What types of Care is Evergreen Court Residential Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Evergreen Court Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Evergreen Court Residential Care Home to the centre of Middlesbrough?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Evergreen Court Residential Care Home, Saltersgill Avenue, Saltersgill, Middlesbrough, Cleveland & Teesside TS4 3LD

Review from S H (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card • Report

Overall Experience

My mother is currently staying in the home after breaking her tibia in 5 places. She has been well cared for by the lovely staff who are very helpful and make you feel welcome. Mam has enjoyed the meals at the home, and there is always plenty to drink for example water and tea. We would like to thank

all the staff for the care and support they have provided.

Reply from Mark Culley, Manager at Evergreen Court Residential Care Home

Thank you for your review and I will pass on your great comments to the staff.

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Review from Sheila G (Daughter of Resident) published on 2 October 2024 Submitted via Postal Card • Report

Overall Experience

Found staff to be very friendly and professional. My mother-in-law has been very well looked after, the food is lovely. Keep up the good work.

Reply from Mark Culley, Manager at Evergreen Court Residential Care Home

Thank you for your review and excellent scores. I will pass this onto the care staff and Kitchen.

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Review from J R (Friend of Resident) published on 2 June 2023 Submitted via Postal Card • Report

Overall Experience

Our experience of Evergreen is very positive and I cannot praise all of the staff enough for getting to know our resident and to care and talk to him on a one-to-one basis. They had got to know his interests and are prepared to listen with interest and interaction and help him develop those interests.

He has his own comfortable warm spacious personalised room with TV, and when visiting it is like sitting at home and therefore easy and relaxing. I visit regularly and I am always made to feel welcome as is my companion if we have been out for half an hour or all afternoon.

The food is homemade delicious and with choices for all meals and plenty of drinks and snacks in between and I am never left out! He likes to play the host so all of these dimensions have helped him settle in and again make it feel easy and like home. Thank you all at Evergreen.

Reply from Mark Culley, Manager at Evergreen Court Residential Care Home

Thank you for your feedback and such wonderful comments.

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Review from M N (Daughter of Resident) published on 19 May 2023 Submitted via Website • Report

Overall Experience

Mam always seems relaxed and at ease when myself and family visit her. She speaks highly of all the staff. Mam has put weight on since she went to live at Evergreen Court and family say that she looks well and happy. It has taken away stress for myself and family members knowing that Mam is being cared

for in a dignified capacity. Nothing seems to be too much trouble for staff.

Reply from Mark Culley, Manager at Evergreen Court Residential Care Home

Thank you for your feedback, I will share this with the staff and make improvements on the areas you've identified.

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Review from Anthony W (Son of Resident) published on 20 April 2023 Submitted via Postal Card • Report

Overall Experience

Very happy with Evergreen Court Residential Care Home. Pleasant staff and very welcoming, really helpful and I'm more than pleased with the care and attention my mother receives. It's nice knowing my mother is happy and being looked after properly. Very caring staff and I'm pleased with the room and

the meals my mother receives.

Reply from Mark Culley, Manager at Evergreen Court Residential Care Home

Thank you for your feedback and we're pleased to hear your mam enjoyed her respite stay with us, hope to see you again.

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Review from Pauline A (Resident) published on 9 March 2022 Submitted via Website • Report

Overall Experience

This is a small family-friendly care home whose staff can't do enough to help you. The cook really helped me with my intolerance to certain foods by making me food without the lactose in it.

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Review from Ian M (Next of Kin) published on 14 May 2020 Submitted via Website • Report

Overall Experience

Lovely small single-storey ground floor layout.
Staff are all really hard working and friendly; allowed me to stay over through the evening when Dad was poorly.
Rooms are checked every two hours throughout the night.
Any incidents (eg falls) were immediately reported to the family.
Easy access

to the small garden area.

Reply from Sanjai Ahitan, Director at Evergreen Court Residential Care Home

Thank you so much for your very kind review. The carers do a fantastic job, and I am extremely proud of them. The current pandemic has brought its own pressures, however, all have stepped up a gear…read more

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Review from C M (Daughter of Resident) published on 26 September 2018 Submitted via Postal Card • Report

Overall Experience

My mother is well looked after by caring staff most notably one staff member who understands my mother's needs. Along with a few other members who take the time to engage with my mam.
She is kept clean, comfortable and treated with respect.

