Ashmore Grange

Tay Road, New Lubbesthorpe, Leicester LE19 4BF
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8.6 4 Reviews
  • Ashmore Grange, Leicester
Ashmore Grange is a 71-bed care home in Leicester offering a welcoming home for people needing residential, dementia or respite care.

Facilities include hairdressing, quiet areas with stunning views of the nature outside, and trained caring staff treat residents with dignity and respect.

Nutritious meals are provided that cater to special dietary requirements.
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Care Provided by Ashmore Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1385 – £1485
  • Self-Funded Residential Dementia Care: £1385 – £1485
  • RESPITE Self-Funded Residential Care: £1485 – £1585
  • RESPITE Self-Funded Residential Dementia Care: £1485 – £1585

These prices are only a guideline, please contact Ashmore Grange to find out the exact price for your requirements.

Contact Ashmore Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashmore Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gemma Hall (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (71)

Ashmore Grange Reviews (4)

8.6

Ashmore Grange has a Review Score of 8.6 (8.553) out of 10, based on 4 reviews in the last 2 years.
Over all time Ashmore Grange has 4 reviews.

Overall Experience
  • 4
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Date Published
  • 4
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Reviewer Connection to Ashmore Grange
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from D F (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to Ashmore Grange in December 2025 as her physical and mental health have deteriorated due to her Alzheimer's, which is a cruel disease. Mum has been challenging, but all the staff have been kind, supportive and caring to mum, and she's being treated with dignity and respect.
The care home
is warm, clean, and feels like a hotel. The rooms are lovely, spacious and well furnished. The staff go above and beyond, caring for mum and contact the GP and healthcare professionals regularly to keep on top of mum's changing health needs, due to her dementia.
Ashmore Grange is an excellent care home with compassionate staff, which I would definitely recommend.
Reply from Colleen Mckay, Front of House Manager at Ashmore GrangeThank you so much for your lovely words and for taking the time to leave us a review. It is vital for us to know we are achieving the high standards we set. Our dedicated team take great pride in working at Ashmore Grange, ensuring all our residents are supported, treated with dignity & respect and receive the best level of person-centered care during their time with us. It is an honour & a privilege to have Mum with us and I will ensure your comments and feedback are passed onto our team here at Ashmore Grange.
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Review from David T (Husband of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All members of staff were excellent! Caring, professional in all duties that were asked for.
There was never a moment when something was too much trouble!
Would definitely recommend this care home.
Reply from Colleen Mckay, Front of House Manager at Ashmore GrangeThank you so much for your kind words and taking the time to leave a review. Our staff are dedicated and take pride in working at Ashmore Grange staff take pride in working at Ashmore Grange, and I will ensure your comments are passed on to our team.
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Review from J G (Husband of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was moved into this home by default as originally intended for a local sister home. So pleased she was, everything about the home is excellent.
All the staff are very kind, considerate and helpful. The rooms and general areas are very warm and welcoming. Facilities are also first rate. Highly
recommended.
Reply from Colleen Mckay, Front of House Manager at Ashmore GrangeThank you so much for your lovely words and for taking the time to leave us a review. It was an honour to have spent the time looking after your wife whilst she was with us at Ashmore Grange, a lovely character with an amazing family. I will ensure your comments and feedback are passed onto our team here at Ashmore Grange.
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Review from L P (Niece of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, fantastic purpose-built home. Very clean and exceptionally friendly. activires need stepping up, and entertainment.
Reply from Colleen Mckay, Front of House Manager at Ashmore GrangeThank you so much for your kind words and taking the time to leave a review. Our dedicated staff take pride in working at Ashmore Grange, thank you for the feedback regarding Activities. We always appreciate input from our families and Residents to improve our services. I will ensure your comments are passed on to our team.
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Current Review Score: 8.6 (8.553)

Overview of Review Score

The Review Score of 8.6 (8.553) out of 10 for Ashmore Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Ashmore Grange is calculated as follows: ( (45 Excellents x 5) + (2 Goods x 4) + (1 Poors x 2) ) ÷ 48 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.657 Points relating to the number of positive Reviews for Ashmore Grange is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 4 Positive Reviews ÷ 14.2 = 0.282
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Gemma

Gemma Hall

Job Title: Registered Manager Joined: 2025

We are delighted to introduce our Registered Manager, Gemma Hall.


Gemma comes with a rich background spanning various caring roles across the care sector– from supporting individuals with physical disabilities to supporting those living with dementia – Gemma brings a wealth of experience with her to the home.


Drawing from over 26 years of working in Health and Social Care, Gemma is deeply dedicated to Acacia Cares' vision. She champions residents taking the lead, ensuring the highest standard of care at services she manages, which results in enriched and fulfilled lives of our residents.

Colleen

Colleen McKay

Job Title: Front of House Manager Joined: 2025

Colleen is our Front of House Manager at Ashmore Grange. She brings a wealth of experience and knowledge of the care sector to Ashmore Grange. Colleen and her team support families and individuals from their initial enquiry all the way through to their admission into the home. Colleen and her team will be your first point of contact at Ashmore Grange and can provide guidance and advice. She will coordinate tours, assessments and admissions and allocate a Care Manager to each new resident who will ensure all of the resident's needs are being met during their time at Ashmore Grange.

Frequently Asked Questions about Ashmore Grange

What types of Care is Ashmore Grange registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashmore Grange have?

There are 71 Single Rooms.

What are the Facilities & Services at Ashmore Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashmore Grange to the centre of Leicester?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashmore Grange to verify any information. View our terms and conditions. Ashmore Grange has an Enhanced Service - more info.