St Georges Nursing Home

1 Court Close, Pastures Avenue, St Georges, Weston-super-Mare BS22 7AA
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9.8 54 Reviews
  • St Georges Nursing Home, Weston-super-Mare
Welcome to St Georges Nursing Home where the team offers a unique household model of care. At St Georges, you will find luxurious lounges and dining areas, attractive bedrooms all with en-suite shower rooms as well as a hairdressing salon and its own café.

Residents live in households with domestic kitchens and sitting rooms, where families feel really at home, and everyone sits around the kitchen table. It's the opposite of living with lots of people you don't know! Residents live with people who become friends and are cared for by staff who are recruited and appointed to each specific household. As a result, residents and teams form supportive relationships, and each household works to its own rhythm. The home also has an Activities Coordinator who works with the residents to ensure a varied programme of events and activities as well as enabling residents to continue with their hobbies.

Each resident's room has its own en-suite wet room and residents are encouraged to personalise the room to their tastes. The team's vision is for St Georges Nursing Home to become each resident's home away from home. Every resident and every wonderful staff member make this vision a reality.

The home is conveniently located in St Georges with quick and easy access to the M5 and the town of Weston-Super-Mare. Please visit the home and see how the household model works, the team looks forward to welcoming you for a drink and a chat.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1475

Care home fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need.

These prices are only a guideline, please contact St Georges Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Simon Potter (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visitors welcome any time at St Georges.

Parking

  • Private car park available.

9.8

St Georges Nursing Home has a Review Score of 9.8 (9.840) out of 10, based on 20 reviews in the last 2 years.
Over all time St Georges Nursing Home has 54 reviews.

Overall Experience
  • 44
  • 9
  • 1
  • 0
  • 0
Date Published
  • 54
  • 6
  • 8
  • 20
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Reviewer Connection to St Georges Nursing Home
  • 26
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 54, showing 41-54
Review from Terry S (Son of Resident) published on 26 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has only been in your care for 2-weeks. We, as a family, have noticed a vast improvement in her welfare and health, even in this short time. Her smile is back, and she really appreciates the care all your staff give her. On our visits, we too have noticed how helpful and friendly all the staff
are at all times. Thank you!
Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for taking the time to provide your review. We are thrilled that you can see an improvement in your Mother's health and wellbeing already. I am not sure whether that's because the team is so welcoming and loving or the chef's excellent food! Or perhaps it's both! The staff will be delighted to read your comments, it means a great deal to us all. Thank you very much, Helen

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Review from D E (Daughter of Resident) published on 8 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always pleasant and approachable. Any questions, always answered honestly. Mum spoken to very kindly and considerably.
Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for taking the time to provide us with your review. I am pleased you've found our colleagues so approachable and pleasant. The St Georges team really does care about each of the residents. I think that's why the home really does feel like home. I love hearing the laughter and chatter in the households! Thanks so much; my best wishes to you and your family.

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Review from E T (Sister of Resident) published on 31 January 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Several drinking mugs badly tea-stained, evening meal, repetition, exactly the same every day. I can't answer the last question, value for money, as someone else in the family paid.
Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for taking the time to provide a response. I do apologise that the service experience wasn't as good as we all expect it to be. I will make sure we review these service elements immediately. Thank you for bringing them to our attention. I note however the positive response given regarding our team - thank you. My very best wishes to your family.

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Review from Michael T (Son-in-law of Resident) published on 10 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A warm and welcoming nursing home with helpful staff who show much dedication to residents as well as being accommodating to visitors.
It is comforting to see Mum as happy as she can be in this light, airy modern setting.
Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for your review. I am so pleased you're enjoying our warm welcomes Our team is always keen to welcome visitors, families, as well as residents and that, truly makes it a home away from home for the residents. Your kind words are greatly appreciated; thank you,

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Review from Lesley D (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is generally very good, and staff are friendly and helpful. The home is very clean, and food is generally good, but there is a lack of social stimulation and activities for those who are able to take part. During Covid restrictions, the home made visiting as easy and as possible as they were able
to, and if a resident needed to isolate, one essential visitor was allowed.
Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for your review. I appreciate the positive feedback on the cleanliness, food and visiting services. I also appreciate your view regarding social activities. We have two great Activities Leaders who do marvellous work with the residents, but we will look to see how we can add to the stimulations and engagements for the residents. Thanks for letting us know you felt we can do more. My very best wishes to you and your family.

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Review from Tim S (Son-in-law of Resident) published on 5 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I commend the care staff for their kindness and consideration towards the residents. They are cheerful, and at the same time, professional. The food is excellent, and the activities are entertaining.
I would definitely book myself in here if I were older.
Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for your kind words. I agree with your assessment, our colleagues are always very kind, cheerful and professional. They are what makes St Georges such a homely place to be. Best regards.

