






Abbeycliffe is a family run business with over 40 years' experience in the caring profession. It is rated by the CQC as 'GOOD' (February 2023) and is registered for up to 40 residents.
Abbeycliffe has a team of fully trained staff to provide excellent standards of care to the elderly, 24 hours a day. They are on hand to ensure that the specific needs of each resident are met and...
Care Provided by Abbeycliffe Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We accept both socially funded residents and private residents.
If you are unsure on whether you could be socially funded, please do not hesitate to call Fiona our Senior Manager and she will be able to advise you.
The price(s) shown are provided by the care home. Contact Abbeycliffe Care Home for full pricing details and T&Cs.
Contact Abbeycliffe Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Abbeycliffe Ltd
- Private Owned
Person in charge
- Hayley Kempton (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (40)
Visiting
- Abbeycliffe welcome viewings at any time, however, it is recommended that you phone up the manager first to check when is best for her to show you around. When visiting a resident, Abbeycliffe kindly ask that you avoid meal times (breakfast 8.00 to 10.00, dinner 11.45 to 13.00 and tea 15.45 to 17.00). Thank you.
Parking
- There is a secure care park to the rear of the property and street parking to the front (where the main reception is).
Abbeycliffe Care Home Reviews (44)
Abbeycliffe Care Home has a Review Score of 9.3 (9.318) out of 10, based on 7 reviews in the last 2 years.
Over all time Abbeycliffe Care Home has 44 reviews.
Staff friendly, caring and helpful. Mother looks well looked after and attended to. Being unable to visit due to restrictions, I have not seen what the home is like inside. Phone updates are very helpful and all seems to be well.
Hi Christine, thank you very much for your excellent review. We are pleased to hear that you feel your mother is well looked after. She has settled in well and we look forward to your visits when government guidelines allow us to. Thanks again.
Abbeycliffe stood out from all the care homes we visited in the area from the initial greeting to the wonderful ethos we felt as we toured the home. Initial meetings filled us up with reassurance and most importantly of all that mum mattered. Her arrival and transition were seamless and made her feel safe and welcome. Over the first few days, the staff spent quality time getting to know mum, gently settling her in. I was also given much-appreciated support.
Thank you again for taking the time to write us a fantastic review.
It was a very big decision to put my aunt into a care home as she needed 24/7 care. I did a lot of research, and am so pleased with the choice we made. Abbeycliffe offers a safe, caring environment for my aunt. Which in turn makes our life easier knowing that she is in a place that caters to her needs with excellent staff and management who do a wonderful job.
Thank you very much for your wonderful comments and excellent review. Your aunt is a lovely lady and we believe she is well settled and enjoys her stay with us. We are pleased to hear that this puts you at ease and that you value the staff and management team that look after her. Thank you very much.
Having made the devasting decision to put Mum in a care home, my brother and I arrived at Abbeycliffe unannounced. Having looked around several care homes, we immediately knew this was the one. The manager welcomed us with open arms, showed us around all areas and answered all our questions. There was a real, happy vibe about the place. Mum has now been there a month, she's eating again, her room and all communal areas are spotless. Mum hasn't been easy to care for, but the staff have been amazingly patient with her and her care has been exceptional. I would like to take this opportunity to thank every one of the staff from Abbeycliffe - you are angels.
Thank you Helen for your wonderful review. We are so pleased to hear that you are happy with the service and care that you and your mother have received so far. Your mum has settled in very well and we know she will be very happy here. We will pass on your thanks to the staff by displaying this review on the notice board. Thanks again for taking the time to write us an excellent review.
Throughout her stay, she was looked after so well by amazing staff who always seemed as though they would go that extra mile to ensure the residents and their visitors enjoyed their stay.
The facilities matched the staff with cleanliness and the appropriate ambience always being maintained.
As a family, we would without hesitation recommend Abbeycliffe to anyone looking for a place for their loved ones in their time of need in confidence that they are being looked after in the way they would want
Well done Abbeycliffe and keep up the great work.
Mark, thank you ever so much for your kind words. We are delighted that we could meet your aunt's care needs and that you found Abbeycliffe to be the perfect place for her. Your aunt was a pleasure to look after and we will all miss her dearly. Our thoughts are with you and your family at this very...
I had to try and put myself in her shoes so to speak and decide where I thought she would feel safe, be well cared for and be happy in the remaining years of her life. Unfortunately during to fragility and rapidly deteriorating health my mother's residency at Abbeycliffe was short-lived. During the 6mths that she was there, she was very well cared for by the 'Abbeycliffe' family and was extremely happy, just what any daughter would wish for her mother.
Management are very approachable, staff very caring and friendly to all, nice rooms, good food, good laundry service. If looking for a Care Home in Radcliffe or the surrounding area look no further as Abbeycliffe ticks all boxes.
Thank you Abbeycliffe.
Thank you Norma for your kind words. We know how daunting it can be choosing a care home for a loved one but we are very pleased to hear that you were extremely happy with the care that your mum received here at Abbeycliffe. She was a lovely lady and we are missing her very much. You know our door...
Management, staff, kitchen, laundry staff always approachable, always helpful. Not enough activities but overall excellent home. Clean, presentable, communication.
Hi Christine, Thank you for your excellent review. We are delighted to hear you are happy with Abbeycliffe for your mum. I’m sure you’ll be pleased to hear that as of last week I am the new activities coordinator and so I will be ensuring more activities will be available for our residents and especially now that we’ve got our activities table in the main lounge. Thanks again, Sonia Woods
