371a Upton Lane, Forest Gate, London E7 9PT
Blossom House is a modern purpose built residential and supported living home with seven bedrooms, including one double, which caters for young adults with learning difficulties, special needs and physical disabilities. Residents at the provision are supported and encouraged to make personal choices which affect their lives and are included in all group activities such as trips out and holidays away.
Blossom House believes in treating each young individual with dignity and respect, and offers a warm, safe, relaxing and stimulating environment, in which they are supported towards being healthy, staying safe, enjoying and achieving, making a positive contribution and achieving economic well-being.
Blossom House provides an environment that is suitably adapted to meet each young adult's individual personal needs and also encourages all young adults to experience a feeling of independence whilst receiving advice when required and support throughout.
Owner: SCASS Ltd
Person in charge: Alexis Perry (Director)
Local Authority / Social Services: London Borough of Newham Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 8 Service Users
Registered Care Categories*: Learning Disability • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Asperger Syndrome • Autism/ASD • Cerebral Palsy • Challenging Behaviour • Down Syndrome • Hearing Impairment & Deafness • Profound & Multiple Learning Disabilties • Speech Impairment • Visual Impairment
Admission Information: Referrals. Ages 18+.
Languages Spoken by Staff (other than English): Bengali; Bangla, Spanish; Castilian, Hindi, Turkish
Single Rooms: 6
Shared Rooms: 1
Rooms with ensuite WC: 0
Facilities & Services: Day Care • Respite Care • Independent Living Training • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents
Situated on the corner of Neville Road and Upton Lane in Forest Gate - opposite West Ham Park. The nearest tube stations are Upton Park and Plaistow.
Bus numbers to reach Blossom House are 238, 104 and 325
3.00 to 7.00 weekdays
Weekends - offsite only (any alternative visiting requests should be made to the Care Home Manager)
Parking is restricted in the near vicinity of the Care Home. There are limited parking spaces available at the Care Home on a first come first served basis.
Latest Care Quality Commission* Report on Blossom House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.8 (maximum of 10) for Blossom House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Blossom House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.8 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Blossom House is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.813 Points relating to the number of positive Reviews for Blossom House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.6 Target = 0.625 , then divided by 2 = 0.313
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Blossom House has a Review Score of 6.8 (6.813) from 2 Reviews
Review submitted from a Postal Card by Errol M (Friend of Resident) on Monday 10 April 2017. Relates to March 2017.
My special brother is always treated with kindness and shown respect and allowed to be himself. He has a full social calendar, his food is thoughtfully put together taking into consideration his special dietary needs. He has made many friends and Blossom House is more like a family home, not just a residential home.
How likely would you be to recommend Blossom House? Extremely Likely
Vicky Perry, Assistant Director at Blossom House responded to this review on 10 Apr 2017:
Hi Errol - thank you very much for taking the time out to complete a review on our care home. Your opinion matters to us and also helps to ensure that we maintain a high standard of services to ensure all our service users are Happy safe and treated with dignity and respect.
Review submitted from a Website Submission by Nicole (Volunteer) on Saturday 22 August 2015. Relates to April 2015.
I have been volunteering at Blossom House care home since April of this year... the staff are of high quality and respect every individual client that comes to blossom house. All the clients have a great bond with staff and others and enjoy doing dancing and singing and going to the park. I love this experience and glad I chose this place to get great experience. all staff works together ensuring clients get what they need.
How likely would you be to recommend Blossom House? Extremely Likely
Alexis Perry, Director at Blossom House responded to this review on 26 Aug 2015:
Thank You Nicole much appreciated I am so glad that you have enjoyed your time with us here. This is what I like to hear that we are all here for everyone and that we are providing an excellent service. Many Thanks.
Job Title: Director/Registered Manager
Alexis has spent the last thirty years working in the care sector from support assistant in a school for children with learning difficulties, special needs, to managing a local authority care facility, and eventually in 2006 opening her own not-for-profit organisation called SCASS Ltd. at Blossom House. Alexis is the Director, Registered Manager and Safeguarding Officer for SCASS Ltd. and has qualified in Level 5 Diploma in Health and Social Care and Children and Young People’s Services (Children and Young People’s Management) (England). Alexis was recommended by one of her 'Mums' for outstanding work to carry the Olympic Torch in 2012, which endorsed the years of dedication and hard work that she has put into helping vulnerable young people
There are currently no Care Home Idol entrants who have performed at Blossom House