Angel Mount Care Home

Princess Street, Accrington BB5 1SP
Review Us
9.5 16 Reviews
  • Angel Mount Care Home, Accrington
Angel Mount Care Home was established in 2022 as the embodiment of the long-cherished dreams of two sisters and their families who all are professionals in the healthcare sector as doctors and nurses. Starting the venture in the loving memory of their mother, the organisation aims to set an example in society by incorporating philanthropy in human care.

The team ensure residents’ satisfaction by delivering high-quality service in the relaxed ambiance of the eco-friendly care home. Their motto is healing hands and caring hearts.

Everything the home does is with the resident as the main focus, staff are provided dementia training and regular specialist training to help and support residents in the home in the most caring and safe way.

The environment has been adapted to promote residents' independence through color-coded areas and clear signage. Themed areas can be seen throughout the home. Within the home, there are two day lounge areas allowing privacy for visitors and residents.

As well as internally, the external grounds are adapted to encourage residents to spend time outside of the home.

Every day is full of activities planned by their Activities Co-ordinator and events are planned within the home and the local community.

At Angel Mount Care Home there is a dedicated team of staff working hard to ensure your loved one receives the best care possible
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 39 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Guardian Health Care Pvt Ltd

Person in charge

  • Anila Kollannur (Manager)

Local Authority / Social Services

Admission Criteria

  • We accept from NHS, Social Service and Private Clients
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (39)

Visiting

  • All visitors welcome to visit however, residents have protected meal time

Parking

  • Large secure onsite parking for visitors.

Angel Mount Care Home Reviews (16)

9.5

Angel Mount Care Home has a Review Score of 9.5 (9.487) out of 10, based on 7 reviews in the last 2 years.
Over all time Angel Mount Care Home has 16 reviews.

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Review from Laura K (Daughter of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father suffers from Alzheimer's and Epilepsy and came to Angel Mount following one of the multiple hospitalisations during the previous 12 months in another residential care home. He has now been at Angel Mount for 12 months and has not been hospitalised once. The high staffing level at Angel Mount
means residents are constantly monitored, even if, like my father, they prefer to walk than to sit still. He is never alone and is treated with compassion and respect. The staff get to know all the residents and what they enjoy, and try to support them in accessing these things - my father is given balls, the cricket is put on an interactive tablet for him, etc. He is settled and seems content, and as a family that gives us peace of mind. Very happy with the care provided by Angel Mount.
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Review from Richard T (Son of Resident) published on 17 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exemplary care and concern for the residents of the care home. Staff were always welcoming, and showed genuine fondness and interest in the residents and visitors. Well appointed with kit and facilities - which the staff knew how to use.
The staff were very cohesive and worked well together. Nothing
was too much trouble for them.
Great personalisation of the rooms, along with decor in the common areas.
The security was good too, staff always alert and where possible engaged with the residents in gentle activities.
The menu was wholesome and varied.
The sense of relief and reassurance knowing that my pa was there in great hands was incredible.
A great facility, manned by some of the most caring people I've known
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Review from Irene H (Wife of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would class this care home as outstanding, the carers are absolutely brilliant with the service users, always doing lots of activities with them and the care they give is amazing, would recommend this care home to anybody looking for one.
Reply from Victor Phiri, Operations Manager at Angel Mount Care Home

Thank you for the feedback, we are so greatful for your support as well and we will continue to provide outstanding care and support for all the people who live here.

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Review from D H (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Angel Mount have accepted my mother and her challenging behaviour with nothing but kindness. They are professional and caring and the whole ethos of the home is resident-centred. I am happy that my mother is well cared for and safe in a lovely environment.
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Review from Anthony H (Son of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father who has Alzheimer’s had to go into a care home due to his needs getting worse with the disease. And he ended up in two care homes in Preston where we live but the homes could not give him the care and attention he needed so we made the decision to move him to Angel Mount care home in Accrington
and I can honestly say that this was the best decision we have made! All the staff are caring and show lots of affection for all the residents and are a credit to the company. If anyone is considering this home I would highly recommend this place. To top it off last week they hired in a professional artist to do a full custom wall mural of my dad playing football when he was younger. Words cannot describe how good this looks and the fact they did this off their own back shows how much they care for their residents.
Reply from Shinu Mathews, Manager at Angel Mount Care Home

Hello Anthony, Thank you so much for taking the time to leave such a heartwarming review! We're thrilled to hear that your dad is content and enjoying his time in our care home. Our dedicated team works tirelessly to ensure that every resident feels valued, supported, and at home. Your kind words mean a lot to us and serve as a testament to the compassionate care we strive to provide. We're grateful for the opportunity to care for your dad and look forward to continuing to exceed your expectations. Thank you again for your wonderful feedback!