12 months ago, my independent, beautiful 96-year young Mum was diagnosed with mixed dementia. I was filled with dread. What happens now? For Mum's safety, residential care became the only option. Abbeycliffe Care Home was suggested, I can honestly say our life-line. No matter how busy, many questions on dementia and Mum's care have always been answered and assurance given. The management and staff are truly committed to care for their residents. Due to the level of support, Mum has blossomed and is more like herself. Nothing is too much trouble for the staff and there is always someone there if needed. Mum has a new home where myself and family are welcome.
My husband has been a resident there for some time. He is very well cared for in every aspect of his life. All the care staff are excellent I go every day so if there was anything untoward or to complain about I would see this. The staff are like family and you do feel part of the Abbeycliffe family. His room is tastefully decorated with co-ordinating curtains and bed linen. He has a spacious on suite.
The staff paint the ladies nails every week if they require them to do so. There is Bingo every week with support from the staff. Occasional singers and outings.
There is an open door policy to speak to the Owner and the manager who will always sort out any query you may have.
There is always a daily menu from the excellent cook who will accommodate all diets and I have been invited to eat with my husband. And always a good cup of coffee awaits you from the cook.
A Hairdresser is available and there is a small salon.
Mum is settled and I don't know what I would have done without the staff at Abbeycliffe Care Home. Thank you.
Thank you very much for your kind words. We are delighted to hear that your mum feels settled with us and we love having her as part of our Abbeycliffe family.
But since she has moved into Abbeycliffe Care Home my mum has blossomed. I have got my mum back the mum I haven't seen for quite a few years!! She is now so happy and relaxed and her wicked sense of humour has reappeared. Mum and I can't praise the staff highly enough they are so kind and caring and the meals are lovely so much so that mum has regained her appetite and actually put on weight. Abbeycliffe is the best decision we ever made.
Thank you ever so much Julie for your excellent review. We always do our best to meet everyone's individual needs and we are very pleased to hear that you are happy with the care that we provide for your mum. Thank you very much.
All her needs were met. The staff were extremely friendly and was made to feel very welcome. I would like to say also the last few days she was poorly before she died and the staff looked after her excellently and were very caring to her and ourselves. I would not hesitate to recommend Abbeycliffe Care Home.
We are very grateful for your excellent review Aileen. You mother was a pleasure to look after and we were very sad to see her go. All the best!
They always keep us updated, always take time to talk if we would or need to.
It was given us great peace of mind.
Always willing to help and listen.
Thank you very much for your lovely review, Margaret. It has been our pleasure looking after your dad.
I could not in anyway find fault in the way she was treated throughout her stay.
In particular, her end of life care was wonderful. She slipped away peacefully and trouble-free largely due to the constant attention from Abbeycliffe staff.
I feel blessed that I chose Abbeycliffe for her care.
Thank you very much for this excellent review. Feedback is greatly appreciated. It was a pleasure to look after your wife and we were sad to see her go.
My Mum has vascular dementia and has been part of the Abbeycliffe family since 2014 and quite frankly I cannot say enough good things about this wonderful care home. Abbeycliffe is the perfect example of how a care home should be run. Extremely professional and competent with the right balance of compassion, respect and heart and this applies to every single member of the Abbeycliffe team. My Mum is now receiving the most amazing end of life care for which I am beyond grateful.
Thank you very much for taking the time to write us this wonderful review. It has been our pleasure to care for your mother and we are thinking of you and your family during this difficult time.
Overall, it's a caring place for mum to be, the staff are very nice and do a great job. There are one or two staff members that on my observations are not as attentive to the residents, however, mum has been happy. Just little things like laundry mixed up or glasses going missing, but overall, it's been and is a lovely place for mum to be.
Our mother has only been here for a few weeks but already we are feeling part of a new family/community. The staff are very welcoming even though they are busy looking after residents. The residence is kept clean and tidy and is a pleasure to visit. Mum says the food is nice and loves the coffee. She also says the staff are very kind and patient and nothing is too much trouble for them even though they are always busy. A safe place for our mum to stay.
Hi Ingrid,
I am very pleased to hear that your mother is enjoying her stay with us, we do try very hard to promote a family atmosphere to make everyone feel at home.
I'll make sure we keep up the good work with the coffee too!
The nurses are very nice and can't do enough for her.
As a family, we are very happy to have found such a caring, friendly environment for Mum.
Hi Andrea,
Thank you very much for your kind words, it is very much appreciated. I am very happy that your Mum is enjoying her stay with us.
Very good standard of care - well done Abbeycliffe.
Hi Julie,
Thank you very much for your kind review, it is great to hear that you are happy with our services.
I have been very pleased with the treatment and much-improved quality of life that my Mother has received in her four years of residency at Abbeycliffe Care Home Radcliffe.
Not only has the necessary residency of my Mother been a godsend for her it has given me and all of her family true peace of mind and happiness instead of what I am confident would have been depression for all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbeycliffe Care Home.
There are no upcoming events for Abbeycliffe Care Home.
Awards / Recognitions (2)
- 13 Nov 2021Recipient: Abbeycliffe Care Home
- 24 Jul 2021Recipient: Abbeycliffe Care Home
Accreditations
There are no accreditations posted yet for Abbeycliffe Care Home.
Meet the Team (4)

