What types of Care is Amberley Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Amberley Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Amberley Care Home to the centre of Sale?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Amberley Care Home, 28 Delaunays Road, Sale, Greater Manchester M33 6RX

Review from J T (Daughter of Resident) published on 31 December 2025 Submitted via Postal Card • Report

Overall Experience

My mum is relatively new resident at Amberley and is still settling in, but the experience so far has been really good. Compared to her previous home, Amberley feels like a five star hotel. There is always a warm welcome from the caring reception staff, the finance manager and team members from every

area of the home.
The manager has consistently been positive, interested, and genuinely welcoming. Everything I've requested for my mum - whether dietary adjustments, toileting support or aspects of her palliative care - has been listened to and acted upon. The nurses are easy to communicate with, and any concerns are dealt with promptly. The carers are kind and always willing to help when asked we feel very supported and reassured mum is in good hands at Amberley.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you so much for taking the time to share such thoughtful feedback about your mums experience at Amberley. We are delighted to hear that she is settling in well and that you feel reassured and supported during this important time.
Your kind words about our reception team, manager, nurses, carers, and wider staff mean a great deal to us. We are especially pleased to hear that your requests regarding your mums care, comfort, and individual needs have been listened to and acted upon promptly. Providing compassionate, responsive, and person-centred care is at the heart of what we do.
Thank you for trusting us with your mums care. We will be sure to share your comments with the whole team, who will be very encouraged by your feedback. Please dont hesitate to reach out if there is ever anything more we can do to support you or your mum.

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Review from J J (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report

Overall Experience

I have been impressed with the speed that Amberley were able to take in my mum, then later my dad. They have both settled well. The staff are attentive, friendly and caring. They take pride in making sure both mum and dad look smart and are well-presented. I feel that they are in very safe hands. Their

rooms are well decorated and have everything they need - they are well-maintained. Requests I have made for things to be put in place have been actioned promptly.
I would be happy to recommend Amberley to others.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you so much for taking the time to share such thoughtful and positive feedback about your parents experience at Amberley.

We are delighted to hear that both your mum and dad have settled well and that you felt supported by how quickly we were able to welcome them into our care. Your kind words about our staff being attentive, friendly, and caring mean a great deal to us, as we take great pride in ensuring every resident feels safe, respected, and well-presented.

It is also wonderful to hear that you are pleased with the environment, the maintenance of their rooms, and how promptly your requests were addressed. Providing a comfortable, well-maintained home and responding quickly to families needs are very important to us.

Thank you again for your trust and for recommending Amberley to others. Your reassurance that your parents are in safe hands is truly appreciated and shared with the whole team.

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Review from M M (Son of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

Staff all very friendly and helpful. Admission process was straight forward and accommodating. The home is warm, well decorated and clean.
Mum seems happy and has quickly learned somewhat of a routine.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you so much for your kind feedback. Were delighted to hear that you found the admission process straightforward and that our team were friendly and helpful. We take great pride in maintaining a warm, welcoming, and clean environment for all our residents, so its wonderful to know this has been your experience.

Were especially pleased to hear that Mum is settling in well and has already begun to establish a routine. Supporting our residents to feel comfortable, safe, and at home is at the heart of everything we do.

If there is anything you or Mum need as she continues to settle, please dont hesitate to let us know. Were always here to support you both.

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Review from A J (Son of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

From the moment I arrive at the home, I am always greeted with genuine warmth. The management team are incredibly approachable, friendly and clearly dedicated to creating a positive atmosphere for both residents and visitors. The home itself feels cosy and beautifully maintained, with an almost hotel-like

comfort that helps put families at ease.
The standard of care my mother receives is fantastic. Staff are attentive, compassionate and always willing to go the extra mile to ensure she feels safe and supported. The meals provided are consistently well presented and look very appetising, which has been a real positive for her.
Overall, I'm extremely pleased with the care and environment offered, and I feel reassured knowing my mother is in such a welcoming and professional setting.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you so much for taking the time to share such a heartfelt review. We are truly delighted to hear that you feel welcomed from the moment you arrive and that our home provides a comfortable, reassuring environment for both residents and families.
Our management team and staff will be thrilled to know their dedication and kindness have made such a positive impact. Ensuring your mother feels safe, supported and well cared for is at the heart of everything we do, and its wonderful to hear that this is reflected in your experience. Were also glad that the meals and overall atmosphere have contributed to her comfort and wellbeing.

