Blossom House

371a Upton Lane, Forest Gate, London E7 9PT

Blossom House is a modern purpose built residential and supported living home with seven bedrooms, including one double, which caters for young adults with learning difficulties, special needs and physical disabilities. Residents at the provision are supported and encouraged to make personal choices which affect their lives and are included in all group activities such as trips out and holidays away.

Blossom House believes in treating each young individual with dignity and respect, and offers a warm, safe, relaxing and stimulating environment, in which they are supported towards being healthy, staying safe, enjoying and achieving, making a positive contribution and achieving economic well-being.

Blossom House provides an environment that is suitably adapted to meet each young adult's individual personal needs and also encourages all young adults to experience a feeling of independence whilst receiving advice when required and support throughout.

Owner: SCASS Ltd

Person in charge: Alexis Perry (Director)

Local Authority / Social Services: London Borough of Newham Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 8 Service Users

Registered Care Categories*: Learning Disability • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Asperger Syndrome • Autism/ASD • Cerebral Palsy • Challenging Behaviour • Down Syndrome • Hearing Impairment & Deafness • Profound & Multiple Learning Disabilties • Speech Impairment • Visual Impairment

Admission Information: Referrals. Ages 18+.

Languages Spoken by Staff (other than English): Bengali; Bangla, Spanish; Castilian, Hindi, Turkish

Single Rooms: 6

Shared Rooms: 1

Rooms with ensuite WC: 0

Facilities & Services: Day Care • Respite Care • Independent Living Training • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents

Directions:

Situated on the corner of Neville Road and Upton Lane in Forest Gate - opposite West Ham Park. The nearest tube stations are Upton Park and Plaistow.
Bus numbers to reach Blossom House are 238, 104 and 325

Visiting:

3.00 to 7.00 weekdays
Weekends - offsite only (any alternative visiting requests should be made to the Care Home Manager)

Parking:

Parking is restricted in the near vicinity of the Care Home. There are limited parking spaces available at the Care Home on a first come first served basis.

Latest Care Quality Commission* Report on Blossom House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.8 (maximum of 10) for Blossom House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Blossom House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.8 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Blossom House is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.813 Points relating to the number of positive Reviews for Blossom House is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.6 Target = 0.625 , then divided by 2 = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.8 Blossom House has a Review Score of 6.8 (6.813) from 2 Reviews


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Blossom House?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Blossom House

  • Friend of Resident/Service User
    1
  • Volunteer
    1

My special brother is always treated with kindness and shown respect and allowed to be himself. He has a full social calendar, his food is thoughtfully put together taking into consideration his special dietary needs. He has made many friends and Blossom House is more like a family home, not just a residential home.

How likely would you be to recommend Blossom House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Vicky Perry, Assistant Director at Blossom House responded to this review on 10 Apr 2017:

Hi Errol - thank you very much for taking the time out to complete a review on our care home. Your opinion matters to us and also helps to ensure that we maintain a high standard of services to ensure all our service users are Happy safe and treated with dignity and respect.

I have been volunteering at Blossom House care home since April of this year... the staff are of high quality and respect every individual client that comes to blossom house. All the clients have a great bond with staff and others and enjoy doing dancing and singing and going to the park. I love this experience and glad I chose this place to get great experience. all staff works together ensuring clients get what they need.

How likely would you be to recommend Blossom House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Alexis Perry, Director at Blossom House responded to this review on 26 Aug 2015:

Thank You Nicole much appreciated I am so glad that you have enjoyed your time with us here. This is what I like to hear that we are all here for everyone and that we are providing an excellent service. Many Thanks.

Submit a Review for Blossom House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2016

Top 20 Care Homes London 2016

Recipient: Blossom House

Date: Monday 15 Feb 2016

more details

March 2015

2015 National Care Awards Winner

Recipient: Blossom House

Date: Tuesday 17 Mar 2015

more details

February 2015

Top 20 Care Homes London 2015

Recipient: Blossom House

Date: Sunday 01 Feb 2015

more details

Job Vacancies

Staff Profiles

Alexis

Alexis Perry

Job Title: Director/Registered Manager

Joined: 2006

Description:

Alexis has spent the last thirty years working in the care sector from support assistant in a school for children with learning difficulties, special needs, to managing a local authority care facility, and eventually in 2006 opening her own not-for-profit organisation called SCASS Ltd. at Blossom House. Alexis is the Director, Registered Manager and Safeguarding Officer for SCASS Ltd. and has qualified in Level 5 Diploma in Health and Social Care and Children and Young People’s Services (Children and Young People’s Management) (England). Alexis was recommended by one of her 'Mums' for outstanding work to carry the Olympic Torch in 2012, which endorsed the years of dedication and hard work that she has put into helping vulnerable young people

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Blossom House