Three Rivers Care Centre

11 Millbank Lane, Lisnamallard, Omagh BT79 7YD
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2 Reviews
  • Three Rivers Care Centre, Omagh

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £905
  • Self-Funded Nursing Dementia Care: from £905

These prices are only a guideline, please contact Three Rivers Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Northern Ireland, you may be eligible for a weekly nursing care payment of £100/week, paid directly to the care home by your local Health and Social Care Trust. This support is not reflected in this fee amount.

Good to Know

Person in charge

  • Bernie McDaniel (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (56)
  • Single Rooms with ensuite Wet Room (56)

Three Rivers Care Centre Reviews (2)

Over all time Three Rivers Care Centre has 2 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mammy had spent her last years of dementia in Three Rivers Care Centre and I can honestly say that she was greatly cared for by all the staff that were involved in taking care of her. All her needs were seen to in a very dignified manner, right up to the day she passed away at the end of April 2021.
The manner the staff carried out Mammy's last days was 100%. Throughout the covid pandemic, a member of the staff carried out video calls so that we could see and speak to Mammy, which we are more than grateful for. The staff went over and beyond their duties at such a very stressful and challenging time, owing to covid. Thank you, thank you for all your loving care towards Mammy.

Reply from Hazel Bainbridge, Office Manager at Three Rivers Care Centre

Thank you so much for your kind words regarding the care of your Mother.

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Overall Experience  Overall Experience 1.0 out of 5

We had the unfortunate experience of entering my mum into this 'care' home Three Rivers.
From the day she entered in July 2020 to the day she passed away Feb 2021 we found the following:
Unfriendly staff with a level of care which we found totally unacceptable and well below the minimum standard required.
Little to no communication between staff and us, the family. The staff seemed uninterested and super-defensive when you asked questions. I made a complaint about my mum's neglect and it was never answered.
I was provided with false and misleading information in relation to care. Basically, my mother was dehumanised. A hundred other things to say but this will suffice. A regretful episode for us.

Reply from Philip Scott, Managing Director at Three Rivers Care Centre

We have very recently received a formal complaint from this lady and as a result our formal review process is already underway. We are disappointed that the review on Carehome.co.uk has been placed before the outcome of the formal complaints process is known. That said, this families concerns will be fully investigated and if remedial action is warranted we would implement such without delay. We remain an open and transparent organisation that seeks to provide high quality services for all of our residents. This complaint will be answered in full and with all findings of the investigation disclosed to all parties.

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Overview of Review Score

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Three Rivers Care Centre

What types of Care is Three Rivers Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Three Rivers Care Centre have?

There are 56 Single Rooms.

What are the Facilities & Services at Three Rivers Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Three Rivers Care Centre to the centre of Omagh?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Three Rivers Care Centre to verify any information. View our terms and conditions. Three Rivers Care Centre has an Basic Service - more info.