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Review from Jane S (Daughter of Resident) published on 22 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise or find words which describe how wonderful the staff and home are in everything. Care of my mum, care of me, dealing with the sad situation. The staff are caring, the ambience of happiness is wonderful as they work together as a team. The food produced was amazing. The laundry service
is superb, as is the cleanliness; it really is a wonderful home, and I feel so fortunate that my mum's last days will be here surrounded by love and attention.
I didn't choose here as Mum was discharged from hospital to here.
I would recommend it to anyone.
If a resident is able to take part, there is plenty for them to do.
Each person is treated with respect, and nothing is ever too much trouble
When I feel low, there is always a kind ear to listen to.
Thank you so much for helping me deal with a very difficult time.
Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for your comprehensive review of our service in St Georges Nursing Home. As much as I am delighted to read your comments about the food and laundry, I am even more pleased to hear your comments about respect and support. I like that within St Georges, the residents and staff do look after each other a great deal. Plus there's always laughter somewhere. Thank you for taking the time to review the service. With my very best wishes for your family.

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Review from Charmain T (Wife of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the outset, my husband was cared for in the most professional, caring and efficient way. All staff were kind, respectful, but friendly both to my husband and myself. Despite Covid restriction, visits were well managed, and staff were sympathetic and helped make them meaningful, allowing time to
discuss his needs and condition to ensure they met his needs as efficiently as possible at all times. I should add, the funeral director handling his funeral commented that this home is one of three of the best.
Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, I am very sorry for your loss. It is particularly kind of you to provide your feedback to us in this time of grief, thank you. I am glad you found my colleagues kind and respectful. They are a warm, happy team in St Georges, they do all care about residents and their relatives, it's why the home feels like a family home. If we may be of assistance to you in this time of grief, please reach out to Julie and the team at St Georges. With my warmest wishes, thank you.

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Review from David B (Husband of Resident) published on 18 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always thought my wife is treated well by everyone. Her dementia means that St Georges is her home environment; all else means nothing anymore. Well done, St Georges!
Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for your review. I really like the way our colleagues in St Georges treat each resident as an individual, get to know them properly and then enjoy their company. I think the fact the teams are allocated to specific households really helps to raise the sense of comfortable familiarity. Your wife has a lovely kind nature, notwithstanding her diagnosis. It's a great compliment to us that St Georges is home, thank you.

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Review from Chris H (Son of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers and nurses were excellent. They have a person-centred approach and wanted to get to know our mother as an individual. Rooms were very pleasant, although they got very warm in hot weather. Only negative was that it was often difficult to get in touch by phone - calls were unanswered, not enough
portable phones, not enough plug points in the room.
Reply from Helen Jones, CEO at St Georges Nursing Home

Thank you for your review. We are currently reviewing the phone system, so your feedback is particularly timely, thanks, and apologies for the difficulties you experienced. I am very glad our person-centred approach was evident to you. It's the most important and rewarding element of our work. My best wishes to you and your family, thank you.

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Review from Frances H (Wife of Resident) published on 29 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at St Georges since March 2020; he went in a few days before lockdown, so I didn't know a lot about the care home because it was only supposed to be for respite. Once lockdown started and he couldn't come home, he got steadily worse and now can't do anything for himself. The staff
are wonderful with him, can't praise them enough. The home is lovely and well kept. I don't know about the food or activities.
Reply from Helen Jones, CEO at St Georges Nursing Home

Thank you for your review. It must have been extremely difficult for both you and your husband to be separated at the start of the lockdown and since. One of the things we talk about a lot in St Georges is how important all the residents' families are for everyone's well being. Our home feels so loving, not only because of our lovely, committed and capable staff but also because of the engagement and kindness shown by 'our' families. St Georges has a very supportive community of residents, families, friends and teammates. Thank you for your comments; our colleagues will be very grateful. Best wishes.

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Review from Tim W (Son of Resident) published on 4 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is at the home for three weeks respite care following a fall at her home and three days in hospital. She has vascular dementia. In less than two weeks, she has gained three lbs. She had a problem with hydration which likely caused her to fall but since being at the home her colour has returned and
she is drinking fluids well. Her ability to communicate is very limited but I have noticed that she is using a few more words.
She seems to enjoy knowing there are people about and listening to their interactions. I think the fact that staff are there during the night makes her feel safer.
It is very likely that Mum will stay at the home. She is very well looked after and we, as a family, feel happier knowing she is safe and being well looked after.
I cannot speak highly enough of the staff who are always so warm and friendly not only to the residents but also us, the visitors.
Food is of a very high standard and seems to be almost constantly available
Reply from Helen Jones, CEO at St Georges Nursing Home

Thank you very much for your review.
We really appreciate our great team. They are, as you say, very warm and friendly. I think that is one of the reasons St George's is such a happy relaxed place. We welcome families and friends at any time.
Best wishes and thanks.

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Review from K S (Wife of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We both love St George's nursing home, the staff not only make the resident's feel at home but also family and visitors, you are made to feel welcome every visit. The staff are amazing, always helpful and have a smile on their face, nothing is too much trouble. Any concerns are dealt with appropriately
and respectfully. The residents are treated with dignity and respect. I would not want my husband to be anywhere else.
Reply from Helen Jones, CEO at St Georges Nursing Home

Thank you for your wonderful review. We are very proud of our team. Everyone, including residents and families, contributes to the warm welcoming environment. It’s very kind of you to take the time to provide your review, it’s appreciated.

