Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Abbeycliffe is a family run business with over 40 years' experience in the caring profession. It is rated by the CQC as 'GOOD' (February 2023) and is registered for up to 40 residents.
Abbeycliffe has a team of fully trained staff to provide excellent standards of care to the elderly, 24 hours a day. They are on hand to ensure that the specific needs of each resident are met and...
Abbeycliffe is a family run business with over 40 years' experience in the caring profession. It is rated by the CQC as 'GOOD' (February 2023) and is registered for up to 40 residents.
Abbeycliffe has a team of fully trained staff to provide excellent standards of care to the elderly, 24 hours a day. They are on hand to ensure that the specific needs of each resident are met and that they are always treated with respect, dignity and compassion. As part of the service, the team assists with daily living activities such as dressing, bathing, toileting, laundry, medication, activities and provide nutritional meals.
All bedrooms have an en-suite and are fitted with a nurse call system. Residents are free to relax within the communal areas of the home. This includes the elegantly furnished lounge, a private lodge, an on-site hair salon, a large dining room and a bright and airy conservatory overlooking the beautiful garden.
Abbeycliffe will continue to strive for excellence in care and ensure that they always provide uncompromising comfort and a sense of well-being for residents.
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Care Provided by Abbeycliffe Care Home
Dementia Care Types
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We accept both socially funded residents and private residents.
If you are unsure on whether you could be socially funded, please do not hesitate to call Fiona our Senior Manager and she will be able to advise you.
The price(s) shown are provided by the care home. Contact Abbeycliffe Care Home for full pricing details and T&Cs.
Contact Abbeycliffe Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Abbeycliffe Ltd
- Private Owned
Person in charge
- Hayley Kempton (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (40)
Visiting
- Abbeycliffe welcome viewings at any time, however, it is recommended that you phone up the manager first to check when is best for her to show you around. When visiting a resident, Abbeycliffe kindly ask that you avoid meal times (breakfast 8.00 to 10.00, dinner 11.45 to 13.00 and tea 15.45 to 17.00). Thank you.
Parking
- There is a secure care park to the rear of the property and street parking to the front (where the main reception is).
Abbeycliffe Care Home Reviews (44)
9.1
Abbeycliffe Care Home has a Review Score of 9.1 (9.119) out of 10, based on 6 reviews in the last 2 years.
Over all time Abbeycliffe Care Home has 44 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Abbeycliffe Care Home
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Review from K B (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card•
Overall Experience
I have nothing but praise for the staff. The management are brilliant, approachable and very caring. A lovely home, mum has settled very well and is looked after. Highly recommend to anyone. No concerns at present time.
I have nothing but praise for the staff. The management are brilliant, approachable and very caring. A lovely home, mum has settled very well and is looked after. Highly recommend to anyone. No concerns at present time.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Thank you for your lovely review.We're delighted to hear that your mum has settled in so well and that you're happy with the care she's receiving. It means a great deal to the whole team to know that both the staff and management are making a positive difference.
Thank you again for taking the...
Thank you for your lovely review.We're delighted to hear that your mum has settled in so well and that you're happy with the care she's receiving. It means a great deal to the whole team to know that both the staff and management are making a positive difference.
Thank you again for taking the time to share your feedback - we really appreciate it. Please don't hesitate to contact us if there's anything we can do to support you or your mum.
Review from Neil T (Son of Resident) published on 2 February 2026 Submitted via Postal Card•
Overall Experience
The care given at Abbeycliffe Care Home I find to be excellent. The home is always clean and bright. The management team are always on hand if you have an issue or just need to talk. I like the social media page they post on a regular basis, showing what activities the residents get involved in.
The care given at Abbeycliffe Care Home I find to be excellent. The home is always clean and bright. The management team are always on hand if you have an issue or just need to talk. I like the social media page they post on a regular basis, showing what activities the residents get involved in.
Review from Stella H (Sister of Resident) published on 9 July 2025 Submitted via Postal Card•
Overall Experience
My sister has been in Abbeycliffe for the past six months. I visit her twice a week. I have found the staff to be very friendly and welcoming and all the residents seem to be well looked after. The staff are always ready and willing to help and when we visit, there has always been a happy and...