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Review from Joanne R (Daughter of Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words cannot express how much all the staff and management of Angel Mount Care Home have transformed Dad's life - and then by extension, ours. Dad had been in 2 different hospital settings and then transferred (too early) to a completely disinterested care home. Apparently, he was displaying violent
behaviour so was thrown out of the care home allocated. I do question this violent behaviour as Dad is so not a violent man. However, what a brilliant home Angel Mount has proven to be. Dad was 80 on the day he was transferred. He (and we!) were greeted with birthday balloons and bunting, birthday cake (with candle) and loads of treats. The staff put on a buffet lunch for 8 of us as Dad's family - offered instantly! Right from arriving on the doorstep (earlier than advised by the previous care home!) Dad was made to feel so special and it was so heart warming to know that the staff genuinely care. Subsequent daily visits only reinforce our experience - what a wonderful team!
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Review from Jennie H (Daughter of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m so happy that I know my mum is being cared for by a very dedicated team, she has a very special bond with a young lady carer, who she now calls Rose (not her real name) but it’s real to mum. My mum has very complex issues and the Management and Staff are trying their hardest to make sure mum gets
the right care and attention and her needs are being taken care of, they can’t do enough for her. The care home is always clean and tidy and mum is always looking smart. So far so good.
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Review from Jennie H (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When Mum arrived at Angel Mount, she was in a very sorry state. The staff have had a lot to deal with as Mum's mood swings can be very trying. All staff have been wonderful with her, and she has begun to trust and love them as part of her new family.
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Review from Sarah K (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, always on hand to help. I feel my mu is safe and looked after really well.
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Review from B A (Sister of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I came to view Angel Mount, I was greeted with a warm smile and a welcoming reception, I was shown around and even got to choose my sister's room, nothing was too much trouble. My sister went into hospital before moving into Angel Mount, when I went to check her room, the staff had arranged it
as we asked and put all her photos on the wall. I was and am impressed by the little touches and how much all staff go out of their way to make not just my sister's life easier but family's as well.
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Review from B H (Wife of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has settled in well. He was quite restless initially and would get very frustrated, the staff dealt with this in a calm, caring manner, treating him with respect and dignity. He I still finding his feet but enjoys joining in with any activities, particularly the dancing. He appreciates the
food and always enjoys his meals.
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Review from Dorothy T (Daughter of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Resident on four-week placement being looked after very well by caring staff. Mum is very difficult due to dementia, but staff always treat her with respect and dignity.
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Review from John P (Son of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is admitted to Andgel Mount Care Home. She is very happy and she is well looked after.
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Review from Joan P (Wife of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was accepted by Angel Mount despite his challenging behaviour. The staff are caring and thoughtful and although he has only been there for one week he is happier than I have seen him for a while. They keep him occupied and interested and do their very best to keep on top of his health requirements.
I only hope he is accepted at the end of his contracted period.
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Review from S G (Daughter of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was placed in this home when he came out of hospital. The family have nothing but praise for the management and staff. The staff seem very experience and treat dad with dignity and care. Dad has settled in well, loves the food and always looks clean and tidy. We know he is being looked after
well and this is a great comfort to the family at a very difficult time. We would recommend this home to anyone looking for the best care for their relative.
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Review from Trudy F (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy in Angel Mount, smiles and laughs a lot, very important to family, he is very clean and shaven and eats well. Staff are very caring and affectionate and also very patient as my father doesn't like to be rushed. Important to family - treated with dignity. He is happy, eats well
- kept clean and tidy. Angel Mount provide all of this to a high standard.
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Current Review Score: 9.5 (9.487)

Overview of Review Score

The Review Score of 9.5 (9.487) out of 10 for Angel Mount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.890 for Angel Mount Care Home is calculated as follows: ( (73 Excellents x 5) + (9 Goods x 4) ) ÷ 82 Ratings = 4.89
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.597 Points relating to the number of positive Reviews for Angel Mount Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 7 Positive Reviews ÷ 7.8 = 0.897
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Angel Mount Care Home

What types of Care is Angel Mount Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Angel Mount Care Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Angel Mount Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Angel Mount Care Home to the centre of Accrington?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Angel Mount Care Home to verify any information. View our terms and conditions. Angel Mount Care Home has an Enhanced Service - more info.