Woodville House

My husband resides at Woodville House after being in hospital for many weeks after a stroke paralysed him from the waist down. He is being helped to recover here. I visit him every day and am encouraged to do so. I am always met with a smiling face and a cup of tea and biscuits. My husband has exacting standards and has complex medical needs. He is treated with great respect, and the staff are very friendly and helpful. If I have any concerns, I can discuss those with the Home Manager, who is very helpful and caring for his every need. I am exceptionally pleased with his care in these trying times.

Staff were extremely helpful and friendly.

The staff team are very welcoming and caring. It was a very hot day when we visited and we were offered cold drinks whilst we waited for the lateral flow test results. Even our very well behaved dog was given a top-up of water. We very much appreciate the hard work and dedication the team have shown, especially during the very challenging times during this pandemic. Mum is very happy and that means everything.

If you need to go into a care home, then you can find no better than Woodville. The staff care for the residents in every way possible, not only cared for but loved. Everywhere is exceptionally clean, and the food is very good.

My mother has been in this care home for 8 years. Wonderful. No complaints at all. Staff are magic.

My father has been here for over 8 years and is very happy and contented.

Very pleased with the care my mother has received and is still receiving. All of the staff take professional pride in their work and ensure they understand the needs of each of their residents. They keep me informed on any issues affecting my mother and promptly respond to any queries I may have. There are daily activities for the residents, opportunities to relax in the garden (weather permitting) and wonderful home-cooked meals, including BBQs in the summer. I think Mother believes she is in a hotel, and I can't fault the service!

Woodville House care home staff are very caring and efficient in all they do. My mum is being cared for with the highest of standards. The staff are always professional and are always readily available if my mum needs them. The activities coordinator has always played an important role in stimulating and encouraging residents. The cook has always catered for any special needs and has always delivered healthy and appetising food.

My mother-in-law has been in the Woodville House for a considerable time now and has been looked after with dignity and respect. Of course, during this present pandemic, it has not been possible to visit her, apart from recently whereas, one member of the family can now visit but previously, all the family have visited her. We are always treated respectfully by all the staff members and given refreshments, also can all talk together in a pleasant atmosphere. During the year there is entertainment for the residents from outside sources where all are invited to take part in games and song, also open days where we can all meet up in a party atmosphere.