Abbeycliffe Care Home

Staff friendly, caring and helpful. Mother looks well looked after and attended to. Being unable to visit due to restrictions, I have not seen what the home is like inside. Phone updates are very helpful and all seems to be well.

Abbeycliffe stood out from all the care homes we visited in the area from the initial greeting to the wonderful ethos we felt as we toured the home. Initial meetings filled us up with reassurance and most importantly of all that mum mattered. Her arrival and transition were seamless and made her feel safe and welcome. Over the first few days, the staff spent quality time getting to know mum, gently settling her in. I was also given much-appreciated support.

It was a very big decision to put my aunt into a care home as she needed 24/7 care. I did a lot of research, and am so pleased with the choice we made. Abbeycliffe offers a safe, caring environment for my aunt. Which in turn makes our life easier knowing that she is in a place that caters to her needs with excellent staff and management who do a wonderful job.

Having made the devasting decision to put Mum in a care home, my brother and I arrived at Abbeycliffe unannounced. Having looked around several care homes, we immediately knew this was the one. The manager welcomed us with open arms, showed us around all areas and answered all our questions. There was a real, happy vibe about the place. Mum has now been there a month, she's eating again, her room and all communal areas are spotless. Mum hasn't been easy to care for, but the staff have been amazingly patient with her and her care has been exceptional. I would like to take this opportunity to thank every one of the staff from Abbeycliffe - you are angels.

Well done Abbeycliffe and keep up the great work.

Thank you Abbeycliffe.

Management, staff, kitchen, laundry staff always approachable, always helpful. Not enough activities but overall excellent home. Clean, presentable, communication.

12 months ago, my independent, beautiful 96-year young Mum was diagnosed with mixed dementia. I was filled with dread. What happens now? For Mum's safety, residential care became the only option. Abbeycliffe Care Home was suggested, I can honestly say our life-line. No matter how busy, many questions on dementia and Mum's care have always been answered and assurance given. The management and staff are truly committed to care for their residents. Due to the level of support, Mum has blossomed and is more like herself. Nothing is too much trouble for the staff and there is always someone there if needed. Mum has a new home where myself and family are welcome.

My husband has been a resident there for some time. He is very well cared for in every aspect of his life. All the care staff are excellent I go every day so if there was anything untoward or to complain about I would see this. The staff are like family and you do feel part of the Abbeycliffe family. His room is tastefully decorated with co-ordinating curtains and bed linen. He has a spacious on suite.

The staff paint the ladies nails every week if they require them to do so. There is Bingo every week with support from the staff. Occasional singers and outings.

There is an open door policy to speak to the Owner and the manager who will always sort out any query you may have.

There is always a daily menu from the excellent cook who will accommodate all diets and I have been invited to eat with my husband. And always a good cup of coffee awaits you from the cook.

A Hairdresser is available and there is a small salon.

Mum is settled and I don't know what I would have done without the staff at Abbeycliffe Care Home. Thank you.

But since she has moved into Abbeycliffe Care Home my mum has blossomed. I have got my mum back the mum I haven't seen for quite a few years!! She is now so happy and relaxed and her wicked sense of humour has reappeared. Mum and I can't praise the staff highly enough they are so kind and caring and the meals are lovely so much so that mum has regained her appetite and actually put on weight. Abbeycliffe is the best decision we ever made.

All her needs were met. The staff were extremely friendly and was made to feel very welcome. I would like to say also the last few days she was poorly before she died and the staff looked after her excellently and were very caring to her and ourselves. I would not hesitate to recommend Abbeycliffe Care Home.

Always willing to help and listen.

I feel blessed that I chose Abbeycliffe for her care.

My Mum has vascular dementia and has been part of the Abbeycliffe family since 2014 and quite frankly I cannot say enough good things about this wonderful care home. Abbeycliffe is the perfect example of how a care home should be run. Extremely professional and competent with the right balance of compassion, respect and heart and this applies to every single member of the Abbeycliffe team. My Mum is now receiving the most amazing end of life care for which I am beyond grateful.

Overall, it's a caring place for mum to be, the staff are very nice and do a great job. There are one or two staff members that on my observations are not as attentive to the residents, however, mum has been happy. Just little things like laundry mixed up or glasses going missing, but overall, it's been and is a lovely place for mum to be.

Our mother has only been here for a few weeks but already we are feeling part of a new family/community. The staff are very welcoming even though they are busy looking after residents. The residence is kept clean and tidy and is a pleasure to visit. Mum says the food is nice and loves the coffee. She also says the staff are very kind and patient and nothing is too much trouble for them even though they are always busy. A safe place for our mum to stay.

As a family, we are very happy to have found such a caring, friendly environment for Mum.

Very good standard of care - well done Abbeycliffe.

I have been very pleased with the treatment and much-improved quality of life that my Mother has received in her four years of residency at Abbeycliffe Care Home Radcliffe.

Not only has the necessary residency of my Mother been a godsend for her it has given me and all of her family true peace of mind and happiness instead of what I am confident would have been depression for all.