Alice Court Care Home

29 Bedfordwell Road, Eastbourne BN21 2BQ
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8.9 6 Reviews
  • Alice Court Care Home, Eastbourne
Alice Court Care Home in Eastbourne offers a welcoming home for people needing care.
Run by Avery care homes, Alice Court provides residential, respite, and dementia care.

Residents receive care from trained staff and are supported with social activities.
Tasty meals are prepared for residents that cater to their special dietary requirements.
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Care Provided by Alice Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1700

The fees for Respite shown include a £100 fee uplift.

These prices are only a guideline, please contact Alice Court Care Home to find out the exact price for your requirements.

Contact Alice Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alice Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michelle Love-Patel (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (68)

Alice Court Care Home Reviews (6)

8.9

Alice Court Care Home has a Review Score of 8.9 (8.882) out of 10, based on 6 reviews in the last 2 years.
Over all time Alice Court Care Home has 6 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Alice Court Care Home
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Total of 6, showing 1-6
Review from A M (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel so welcome as I visit my Mum. Mum is known, cared for and given so many opportunities to enrich her life....kurling, boccia, visiting performers, quizzes, themed events etc. It seems anything is possible...you just ask. The care team and management consistently go above and beyond. This is all
so important for when someone can be at their most vulnerable. The rooms and facilities are exceptional and every work member is valued.
Reply from Maz Lewis, Client Liaison Manager at Alice Court Care HomeWe appreciate such lovely feedback. Your Mother is a real treasure and so much fun to be with! Every day is a different day here at Alice Court, thank you so much for taking the time to write a review.
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Review from A B (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been made to feel very welcome right from the start of his stay, especially with the encouragement of him playing the piano!
Alice Court is a first-rate establishment that is finding its feet through the teething problems of a new home, but this is evident to see in the manager's leadership,
and little attention to detail, plus the staff's willingness to listen and treat Dad as a person, not a being - the result is that he wants to stay full time!
Reply from Maz Lewis, Client Liaison Manager at Alice Court Care HomeThank you so much for your wonderful feedback. As I reply to you, I can hear your father playing the piano in the background, the residents and staff really enjoy listening to your father, bringing life into our Bistro area!
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Review from Darren C (Son of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alice Court is the most amazing care home. Look and feel of a five star hotel. Every aspect of the home is perfect. The staff are so caring and attentive to my mums needs.
We are so pleased to have mum looked after so well at Alice Court. Ten out of ten for everything.
Reply from Maz Lewis, Client Liaison Manager at Alice Court Care HomeThank you so much for your lovely feedback. We are so pleased that your mother is happy with the care she is receiving from our dedicated staff. Alice Court offer five star service to match the feel and look of the home, still maintaining a warm and friendly surrounding for all of our relatives.
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Review from Dawn C (Daughter-in-law of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident for 2 weeks now. The staff are all truly caring & nothing is too much trouble, they treat mum & visitors like their own family.
The actual home is second to none, more like a 5* hotel with fantastic facilities & the price is surprisingly similar to most care homes
in the town.
No plastic covered armchairs in a row just lovely modern furniture.
They also go all out to entertain & keep the residents occupied, engaged & happy. They even have a cinema room & hair salon.
Well done all.
Reply from Maz Lewis, Client Liaison Manager at Alice Court Care HomeThank you so much for your lovely compliment! I will forward your feedback to the team.
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Review from Catherine V (Mother of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law lives here it is beautiful not only for her but for us visiting , so clean and very tastefully decorated more like a hotel than a care home , great facility's staff all friendly and helpful !l, the head chef Keiran greeted her when she first moved in and asked her what food she likes
ect , all the staff are amazing from the office to the house keepers 5 star !!
Reply from Maz Lewis, Client Liaison Manager at Alice Court Care HomeThank you so much for your wonderful review. Your comments will be forwarded to Alice Court staff, we pride ourselves in giving the best service to our residents.
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Review from P J (Son of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow wow wow. This sums it up! the facilities are second to none, the staff are amazing and the care cannot be faulted.