My sister has been in Abbeycliffe for the past six months. I visit her twice a week. I have found the staff to be very friendly and welcoming and all the residents seem to be well looked after. The staff are always ready and willing to help and when we visit, there has always been a happy and friendly atmosphere and entertainment is regular which is very good for the residents who seem to really enjoy.
Everything is always lovely and clean. I feel it is a good place and for my sister to know she is being looked after.
↩Reply from Fiona Jackson, Director at Abbeycliffe Care Home
It is so very lovely to hear that you feel your sister is well looked after, she has settled well and has made lots of new friends. Thank you!
Review from Susan W (Daughter of Resident) published on 6 February 2025 Submitted via Postal Card•
Overall Experience
My mum and dad are both in Abbeycliffe Care Home. My dad has been in the home 3 years and Mum 2 years. They are both happy in Abbeycliffe they feel safe and well looked after. We always feel welcome when we visit as a family. If there is a problem we are told straight away. The home is always clean...
My mum and dad are both in Abbeycliffe Care Home. My dad has been in the home 3 years and Mum 2 years. They are both happy in Abbeycliffe they feel safe and well looked after. We always feel welcome when we visit as a family. If there is a problem we are told straight away. The home is always clean and tidy. The meals are always home-cooked and well-presented.
Review from Diana S (Friend of Resident) published on 6 February 2025 Submitted via Postal Card•
Overall Experience
I have visited my friend in Abbeycliffe Care Home three times now and I haven't seen her looking so well and happy for quite some time. She tells me she really likes life here and wants to stay. Also, she really enjoys the food and says the staff are very friendly and helpful which is also my...
I have visited my friend in Abbeycliffe Care Home three times now and I haven't seen her looking so well and happy for quite some time. She tells me she really likes life here and wants to stay. Also, she really enjoys the food and says the staff are very friendly and helpful which is also my experience of them. I have known my friend since we were at school and she has experienced many ups and downs in life and I am so pleased that she has come to a place where she can relax and enjoy life again. It is lovely to see her like this.
Review from Stephanie S (Daughter-in-law of Resident) published on 29 November 2024 Submitted via Website•
Overall Experience
Since my mother-in-law joined the Abbeycliffe family in mid-October 2024 we are absolutely delighted at how she has settled. She has a much better quality of life now and all the care and attention she needs.
The staff are wonderful. They provide excellent care and it's clear to see they really...
Since my mother-in-law joined the Abbeycliffe family in mid-October 2024 we are absolutely delighted at how she has settled. She has a much better quality of life now and all the care and attention she needs.
The staff are wonderful. They provide excellent care and it's clear to see they really do care about the residents.
The rooms, lounge, dining area etc are clean and very well kept.
The staff are wonderful. They provide excellent care and it's clear to see they really do care about the residents.
The rooms, lounge, dining area etc are clean and very well kept.
Entertainment and activities are provided regularly.
Review from Cindy C (Friend of Resident) published on 23 September 2024 Submitted via Website•
Overall Experience
My 89-year-old friend was admitted to Abbeycliffe on 2nd August 2024, I was told by social services and paramedics that she needed residential care as a matter of urgency as her Dementia was causing safeguarding issues. I had to choose somewhere very quickly for her, it wasn't hard because as soon...
My 89-year-old friend was admitted to Abbeycliffe on 2nd August 2024, I was told by social services and paramedics that she needed residential care as a matter of urgency as her Dementia was causing safeguarding issues. I had to choose somewhere very quickly for her, it wasn't hard because as soon as I stepped inside Abbeycliffe I felt the care. A beautiful happy atmosphere was very present, a lovely bright place full of smiling staff, all happy to answer questions. My dear friend has only me, and it is a great responsibility and worry to place someone in care however necessary it becomes, and I can honestly say the support from the management and staff, particularly comes to mind as being extremely kind and understanding not only with my friend but with me too. They are helping and encouraging her to settle in gently and kindly I visit very often with my dog as my friend loves her, and it is never the wrong time to visit Thank you Abbeycliffe.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
What a fantastic review, thank you so much! We are so pleased to hear that you feel your friend is well looked after, we know it can be such a daunting time for everyone involved. Your friend is well settled and enjoys your visits, thanks again!
