. Abbotsford Nursing Home has an Enhanced Service - more info.