Salt Hill Care Centre

16/20 Bath Road, Slough SL1 3SA
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9.2 13 Reviews
  • Salt Hill Care Centre, Slough
Salt Hill Care Centre is a modern fifty bedded nursing home, in the heart of Slough.

Catering to a variety of needs, Salt Hill offers general nursing for the elderly frail, as well as respite care and rehabilitation stays. Salt Hill staff can also provide for those requiring specialist dementia care.

The centre itself officially opened in 2011 and is equipped and furnished to an excellent standard. It is conveniently located for public transport, parks and local amenities.

Salt Hill's manager already has a well-established team, including an activity coordinator providing a stimulating and entertaining program designed to engage, amuse and to be therapeutic.

Delicious meal choices are prepared by the chef, the menu is varied, and can be catered to individual dietary requirements.

The manager welcomes all to visit, view the facilities and have an informal talk about any concerns and requirements, or call and make an appointment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

EXCLUDED STANDARD HAIRDRESSING FEES AND Taxi

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Dave Conteh (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2011
  • Number of floors: 4

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visiting residents daily from 10.00 - 19.00

Parking

  • Private car park at rear, access via Lansdown Avenue and Blair Road

Salt Hill Care Centre Reviews (13)

9.2

Salt Hill Care Centre has a Review Score of 9.2 (9.189) out of 10, based on 7 reviews in the last 2 years.
Over all time Salt Hill Care Centre has 13 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Salt Hill Care Centre
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Total of 13, showing 1-13
Review from A M (Daughter-in-law of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are happy with care given to our Mother. She is happy and bright, which is important to us. Thank you for the care you are giving to her.
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Review from J M (Son of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at this care home has always been a positive one. Everyone here has always been welcoming and eager to help. Almost everyone knows my dad and he is very well cared for, he likes it here because of the friendly atmosphere the nurses always have brought to the care home.
Reply from David Conteh, Manager at Salt Hill Care Centre

Thank you so much for your wonderful review and for taking the time to share your positive experience with us. We are truly delighted to hear that both you and your father feel well-supported and cared for at our home. Our team works hard to create a welcoming and friendly atmosphere, and it's incredibly rewarding to know that this has made such a difference to your father's comfort and well-being. We pride ourselves on getting to know each resident personally, and your kind words motivate us to continue providing the best care possible. If there's ever anything more we can do for your father, please don't hesitate to let us know. We're always here to help. Warm regards.

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Review from Joy A (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came out of respite and was placed into Salt Hill Care Home. From the moment I took her to reception, all the staff were so lovely which made us both smile. Due to Mum's dementia, I knew there would be good and bad days. On all our visits we have had no issues or concerns with staff, they
are very helpful and thoughtful. My father has been placed into care there now, temporarily for 4 weeks but to have peace of mind knowing they are together and being cared for 24/7 in a lovely environment. Thank you.
Reply from David Conteh, Manager at Salt Hill Care Centre

Dear Joy, thank you so much for your lovely feedback regarding the care your mother has received at Salt Hill Care Home and for sharing your experience with us. We are truly delighted to hear that you and your mother felt warmly welcomed and at ease from the moment you and your mother arrived. We understand how challenging dementia can be, and it's wonderful to know that you have found our team to be helpful and thoughtful throughout your visits. It's also heartening to hear that having your father with us, even temporarily, has brought you peace of mind knowing they are together and well cared for. Please don't hesitate to reach out if there is anything we can do to support your parents further. Thank you again for your kind words, they mean a great deal to all of us here. Warm regards.

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Review from Chris E (Son of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Special mention to the carers at Salt Hill. Always going above and beyond. I'm happy that Mum's happy and well looked after. Ultimately, it's all about the quality of care - not when the rooms were last decorated!
Reply from Francisca Ikwuegbu, Manager at Salt Hill Care Centre

Thanks very much for your honest review; it is well appreciated. We have started room decorations, and soon, it will go round the whole rooms.

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Review from L S (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find all the staff extremely helpful and very attentive to my mother. They can never do enough to help. The place is always very clean, tidy and welcoming. My mother is always kept clean and well looked after and she loves all the staff. I would definitely recommend this care centre to everyone.
Reply from Francisca Ikwuegbu, Manager at Salt Hill Care Centre

Thank you very much for this fantastic review. I really appreciate it.

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Review from M R (Wife of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, very kind - professional.
Reply from Francisca Ikwuegbu, Manager at Salt Hill Care Centre

Thanks very much for taking your time to review Salt Hill Care Centre. I really appreciate your feedback.

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Review from M S (Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very nice, polite, kind and thoughtful. Very understanding, need anything and are there, just sometimes need patience with me as I can't always speak properly. But food and cleanliness are great.
Reply from Francisca Ikwuegbu, Manager at Salt Hill Care Centre

I wish to sincerely thank you for this fantastic review.

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Review from Jonathan P (Son of Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff. Give their best under trying circumstances. Mother is always clean and the linen is clean. Thank you very much.
The staff also make us feel welcome and nothing is too much for them. They ensure mother is well fed and drinks aplenty. Thank you.
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Review from P V (Son of Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in the home for just over 4 years now. The nurses and carers are always cheerful and assist her with all her needs. Always with dignity and respect. The food is good and she is able to choose what she wants to eat. Visiting is flexible at any time during the day.
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Review from Sarah W (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were wonderful, very helpful and supportive, they looked after our mother with care and compassion, couldn't have asked for more.
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Review from Samuel S (Husband of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I felt very relieved on getting my wife into Salt Hill Care Centre after seeing the standard of care and cleanliness by the staff also the helpfulness.
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Review from J A (Sister of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister moved into the home just before Christmas and has settled well. All the staff are extremely helpful and caring.
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Review from J C (Sister of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has settled in very well. The home is clean, tidy and staff are extremely helpful. I can't fault the home and would recommend it to anyone.
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Current Review Score: 9.2 (9.189)

Overview of Review Score

The Review Score of 9.2 (9.189) out of 10 for Salt Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for Salt Hill Care Centre is calculated as follows: ( (71 Excellents x 5) + (8 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 82 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.36 Points relating to the number of positive Reviews for Salt Hill Care Centre is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 7 Positive Reviews ÷ 10.6 = 0.66
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Salt Hill Care Centre

What types of Care is Salt Hill Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Salt Hill Care Centre have?

There are 47 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Salt Hill Care Centre?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Salt Hill Care Centre to the centre of Slough?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Salt Hill Care Centre to verify any information. View our terms and conditions. Salt Hill Care Centre has an Enhanced Service - more info.