Review from Alison L (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card•
Overall Experience
My mum was admitted on 10th June 2024. It is a very traumatic experience for families, but the manager and the staff have made it very easy for me. The chef has been very accommodating by checking on her food requirements because she has a fractured jaw.
Nothing has been too much trouble.
Nothing has been too much trouble.
We...
My mum was admitted on 10th June 2024. It is a very traumatic experience for families, but the manager and the staff have made it very easy for me. The chef has been very accommodating by checking on her food requirements because she has a fractured jaw.
Nothing has been too much trouble.
We visit on a regular basis, and the atmosphere is always comfortable.
Nothing has been too much trouble.
We visit on a regular basis, and the atmosphere is always comfortable.
The manager has a fantastic personality - perfectly suited for the role.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
What a wonderful review; thank you so much! It's always so lovely to hear such positive feedback, and we are so very pleased that you and your mum are enjoying your experience of Abbeycliffe so far. Thank you.
Review from Elizabeth H (Daughter of Resident) published on 26 March 2024 Submitted via Postal Card•
Overall Experience
My mum has been in Abbeycliffe for a month. The staff have been great in helping Mum settle into her new home. They have treated Mum with respect and care. Mum also enjoys the meals; she said they are good quality. I am very happy Mum has found a good home and she is safe.
My mum has been in Abbeycliffe for a month. The staff have been great in helping Mum settle into her new home. They have treated Mum with respect and care. Mum also enjoys the meals; she said they are good quality. I am very happy Mum has found a good home and she is safe.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Thank you for taking the time to review Abbeycliffe. We would agree that your mum has settled in well here and has made lots of friends. Thank you.
Review from Damian B (Son of Resident) published on 30 January 2024 Submitted via Postal Card•
Overall Experience
My mother became a resident of Abbeycliffe Care Home in August 2023. The staff helped her settle in and feel at home. I like the fact there is a resident welcomer to help new residents to settle in. I have been pleased with the cleanliness of the home and the catering services. Friendly staff and...
My mother became a resident of Abbeycliffe Care Home in August 2023. The staff helped her settle in and feel at home. I like the fact there is a resident welcomer to help new residents to settle in. I have been pleased with the cleanliness of the home and the catering services. Friendly staff and good care. Great hairdressing service and entertainment provided and a lovely outdoor area too. Very happy and recommend it!
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Thank you for your amazing review! Your mother has settled in well and is now very familiar with the home. We are pleased to hear that you are happy with the services she is receiving and that you have recommended us. Thanks again!
Review from Jean R (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card•
Overall Experience
I would like to say a big thank you to all of the staff for taking care of my mum. She is happy and content here. She really enjoys the food and is always saying what a lovely breakfast, dinner and tea she has. She looks forward to having her hair done every Wednesday morning, and it always looks...
I would like to say a big thank you to all of the staff for taking care of my mum. She is happy and content here. She really enjoys the food and is always saying what a lovely breakfast, dinner and tea she has. She looks forward to having her hair done every Wednesday morning, and it always looks nice. Staff always have a smile on their face and are very helpful. I am very satisfied with all her care. I would recommend this home to everyone. Very happy that Mum is happy.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Jean, thank you very much for your kind words. We are pleased to hear that you are happy with the care your mum receives here at Abbeycliffe. We believe that your mum is also very happy and content here, and she is always first in line to have her hair done on a Wednesday. Thanks again!
Review from A P (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card•
Overall Experience
Both my parents are residents and I am highly impressed with their care and treatment at Abbeycliffe. They are both very happy.
Both my parents are residents and I am highly impressed with their care and treatment at Abbeycliffe. They are both very happy.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Thank you for rating us five stars in all areas and for your fantastic review. We're pleased to hear that you and your parents are happy with Abbeycliffe. They appear to be content and have made many friends here. Thanks again.
Review from K J (Sister of Resident) published on 16 June 2023 Submitted via Postal Card•
Overall Experience
It is a very friendly home to visit we like it very much.
It is a very friendly home to visit we like it very much.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Thank you for your review. We enjoy your visits too!
Review from M L (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card•
Overall Experience
I visited my mum today at Abbeycliffe Care Home I left feeling very relieved and happy. I cared for my mum for over ten years prior to her admission. Life became very difficult I was caring for my preschool grandchildren as well as waiting for my daughter's open heart surgery. To know that Mum is...
