Abbotsford Nursing Home

My brother became a resident of Abbotsford Nursing Home in 2025. He was blind but staff helped him to have some familiarity with his surroundings. They also made him feel at home as best they could. At times, staff would go above and beyond to ensure his comfort. I found staff very approachable and willing to answer any questions i had

My mum has received the best care since arriving at Abbotsford, very attentive and has been shown so much respect. All staff have done their part in making my mum feel at home and making her feel involved in everything her home offers, from activities to choosing her own meals

It's wonderful to see my dear friend in such safe hands and to know they are happy and content in their home. Takes a great deal of worry off my shoulders. The staff is amazing and everyone treats their residents with compassion.

As a family we have peace of mind that mum's progressive medical and care needs are fulfilled, and we are kept abreast of changes or developments by the excellent nursing team. We value their insights, professional expertise and empathy towards mum, and their honesty with us about her health conditions. We have seen how mum has come to trust her carers, and to enjoy their company. Across the board all staff are very engaged and proactive and make the effort to get to know the residents. Mum loves the chat and the humour! There's a real sense of everyone in Abbotsford being on the same page, thanks to Louise's leadership. I shouldn't really single any one person out because all the staff - handyman/gardener, laundress, cleaners, kitchen staff, activities coordinator, admin - honestly they are all 1st class. An honourable mention for the surroundings too, the beautifully kept gardens and the welcoming, homely but stylish entrance so unlike the dismal entrances at some other care homes.

I am so very grateful for the care, support, and love that Abbotsford provided my mother over a two-year period. We were recommended this home by another resident's family who spoke highly of the brilliant staff - and I can 100% agree with that. There is a truly genuine and caring ethos that shines throughout all the staff at Abbotsford.

They were incredibly supportive to us as a family when my mother passed away, and we will always be thankful for their kindness and compassion. Thank you, Abbotsford, for everything you did for Mum.

I feel that the care is very good., I enjoy the food and the room is very comfortable with excellent facilities. It has everything I need. I would very much recommend Abbotsford Nursing Home to anyone who visits as it has very outstanding staff

Our mum has been a resident in Abbotsford since February 2023. During that time she has received first class care and attention for all staff. They always take time to talk to her and ask about her life prior to entering Abbotsford. Her care is first class and all members of staff are attentive and professional. We, as a family are delighted with how she is looked after and have peace of mind knowing how well she is care for. We have come to know the staff very well and they have made us feel a part of the Abbotsford family.

My wife was a resident in the nursing home from May 8th 2024 until her death on June 28th 2025. All of the staff - management, caring and housekeeping were exemplary, exhibiting a real sense of caring, laced with laughs and humour. The atmosphere in the nursing home is just that - honest. The support of the staff as my wife neared the end of life was very much appreciated by myself and my son and daughters. Cannot speak too highly of the home - it is superb.

My Mum was a resident at Abbotsford for the last 18 months of her life, after a severe stroke/dementia left Mum requiring 24 hour care. I cannot praise ALL of the staff at Abbotsford enough, no matter what their role or position, every single member of staff was friendly, kind and genuinely caring. The interaction between the staff and residents is amazing. There is good communication from staff regarding the welfare of your loved one and you are always kept informed and made feel included. There are daily activities/classes to keep the residents entertained and socialising. The staff really do go the extra mile in every aspect. Mum was happy and content at Abbotsford and I will be forever grateful for the care Mum received.

As a family, we cannot express the happiness and gratitude we feel that our parents are so well cared for.

The professionalism and care of all the staff allowed us to spend quality time with her for the last year of her life. They always made us so welcome, were friendly and nothing was too much effort. Dinner with residents for visitors was available at no extra cost and there was always plentiful tea/coffee & biscuits.

This is my second review as Dad has been living here for nearly a year. Everything that was right from the beginning continues to be excellent. I am constantly delighted by the wide range of activities for residents and that he has the choice of taking part or not depending on how he feels. He has so much contact with staff, whether he is resting in his room alone, or having his meal in the dining room, or attending events in the lounge. It's lovely to see him so well groomed and cared for in a homely and clean setting. He's been on the ferry to Arran for the day which is great, as he's always been keen on the boats and we didn't imagine he'd ever be on it again. We picked the home partly because of the lovely views of the harbour. He has put on weight and his colour is so much better. A couple of times he's been poorly and had very quick attention from the local GP. I know a bit about care homes professionally and I could not ask for more. I am so impressed and also grateful.

I feel reassured that my brother is receiving the care he needs in such a supportive and homely environment.

Abbotsford staff are amazing. In their spare time, on June 29th, they took eight residents across in wheelchairs to the Isle of Arran on the ferry for a few hours. This was no mean feat and such an incredibly generous act. Two of those residents come from Arran, one of them my mum, and it meant the world to her. I was there to see how much everyone enjoyed their day out, including the staff, who are clearly a close-knit team who have a lot of fun together. Nothing is too much trouble for them - they go above and beyond when it comes to fulfilling the wishes of the residents and caring for them in general. We feel so privileged to have been able to get my mum into Abbotsford. The rooms are nicely decorated, comfortable and kept clean. Mum enjoys the food, the activities and the company. Most importantly, the care in every sense is truly excellent. Every resident is made to feel special. Can't recommend Abbotsford highly enough - can't thank the staff highly enough for all they do.

Mum refers to Abbotsford as "our place" - it really is her home, and we are very grateful that the medical care, personal help, and support she needs is provided in a great and vibrant environment.

My sister and I could rest easy knowing Mum was safe in Abbotsford.

So I thank everyone for their care to my friend who has sadly passed away now but I have no regrets about her being in Abbotsford Nursing Home so I thank you all.

With support and advice from Abbotsford management, my dad entered Abbotsford in April 2023 and immediately felt very much at home due to the warm and caring nature of all the staff. I feel very lucky that my dad has settled in well and I feel confident that he is well looked after. The staff are all very caring and compassionate, not just to my dad but to the wider family and I've always felt very welcome. I've always been impressed with the different daily activities whether it be quizzes, singalongs, Football Memories sessions, bowling etc. My dad loves music and has really enjoyed these types of activities. There is always something going on to stimulate the residents. The meals are always excellent and varied and I know dad is often given an extra cake or two! I am particularly impressed how the staff contact me and advised if dad has had an accident etc. I feel very lucky and relieved dad is placed in such a lovely, caring nursing home.

We feel blessed to have had such a good experience for Mum when she needed it most. I can't thank everyone at Abbotsford enough for everything they did for us.

Very impressed with the high standards of cleanliness and care in this home. The staff are very friendly, welcoming and professional and kind to the residents and visitors alike.