1 Balham New Road, London SW12 9PH
Bhakti Shyama Care Centre specialises in both nursing and dementia care, with an approach that is dedicated to the spiritual needs of Gujarati residents.
For residents who wish to maintain a versatile daily lifestyle the home is ideal, being located close to community life and amenities, while itself having a tranquil and relaxing atmosphere. Meals cater for the diets of vegetarians and vegans.
The only care centre of its kind in the country, carers are proud of the respect they have built up amongst residents and their loved ones.
Group: Abbey Total Care Group Ltd
Person in charge: Anita Dusoruth (Manager)
Local Authority / Social Services: London Borough of Wandsworth Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Speech Impairment
Admission Information: Ages 65+.
Single Rooms: 22
Rooms with ensuite WC: 15
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Bhakti Shyama Care Centre: click here
Bhakti Shyama Care Centre has a Review Score of 8 (7.977)
The Review Score of 8 (maximum of 10) for Bhakti Shyama Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Bhakti Shyama Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Bhakti Shyama Care Centre is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.227 Points relating to the number of positive Reviews for Bhakti Shyama Care Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.4 Target = 0.227
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by B P (Grandson of Resident) on Monday 5 June 2017. Relates to May 2017.
My Grandmother moved into Bhakti in the spring of 2016.
Bhakti provided an exceptional level of care. All the carers were very professional, caring and carried out their duties with a smile.
My Grandmother often commented positively on all aspects of her care and was particularly happy with the meals provided. From September 2016 my Gran's health started to deteriorate due to age and Bhakti continued to maintain their high care standards and support us as a family by assisting us with hospital appointments.
I would like to thank the entire Team and Management at Bhakti.
Keep up the good work!
How likely would you be to recommend Bhakti Shyama Care Centre? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Bhakti Shyama Care Centre
There are currently no Care Home Idol entrants who have performed at Bhakti Shyama Care Centre