I visited my mum today at Abbeycliffe Care Home I left feeling very relieved and happy. I cared for my mum for over ten years prior to her admission. Life became very difficult I was caring for my preschool grandchildren as well as waiting for my daughter's open heart surgery. To know that Mum is being so well looked after is wonderful she is full of praise for the staff and her own room with toilet which was important to her. I can get on with my life knowing she is so content and cared for. I cannot thank the staff enough.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Thank you for your wonderful review. We're pleased to hear you enjoyed your visit and you can rest knowing that your mum is well cared for. Your mum is very settled here and is her usual self when she puts on a bit of make-up before coming down for breakfast. We look forward to you visiting Abbeycliffe again soon. Thanks again!
Review from S G (Daughter of Resident) published on 26 July 2022 Submitted via Postal Card•
Overall Experience
The care home gave us a warm welcome when we enquired about Mum. She is settled, well cared for, safe and calm. This was not the case at her previous home. The interior is warm and inviting, and the garden area is fully accessible. The staff are caring, approachable and know the residents well....
The care home gave us a warm welcome when we enquired about Mum. She is settled, well cared for, safe and calm. This was not the case at her previous home. The interior is warm and inviting, and the garden area is fully accessible. The staff are caring, approachable and know the residents well. Activities are varied and cater for all. The bedrooms are a good size and nicely furnished.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Thank you for your wonderful review. We agree that your mum has settled in well and enjoying herself. She has a great relationship with the other residents and staff, and we think she will be very happy here for many years to come. Thank you for choosing Abbeycliffe.
Review from Terence W (Son of Resident) published on 15 July 2022 Submitted via Postal Card•
Overall Experience
Very good care team, always very helpful and professional, while also being in touch with humour. My can rest with peace of mind that mum is being cared for and with great respect. This care home caters for everything and is absolutely spotless and clean.
Very good care team, always very helpful and professional, while also being in touch with humour. My can rest with peace of mind that mum is being cared for and with great respect. This care home caters for everything and is absolutely spotless and clean.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Thank you very much for your truly wonderful review, Terence! It's lovely to hear that you have peace of mind now that your mum is with us. Your mum has a great sense of humor and we all have a great relationship with her. Thanks again.
Review from Lesley G (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card•
Overall Experience
My mum came into Abbeycliffe Care Home at the beginning of May as she was lonely and depressed at home and her dementia was making her confused and agitated. In just a few short weeks we have seen such a transformation. She is happy, engaging, and looking so much healthier. This is down to all the...
My mum came into Abbeycliffe Care Home at the beginning of May as she was lonely and depressed at home and her dementia was making her confused and agitated. In just a few short weeks we have seen such a transformation. She is happy, engaging, and looking so much healthier. This is down to all the staff at Abbeycliffe. What a wonderful home!
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Thank you very much for the fantastic review, Lesley. It's lovely to hear such kind words about our staff and that you feel your mum has settled well at Abbeycliffe. She has found comfort in sitting in the conservatory with her new friends and she is very happy here. Thank you for choosing us to look after your mum, it is a pleasure to have her as part of the Abbeycliffe family.
Review from Gillian A (Daughter-in-law of Resident) published on 29 June 2021 Submitted via Website•
Overall Experience
My mother-in-law has been a resident since the 23rd of April. The care she has had is amazing. Unfortunately for mum she’s been in and out of hospital so not been out of isolation yet, no fault of Abbeycliffe’s staff, mum has been looked after as if she was their own mum. Thanks so much.
My mother-in-law has been a resident since the 23rd of April. The care she has had is amazing. Unfortunately for mum she’s been in and out of hospital so not been out of isolation yet, no fault of Abbeycliffe’s staff, mum has been looked after as if she was their own mum. Thanks so much.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Gillian, thank you very much for your excellent review. It's great to hear that you are happy with the care your mum has received and despite of being in and out of isolation, she has certainly settled in well. We are confident that she will be very happy here and has already made lots of friends.
Review from Hazel P (Relative of Resident) published on 29 June 2021 Submitted via Postal Card•
Overall Experience
This care home provides quality care and treats residents and their families as family members and friends. This is a caring, respectful and safe environment and my first choice for my relative. Staff listen as well as talk and treat everyone with dignity patience and respect. They have facilitated...