Your feedback means a great deal to us, and we are grateful for your trust. Please dont hesitate to reach out if there is ever anything more we can do for you or your mother.

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Review from K W (Daughter of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

Amberley Staff, from the manager, to the carers, maintenance, kitchen, laundry and reception have been exceptional. Everyone cares, have time, and nothing is too much trouble. Every question answered, and every concern addressed. The care my mother is receiving gives our family peace of mind that she

is being well looked after. Would highly recommend.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you so much for taking the time to share your kind feedback. We are thrilled to hear that you and your family feel supported and reassured by the care your mother is receiving. Our team at Amberley takes great pride in providing compassionate, attentive, and personalized care, and its wonderful to know that their efforts have made a positive difference for your family.

Your recommendation means a great deal to us, and we will be sure to share your kind words with all members of our staff. Thank you again for your thoughtful and encouraging feedback.

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Review from R W (Son of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

The best care home in the area by some distance. Staff are kind, considerate, professional, attentive. Facilities are modern and any requests are promptly actioned. The care home make a wonderful effort to foster a community and engage service users and carers to deliver whatever is needed to support

the best possible standard of care. As the son of a fairly new service users I couldn't be happier with my choice and would highly recommend to others requiring such support.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you so much for taking the time to share such a thoughtful and positive review. We are truly delighted to hear that your experience with us has been so encouraging, and that you feel confident and happy with the care your loved one is receiving.

Our team works hard to provide a kind, professional, and person-centred service, and it means a great deal to know that this is reflected in your experience. We are especially pleased that you value our modern facilities, our responsiveness to requests, and our commitment to creating a supportive and engaging community for both residents and their families.

Your recommendation is sincerely appreciated, and we are grateful for the trust you have placed in us. Please do not hesitate to reach out at any timeour team is always here to support you and your family.

Thank you again for your lovely feedback.

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Review from Tony L (Son of Resident) published on 26 November 2025 Submitted via Website • Report

Overall Experience

One of the best homes in the area the staff are all friendly and very helpful. The management team are awesome and are very open to stuff.
I would really urge Family to get involved as the Care Home are very open to collaborative care please think about that

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you for your kind feedback. We are delighted to hear that you find our staff friendly and helpful, and that our management team is approachable and supportive. We strongly value family involvement and agree that collaborative care greatly benefits residents wellbeing. We encourage families to engage, share their insights, and participate in care planning, as this helps us provide the best possible support for their loved ones.

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Review from A S (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report

Overall Experience

It is a pleasure to visit my Mother in Amberley and see first hand that her severe physical and mental needs are been handled efficiently, kindly and with dignity. I am always made welcome by the staff on duty. I love the inclusivity of the events so that even the most disabled can feel part of things.

Highlight of the week is the Music Therapy session, absolutely awesome to witness the effect of music on dementia patients like my Mum.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you so much for your thoughtful and uplifting message.

We are truly grateful to hear that you feel confident and reassured when visiting your mother at Amberley. Knowing that her physical and emotional needs are being met with kindness, dignity, and respect is incredibly important to us.

Our team is always pleased to welcome you, and it is wonderful to hear that you value the inclusivity of our activities. We work hard to ensure that every residentregardless of their level of abilitycan feel involved and enjoy meaningful moments.

We are especially delighted that the Music Therapy sessions have had such a positive impact on your mum. Music can be incredibly powerful for individuals living with dementia, and seeing those connections made is one of the highlights for us as well.

Thank you again for taking the time to share your experience. Your kind words mean a great deal to the whole team.

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Review from Rebecca R (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report

Overall Experience

My mum is well caredfor at Amberley Care Home Sale. They listen and are so helpful. My mum
Has put weight on due to regular meals and home cooked food.
Dementia is a horrible disease and we are always behind it i often leave the home in tears but am also helped by the lovely people who care for my

mum

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you so much for your heartfelt message. We are truly grateful for your kind words.

It means a great deal to our team to know that your mum feels well cared for and is thriving with regular meals and home-cooked food. Seeing her gain weight and enjoy her meals is wonderful to hear.

We understand how difficult and emotional the journey with dementia can be for families. Please know that you are never alone in thisour team is here not only for your mum, but also to support you whenever you need it. Were glad that our staff have been able to bring some comfort during those challenging moments.

Thank you again for taking the time to share your experience. Your trust in us is truly appreciated.