Fiona has dedicated her career to the care profession and has over 15 years of experience. She started off her career working for Salford Royal Hospital and was soon promoted to the Ward Sister. When Fiona opened Abbeycliffe in 2013 as the Registered Manager, she used her experience to transform the home into a friendly, family-run Residential Care Home that has since gained an excellent reputation. When the home became fully established, she appointed Hayley as the Registered Manager and pursued her new role as the Senior Manager. Fiona's responsibilities include auditing, HR, recruitment and ensuring compliance with laws and legislation (policies and procedures), etc.

Hayley has dedicated her career to the care profession and has over 30 years of experience in the industry.
She came to Abbeycliffe as Deputy Manager in 2014 and was soon promoted to Registered Manager. Hayley has become a highly valued member of the company and has continued to achieve high standards for the home.
She is responsible for all aspects of the day-to-day operations within the home, including managing staff, promoting residents’ rights, ensuring the quality of service meets national care standards, and providing information, advice and support to residents, families and staff, etc.

Michelle is a highly qualified Deputy Manager with over 25 years in the industry. She is responsible for the smooth running of the home and is always happy to answer any questions you may have.

After achieving a bachelor's degree in Commercial Management, and working part-time as a Care Assistant, Sonia joined the family business in 2018. As the Business Manager, Sonia is responsible for managing company budgets, forecasts, home improvements, procurement, and dealing with all other business matters. Sonia is also our Activities Co-ordinator and is now responsible for all upcoming activities and events.
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