This care home provides quality care and treats residents and their families as family members and friends. This is a caring, respectful and safe environment and my first choice for my relative. Staff listen as well as talk and treat everyone with dignity patience and respect. They have facilitated visits excellently.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Hazel, thank you very much for taking the time to fill out a review card and for your kind words. We are pleased to hear that you are happy with the service your relative is receiving and that you have a good relationship with the staff. We will always be at hand if you or your relative needs anything, thanks again.
Review from Sara S (Daughter of Resident) published on 19 February 2021 Submitted via Postal Card•
Overall Experience
Since my mum went into Abbeycliffe at the end of Nov 2020 we've not been able to go into the home but we've had a good insight into the home. Photos, feedback from a family member, viewings through windows and great feedback from managers/staff on all my mum's needs. My mum has really come on and...
Since my mum went into Abbeycliffe at the end of Nov 2020 we've not been able to go into the home but we've had a good insight into the home. Photos, feedback from a family member, viewings through windows and great feedback from managers/staff on all my mum's needs. My mum has really come on and made great connections.
↩Reply from Sonia Woods, Director and Business Manager at Abbeycliffe Care Home
Hi Sara, thank you very much for your excellent review. We are pleased to hear that you feel your mum has come on and made great connections. She has certainly settled in well and made lots of friends. Your mum enjoys all of our social activities and she appears to be very happy here. Thanks again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 February 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Abbeycliffe Care Home.
Upcoming Events
There are no upcoming events for Abbeycliffe Care Home.
Awards / Recognitions (2)
- 13 Nov 2021Recipient: Abbeycliffe Care Home
- 24 Jul 2021Recipient: Abbeycliffe Care Home
Accreditations
There are no accreditations posted yet for Abbeycliffe Care Home.
Meet the Team (4)
Fiona Job Title Senior Manager/DirectorJoined 2013
Fiona has dedicated her career to the care profession and has over 15 years of experience. She started off her career working for Salford Royal...
Fiona has dedicated her career to the care profession and has over 15 years of experience. She started off her career working for Salford Royal Hospital and was soon promoted to the Ward Sister. When Fiona opened Abbeycliffe in 2013 as the Registered Manager, she used her experience to transform the home into a friendly, family-run Residential Care Home that has since gained an excellent reputation. When the home became fully established, she appointed Hayley as the Registered Manager and pursued her new role as the Senior Manager. Fiona's responsibilities include auditing, HR, recruitment and ensuring compliance with laws and legislation (policies and procedures), etc.
Hayley Job Title Registered ManagerJoined 2015
Hayley has dedicated her career to the care profession and has over 30 years of experience in the industry.
She came to Abbeycliffe as Deputy...
Hayley has dedicated her career to the care profession and has over 30 years of experience in the industry.
She came to Abbeycliffe as Deputy Manager in 2014 and was soon promoted to Registered Manager. Hayley has become a highly valued member of the company and has continued to achieve high standards for the home.
She is responsible for all aspects of the day-to-day operations within the home, including managing staff, promoting residents’ rights, ensuring the quality of service meets national care standards, and providing information, advice and support to residents, families and staff, etc.
Michelle Job Title Deputy ManagerJoined 2015
Michelle is a highly qualified Deputy Manager with over 25 years in the industry. She is responsible for the smooth running of the home and is always happy to answer any questions you may have.
Sonia Job Title Business Manager/DirectorJoined 2018
After achieving a bachelor's degree in Commercial Management, and working part-time as a Care Assistant, Sonia joined the family business in 2018. As...
After achieving a bachelor's degree in Commercial Management, and working part-time as a Care Assistant, Sonia joined the family business in 2018. As the Business Manager, Sonia is responsible for managing company budgets, forecasts, home improvements, procurement, and dealing with all other business matters. Sonia is also our Activities Co-ordinator and is now responsible for all upcoming activities and events.
Frequently Asked Questions about Abbeycliffe Care Home
What types of Care is Abbeycliffe Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abbeycliffe Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Abbeycliffe Care Home?
Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abbeycliffe Care Home to the centre of Manchester?
6.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbeycliffe Care Home to verify any information. View our terms and conditions. Abbeycliffe Care Home has an Enhanced Service -what an Enhanced Service includes.