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Review from S S (Son-in-law of Resident) published on 3 May 2018 Submitted via Postal Card • Report

Overall Experience

The home is of a suitable size so a more personal service is provided. Staff turnover is a concern at times as it does cause short-term problems when unfamiliar replacements stand in. Activities have reduced when one member of staff who introduced some tailored activities moved on.
All in all, no problems

experienced with this home.

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Review from Leslie B (Son of Resident) published on 22 March 2018 Submitted via Postal Card • Report

Overall Experience

The staff in Evergreen Care Home are professional and treat the residents with compassion and dignity.
Nothing seems to be too much trouble for them.
I feel that my mother has been well treated/looked after during her time at Evergreen. I feel the staff take a lot of pressure off the family especially

when she has been ill.

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Review from Janet F (Daughter of Resident) published on 17 October 2017 Submitted via Postal Card • Report

Overall Experience

My father has been in Evergreen Court Residential Care Home for three and a half years. The staff are always welcoming and the home has a happy atmosphere. Because of its smaller capacity, the staff know the residents well and so can cater for their individual needs.
They are also very communicative

about my father's situation and involve us in decisions and concerns about his welfare.

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Review from Patricia B (Daughter of Resident) published on 16 October 2017 Submitted via Postal Card • Report

Overall Experience

I visit my mother several times a week at the care home. As a family, we are delighted with the care mum receives and since she has moved in here has improved leaps and bounds. The care she gets from the staff is excellent, we feel she is well looked after in every aspect: health, meals, neat and tidy

room, her cleanliness etc. I have witnessed Mam joining in various activities including bingo, cheeseboard, colouring in, quiz, sing songs, darts, dominoes and much more. Only a small care home but cannot fault it in every way.

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Review from Mark W (Son of Resident) published on 5 April 2017 Submitted via Website • Report

Overall Experience

The Evergreen Court Residential Care Home in my opinion, is a fantastic place. The staff are so friendly and make us all welcome every time we visit to see my mum. They are so caring and cannot do enough to make sure my mum is well looked after. My mum has settled in well since moving in there in December.

The food is all home cooked and my mum likes it which is a bonus for us. I like the homely feeling that it has and with only 17 rooms it has a nice family atmosphere to it. I feel so much better that my mum is getting the care she requires in her time of need and would highly recommend this place to anyone. Once again the staff are fantastic.

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Review from Samantha M (Friend of Resident) published on 15 March 2017 Submitted via Postal Card • Report

Overall Experience

Evergreen Court is a very good care home.
Small but very friendly staff are fantastic nothing is a problem.
I have found larger care homes very impersonal no integration with Evergreen is very friendly and comfortable, homely, warm and safe. This is what we want for our elderly relatives. The staff

interact with residents constantly making sure they are extremely well looked after. I cannot find a fault with Evergreen Court.

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Review from Anthony D (Brother of Resident) published on 22 February 2017 Submitted via Postal Card • Report

Overall Experience

The house appears to fulfil the requirements expected of us.

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Review from Stacey M (Granddaughter of Resident) published on 15 February 2017 Submitted via Postal Card • Report

Overall Experience

My grandmother has lived at Evergreen for six years and the care received has made our family feel at ease from the start, knowing she was in a safe and happy care home with the lovely staff. The staff have a great rapport with both residents and family members and many carers are always willing to

help and go beyond their duties when needed. We particularly like that the home has only 17 residents, this helps the feeling of a 'homely' and family friendly environment. However, we are disappointed that recently a few of the highly valued/original members of staff have left.

Reply from Sanjai Ahitan, Director at Evergreen Court Residential Care Home

Hi Stacey, firstly may I thank you for your kind testimonial. It is always sad to lose good staff from an organisation, however, rest assured that those staff now with the company are working to the…read more

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Review from Ian T (Son of Resident) published on 14 February 2017 Submitted via Postal Card • Report

Overall Experience

I am happy with Evergreen Court Care Home. It is clean and tidy. The staff are all excellent and get on with the residents and their family. The residents are all fed well and looked after. I would recommend this care home.