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Review from A W (Wife of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the carers are good, some can be rather abrupt.
Response times are not that good when needing assistance and personal care given by some staff is not that great.
It is a very well thought out building.
It's a shame there are no activities at the weekends.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for St Georges Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for St Georges Nursing Home is calculated as follows: ( (194 Excellents x 5) + (37 Goods x 4) ) ÷ 231 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Georges Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (8)

Simon

Simon Potter

Job Title: Manager Joined: 2024

Simon brings a lifetime of experience to his role as Registered Manager of St Georges. His interest in social care started at a young age when a good friend’s sister had complex disabilities; seeing the challenges faced by the family it sparked what would become a passion to work in the sector. Starting on the YTS scheme and over 30 years later Simon has worked with learning disabilities, those living with mental health conditions and for the past few years in residential and nursing homes. Progressing quickly to a management position means Simon not only has experience in care but also in managing a number of settings.


Simon feels strongly that life doesn’t stop just because the time has come to move into long-term care, in fact, it is very much the start of a new chapter. Simon is committed to ensuring residents are valued and respected with open lines of communication with all those associated with St Georges.


As a local living nearby Simon is keen to get involved with the community around the home. Outside of work Simon enjoys eating out and walking his cockapoo, Bayley.

Emily

Emily

Job Title: Clinical Manager Joined: 2025

Having qualified as a nurse in Romania, Emily moved to England in 2012 and worked in a nursing home as a senior care assistant until receiving her PIN number. This led to Emily quickly progressing her career and gaining invaluable experience working with older people. Emily progressed to Deputy Manager further adding to her clinical knowledge and leadership skills.


As Clinical Manager at St Georges Emily is looking forwarding to working with Simon again who she had worked with at a previous home. Together they are committed to continually enhancing the lives of the residents and developing the team at St Georges.


Emily has a 5 year old son and loves spending time with family. Emily and her husband enjoy an active lifestyle which includes regularly going to the gym.

Zoe

Zoe

Job Title: Head of Wellness/Lead Activities Coordinator

Zoe moved into the care sector after many years working as a dental nurse. Driven by a desire to spread happiness and make people smile, her role as Head of Wellness and Lead Activities Co-ordinator for Allegra Care is immensely rewarding as it gives her a unique opportunity to enrich residents’ lives.


As well as informing her working methods, Zoe’s creative and musical interests occupy much of her leisure time. She also enjoys time with her family and long walks in the countryside with their dog.

Claire

Claire

Job Title: Home Administrator Joined: 2025

Home Administrator Claire moved into the care sector as an administrator after a career as a PA for 20 years and then a Paralegal for 12 years. The role is a very varied one that encompasses Claire's experience and knowledge to ensure the smooth running of the home. Claire also enjoys meeting the residents and their families and is here to support the transition of moving into the home.


Claire loves living close to the sea and makes the most of her time off spending time with her family and travelling.

Debbie

Debbie

Job Title: Receptionist Joined: 2017

St Georges’ first point of contact for many, Debbie is most likely the voice you will hear when you phone and the friendly face you will first see when you visit. In her role as Receptionist, Debbie enjoys getting to know all residents, and their families and visiting healthcare professionals.


All visits are booked via Debbie and she will always make sure that anything dropped in for residents is promptly and safely delivered. St Georges’s reception is a busy place but, with Debbie’s calm and proficient organisational skills, everything runs smoothly.

Richard

Richard

Job Title: Chef Team Leader Joined: 2019

Starting his career in rosette restaurants and hotels across the West Country, Richard went on to become a college lecturer in cookery and catering, a position in which he worked with people with complex needs.


Building on this experience, he then ran activities provisions for two autism centres operated by the National Autistic Society, roles which involved extensive cooking and nutrition demonstrations.


Working as Chef Team Leader at St Georges, Richard devises and cooks a variety of nutritious and appetising menus to meet all residents’ dietary needs. This resident-led approach is enhanced by informal feedback and resident meetings, as well as input from staff. Flexibility and adaptability are key to ensuring the provision of alternative options for residents.


Championing fresh, local produce, Richard and his team work closely with local suppliers to source the best quality, traceable ingredients. Enabled by St Georges’ household operational model, with individual kitchens shared by small household groups, Richard also organises and delivers live cooking demonstrations.

Paul

Paul Thomas

Job Title: Regional Manager - Western Region Joined: 2025

Paul has joined Allegra Care with 27 years’ experience in the health and social care sector, including working in senior leadership roles for the last 18 years, covering operations, business management and quality assurance. Paul has a real passion for person-centred care and how that is delivered at the highest level.


Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, which has no value.


Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.

Catherine

Catherine Crawshaw

Job Title: Regional Resident Liaison Manager – Western Region Joined: 2024

Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.


Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.


Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.


Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!

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