After a stay in hospital my Mum needed some TLC to get mobile again. She had till this time been very anti any sort of care home and very independent. We knew her concerns would

change once she saw Alice Court Care Home. I think we have a convert, everyone has been so welcoming, from the very first contact with her in the hospital, to the welcome as she walked through the door. It felt like home for her immediately.


She is smiling with every visit and loves the staff, they are getting her involved in the activities and she is making new friends with the other residents. She loves having the run of the place and there is so much choice where to spend ger time and who to talk to next. Her world had been shrinking and now it seems boundless again. I cannot recommend Alice Court Care Home enough.

Reply from Maz Lewis, Client Liaison Manager at Alice Court Care HomeThank you so much for your lovely feedback. We aim to continue to make your mother's stay a pleasurable one with many, many more happy memories that she has already brought with her.
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Current Review Score: 8.9 (8.882)

Overview of Review Score

The Review Score of 8.9 (8.882) out of 10 for Alice Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.903 for Alice Court Care Home is calculated as follows: ( (65 Excellents x 5) + (7 Goods x 4) ) ÷ 72 Ratings = 4.903
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.979 Points relating to the number of positive Reviews for Alice Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 6 Positive Reviews ÷ 14 = 0.429
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (5)

Michelle

Michelle Love-Patel

Job Title: General Manager Joined: 2025

Michelle is our General Manager at Alice Court. She is a Registered Nurse with over 9 years of experience working in the NHS. Michelle has spent her nursing career working in various health settings in both Nursing Homes and the community, where she found her passion for Health and Social Care.


Michelle holds a Level 6 in Leadership and Management and has been awarded a Chartered Manager Award with the Chartered Management Institute.


Growing up in Scotland, Michelle began her career as a home helper when she was 16. Since moving to Brighton in 2002, Michelle has steadily progressed her career into management roles due to her strong leadership skills, person-centred approach and her commitment to quality, compassionate care.

Annie

Annie Butt

Job Title: Deputy Manager Joined: 2026

Annie is our Deputy Manager at Alice Court.


She has worked in both Nursing Homes and Residential Care Homes for 11 years, supporting individuals with a wide range of needs.


Annie is passionate about delivering person-centred care and creating an environment where people feel safe, respected and truly at home.


As the Deputy Manager of Alice Court, she is committed to compassionate leadership, maintaining high standards of care, and supporting staff to feel confident and valued so they can provide the very best care for our residents.

Vicky

Vicky Hay

Job Title: Care Home Administrator Joined: 2025

Vicky is our Care Home Administrator at Alice Court. She has lived in Sussex all her life. She started her career in Hospitality, starting as a part-time receptionist and working her way up to Operations Manager for a large hotel chain.


In 2019, Vicky accepted a new role working in the healthcare sector as an Admin Manager and soon realised that her love of customer service was perfectly suited to supporting those in care, their families and the staff providing support.


Vicky prides herself on being friendly, approachable and always having a smile on her face. Nothing is ever too much trouble.

Sarah

Sarah Vernon

Job Title: Activities & Well-Being Coordinator Joined: 2025

Sarah is the Activities & Well-Being Coordinator at Alice Court. She has over 5 years of experience working within the care sector, providing residents with engaging and imaginative activities.


From outings to cultural days, Sarah is extremely passionate about the well-being of our residents and is looking forward to creating a warm and inviting community at Alice Court.

Kieran

Kieran Fifield

Job Title: Head Chef Joined: 2025

Kieran, our Head Chef at Alice Court. With over 20 years of experience in the kitchen environment, Kieran maintains very high standards, which are reflected in the work he produces.


Whether a 4-Star award-winning hotel, or a fast-paced Australasian style brunch spot, Kieran has always thrived to showcase local, seasonal produce.


Kieran strives to satisfy both the eyes and palate in equal measure and brings high-quality food to Alice Court Care Home.

Frequently Asked Questions about Alice Court Care Home

What types of Care is Alice Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alice Court Care Home have?

There are 68 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Alice Court Care Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alice Court Care Home to the centre of Eastbourne?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alice Court Care Home to verify any information. View our terms and conditions. Alice Court Care Home has an Enhanced Service - more info.