St Georges Nursing Home

Very welcoming, staffing excellent, very clean and activities are fabulous, can't think of a better home for my mum. From the first meeting to Mum moving in was excellent, everyone was very helpful, kind and caring.

Mum loves the food, which is excellent.

From the first time that I met with the liaison manager, I felt at ease; he responded to my questions about the home and the vacancy situations for my mother with great knowledge and confidence. I was shown around the home at St Georges and shown a few rooms that were empty at the time, he mentioned the activities that residents are encouraged to do, and then I was introduced to the chef, whom I found to have a great understanding of the nutrition that older and disabled persons require to help with their health. The chef will cook anything that a resident fancies - nothing was too much trouble. The staff are very nice and polite; they even offer a cup of tea when you are visiting even though they have a lot of work to do - I find that very considerate. The whole atmosphere around the place feels calm, friendly and extremely well-organised. I am very grateful to all concerned for placing my mother at St Georges time has been very difficult over the past 18 months for her.

Very welcoming when my friend, unfortunately, had to go into a care home. We viewed a few different homes, and this one by far seemed very up-to-date and clean, and the staff were more than happy to help in any way they could.

I can't praise St George's Nursing Home highly enough. The staff are doing an amazing job. They are genuinely friendly towards both residents and visitors. We have visited Aunt three times, and each time we have been welcomed. Aunt seems really happy and tells us how well she is being treated and how good the food is etc. It's always worrying when a relative needs care on a continuing basis - will the care be good? Will my relative be happy? Just a couple of questions that go through your mind. I needn't have worried.

She has been involved in activities every day and has enjoyed every minute!

The staff are always friendly and welcoming. They always seem to be in the right place at the right time when residents need help. The home is laid out in a welcoming way, with kitchens and dining rooms on both floors ready to accept residents and visitors at any time of day for tea and for coffee or help. They are also happy for you to make tea for yourself and for your resident if you so wish. Nothing is too much trouble for them. They are all kind and very helpful. There is even sun cream in a cupboard near the entrance to the garden, so your loved one doesn't get sunburn. A home of his standards.

My friend was transferred to St Georges on end-of-life care from the hospital. She was extreme;y poorly and later (only a few days after) passed away. I was able to visit her and be with her in her hour of need and was welcomed by all. Nothing was too much trouble for her last comforts, even though she was never fully conscious. Thank you - I felt fully confident in her care and the kindness shown by all the staff I met.

Very good caring/nursing teams. Management lacks communication skills to all staff.

My mother has only been in your care for 2-weeks. We, as a family, have noticed a vast improvement in her welfare and health, even in this short time. Her smile is back, and she really appreciates the care all your staff give her. On our visits, we too have noticed how helpful and friendly all the staff are at all times. Thank you!

Staff always pleasant and approachable. Any questions, always answered honestly. Mum spoken to very kindly and considerably.

Several drinking mugs badly tea-stained, evening meal, repetition, exactly the same every day. I can't answer the last question, value for money, as someone else in the family paid.

It is comforting to see Mum as happy as she can be in this light, airy modern setting.

Care is generally very good, and staff are friendly and helpful. The home is very clean, and food is generally good, but there is a lack of social stimulation and activities for those who are able to take part. During Covid restrictions, the home made visiting as easy and as possible as they were able to, and if a resident needed to isolate, one essential visitor was allowed.

I would definitely book myself in here if I were older.

Thank you so much for helping me deal with a very difficult time.

From the outset, my husband was cared for in the most professional, caring and efficient way. All staff were kind, respectful, but friendly both to my husband and myself. Despite Covid restriction, visits were well managed, and staff were sympathetic and helped make them meaningful, allowing time to discuss his needs and condition to ensure they met his needs as efficiently as possible at all times. I should add, the funeral director handling his funeral commented that this home is one of three of the best.

I have always thought my wife is treated well by everyone. Her dementia means that St Georges is her home environment; all else means nothing anymore. Well done, St Georges!

Carers and nurses were excellent. They have a person-centred approach and wanted to get to know our mother as an individual. Rooms were very pleasant, although they got very warm in hot weather. Only negative was that it was often difficult to get in touch by phone - calls were unanswered, not enough portable phones, not enough plug points in the room.

My husband has been at St Georges since March 2020; he went in a few days before lockdown, so I didn't know a lot about the care home because it was only supposed to be for respite. Once lockdown started and he couldn't come home, he got steadily worse and now can't do anything for himself. The staff are wonderful with him, can't praise them enough. The home is lovely and well kept. I don't know about the food or activities.