30 Oriel Road, Antrim BT41 4HP
Owner: Oriel House Ltd
Person in charge: Hazel Rice (Manager)
Local Authority / Social Services: Northern Health and Social Care Trust (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 8 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Admission Information: Ages 65+.
Single Rooms: 6
Shared Rooms: 1
Rooms with ensuite WC: 6
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access
Latest The Regulation and Quality Improvement Authority* Report on Oriel House: click here
* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
The Review Score of 5 (maximum of 10) for Oriel House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Oriel House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Oriel House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Oriel House is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 0 Reviews ÷ 1.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Oriel House has a Review Score of 5 (5.000) from 1 Reviews
Review submitted from a Website Submission by Sue R (Friend of Resident) on Sunday 25 October 2015. Relates to September 2015.
During my visits to this home to see a dear friend of mine, I have been made to feel at home, on all visits I was offered with my friend refreshments and snacks. The home is warm, friendly and feels relaxed. The new manager is very accommodating along with all the staff. There is a lovely smell of cooking on my visits. I was nearly tempted to join in with the reminiscence activity that was taking place in the dining area. I would like to thank all management and staff at Oriel House for their hospitality whilst my friend stayed with you.
How likely would you be to recommend Oriel House? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Oriel House