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Review from Shirley R (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

The staff and management of Amberley Care Home are amazing. They are fantastic with my mum and nothing is too much trouble. The family have really struggled adjusting to mum being in a home and everyone at Amberley has been so helpful and caring. They have made mum so comfortable and happy in her new

home. They show compassion in the most difficult of times. Thank you.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeMany thanks for the lovely feedback.We will ensure to share this with all the team at the Amberley.

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Review from R D (Daughter of Resident) published on 14 March 2025 Submitted via Website • Report

Overall Experience

Lovely caring staff , very good communication eg illness,
Excellent medical backup with Dr Clark GP
Weekly and very thoroughl Weekly GP rounds.
As I'm a retired GP etc I couldn't be happier.
The care staff know your relative well.
Very supportive of relatives worries too.
Very good food

too.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeMany thanks for such a lovely review, I will feedback back to Washway GP practice and to all the staff at Amberley.

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Review from J M (Son of Resident) published on 19 February 2025 Submitted via Postal Card • Report

Overall Experience

The staff are really caring and try hard each day to help residents. Room cleanliness (carpets mainly) could be improved as could keeping a track of residents' clothes and belongings. Aside from these issues, we are pleased with the level of care and support provided to our mother.

Reply from Kelly Walker, Regional Director at Amberley Care HomeThank you for your review. I am really pleased to hear of your experience. We are currently looking at a refurbishment plan for the carpets which we are all very excited to see finish. We will ensure the staff hears about your experience as they will really appreciate it.

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Review from Joanne R (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report

Overall Experience

Mum seems very happy at Amberley Care Home. She is understood by the staff who in my opinion do an amazing job in caring for Mum's needs, day-to-day and long-term. Mum is always clean and dressed well, her room is clean and tidy. The staff are all very friendly and engaging when I visit Mum whatever

their job role is within Amberley.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeMany thanks for such a lovely review, we will ensure to share this with the team.

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Review from C A (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report

Overall Experience

My mum is very well cared for here at the Amberley Care Home. She is always treated with dignity and respect. The staff are very patient with her when she is not cooperating with them. I have complete peace of mind knowing how well cared for she is. The staff at the Amberley are absolute angels, always

so cheerful and loving towards all the residents. I always feel so welcome by everyone each time I visit Mum.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeMany thanks for such a lovely review, we will ensure to share this with the team.

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Review from Hinda M (Sister of Resident) published on 27 January 2025 Submitted via Postal Card • Report

Overall Experience

Very happy with the service. I realise how difficult it can be but the staff are always so helpful and friendly.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeMany thanks for such a lovely review, we will ensure to share this with the team.

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Review from B C (Partner of Resident) published on 27 January 2025 Submitted via Postal Card • Report

Overall Experience

My partner is being cared for extremely well. The staff are kind and he is treated with respect at all times. I have no complaints about the care provided for him.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeMany thanks for this lovely review, we will ensure to share this with the team.

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Review from Justine H (Daughter of Resident) published on 23 January 2025 Submitted via Postal Card • Report

Overall Experience

The care shown to Mum is consistently of a high standard. She is comfortable, well cared for and most importantly happy. The communication we receive from staff is always welcome and we are updated regularly on Mum's well-being and progress. As relatives/visitors we always feel at ease and that we are

an integral part of the care process. All staff are warm, polite and professional. Thank you for everything that you do for our mum.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeThank you for such a lovely review, we will ensure to share this with all the staff.

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Review from S S (Son of Resident) published on 20 December 2024 Submitted via Postal Card • Report

Overall Experience

Excellent staff, very clean premises. My mother is very settled, due to excellent care.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeMany thanks for this lovely review, we will ensure to share it with all staff.

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Review from Wendy H (Daughter of Resident) published on 16 December 2024 Submitted via Postal Card • Report

Overall Experience

The best decision we have ever made. Mum has improved both physically and mentally, no longer living a lonely existence at her home. She is thriving and has an active social life, gained friends and is even gardening. The manager and care staff are exceptional. The home is decorated beautifully and

we would highly recommend a move here.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeMany thanks for the lovely review and endorsement, I will ensure to feedback your review to all staff.

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Review from Patricia H (Wife of Resident) published on 4 December 2024 Submitted via Postal Card • Report

Overall Experience

My husband came to Amberley Care Home in April 2024. He loves it here, frequently expressing that he is very happy. Accommodation and staff are excellent with a wide range of activities and entertainment.

Reply from Tsitsi Shanyurai, Manager at Amberley Care HomeMany thanks for this lovely review, we will ensure to share with the team.