

Care Provided by Birkinshaw Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Birkinshaw Manor for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Vital Care Services North East Ltd
- Private Owned
Person in charge
- Sophi Ireland(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (54)
Visiting
- Baedling Manor is currently closed to all visitors (apart from medical professionals) due to Covid-19. Visiting information will be updated after new government guidance.
Parking
- Car park to the front of the building.
Birkinshaw Manor Reviews (33)
Over all time Birkinshaw Manor has 33 reviews.
I chose Baedling Manor because of its ethos of respecting the individual and its flexibility.
Residents are treated with kindness and they are able to keep their own preferred routine, ie breakfast at 6am or a lie-in until late if they so choose and full English.
Staff are patient and caring.Residents are encouraged to maintain their independence skills. They can cook, or make their own drinks at any time, under supervision if needed.
Relatives are made very welcome by all staff, who are willing to discuss any issues that may arise and support family if necessary.
There are regular events in the piano bar, daily trips out in the week and a wonderful activity planner who includes everyone and tailors activities to suit all residents.
My Dad was able to return to his own home, with fond memories of his time at Baedling Manor.
Thank you so much for your very kind comments. It was a real pleasure having your father stay with us and we are delighted that he was able to return home and realise his own personal goals. I am delighted that he enjoyed his stay with us. Wishing you all our very best.
The staff are friendly, the facilities are amazing it’s like being in a hotel - I would actually stay for the night or even live in there. The residents are always happy and we attend regular family events too. One of which is happening on Friday with fish and chips and a live singer! I feel at home when I visit my Gran and always feel so welcome there. I’m sure if my Gran didn’t have dementia and knew where she actually was she would highly recommend them too! She likes to have a laugh with the staff as she’s quite a character and the staff handle her humour very well! Definitely a 5* home in my eyes!
We have learned a lot about the residents who seem to enjoy talking about their lives and listening to what we have been getting up to. Everyone is included in whatever we are doing. We recently entered our knitted scarecrow into the town's scarecrow competition and those residents who wanted to contribute were encouraged to do so.
All the staff and management are welcoming, friendly and very caring towards my Mam and also my Dad who visits on a daily basis. They provide regular activities, events and outings for stimulation to keep the residents occupied and their spirits up.
The effort the management and staff went to at Christmas was amazing. My Mam and Dad had a wonderful day with amazing food and entertainment. I would like to thank all the staff at Baedling Manor for the care, compassion and commitment they give to my Mam and for giving her a safe, caring environment to live in, also for being so approachable. I am now able to relax knowing she is in safe hands. Thank you.
The management has been exceptional when addressing any concerns or questions I have had regarding her care and I feel confident that I would be listened to regarding any future questions I may have.
The premises are exceptional (more like a 5* hotel) with excellent decor and provide a very high standard of cleanliness with excellent leisure activities and all the food is homemade and of a very high standard.
The care home provides an excellent hairdressing salon which is also open to non-residents allowing residents and family to spend time together away from the caring environment.
I would definitely recommend this care home and would highly recommend a visit to anyone looking for caring facilities.
Thank you so much for your very positive comments, our team are delighted to help support your family in any way that we can. Your comments are invaluable and make us all feel very proud.
All of the staff have worked hard to make the transition as smooth as possible and shown the necessary care and commitment required to provide myself and my family with the reassurance needed during the whole process.
The rooms and facilities are first class, they provide the creature comforts and stimulation necessary to satisfy my mother's needs. Regular activities are arranged to further enhance the whole experience.
Overall very satisfied by the service provided.
I would like to take this opportunity to thank the management and staff for their hard work and commitment.
Many thanks for your kind and thoughtful comments. We are very happy to work in partnership with your mum and family to provide the level of support that she needs to live well. I am so pleased to hear that you are happy with the services that we provide.
My mother initially went to Baedling Manor on respite in July 2017 but is now a permanent resident. I have always found the staff kind and respectful to my mother and myself. It looks like a 5* hotel but is most definitely a home from home. Events co-ordinator is full of great ideas to help to keep the residents occupied so they do not lose the skills they already have. There are plenty of other social events arranged to which family and friends are invited. The Christmas meal was fabulous too! I am able to relax knowing that my mum is in a safe environment and well looked after by people who genuinely care.
I greatly appreciate your kind, heartfelt comments. Myself and our team love playing a part in your mum's support. On a personal level, she makes me smile and laugh every day and personifies "living well with Dementia". She reminds me daily of why I do this job.
I have a friend that has moved in Baedling Manor, reluctantly as I may add, as she wanted to remain in her own home. This has been a very difficult transition for the family to come to terms with. The management team and staff were amazing, they explained everything, reassured us and made the whole family feel at ease. My friend absolutely loves it there, she has made new friends and is still able to maintain her living skills, the facilities are that of a 5-star hotel and she is able to utilize these if she wishes to. Baedling Manor is more like exceptional living in luxury than a care home. I am pleased with my friend's adaptation to her surroundings, in the short time she has been there she has already gained weight and is participating more with others, it's been a long time since I saw my friend smile, never mind laugh, and this is so heartwarming to see. I cannot thank the management and staff enough for all that they do, the help support and reassurance given was exceptional.
We are immensely proud to hear your very encouraging comments and we are delighted that you are able to recognize improvements that are evident in the general health and well being of your friend. Thank you for taking the time to comment.
Extremely well finished, good lounge space and food great, however, staff are rude and unfriendly to family members.
Thank you for your very encouraging review. I am delighted that you thought highly of the accommodation and services that we have to offer. I am confident that your friend received excellent treatment during his/her stay with us and I have no knowledge to the contrary. I am not familiar with who...
Found the staff very unfriendly and unhelpful.
It puzzles me as to how you reached these judgements. I have twice written to you inviting you to discuss openly and I have provided you with a comprehensive written response to your concerns. My invitation remains open. I hope your brother is continuing to keep well and that he is happy in his new home as he was at Baedling Manor.
My dad has been living at Beadling Manor for approx 7 months, apart from the home having the interior and looking like a 5-star hotel, the biggest asset is that the staff are amazing to residents and family members alike.
The staff are very welcoming, friendly, helpful and above all very caring towards the residents. The property is impeccably clean, and the food is all homemade and is available whenever a resident requires.
I would like to thank the management and staff for offering my father a very nice caring environment to live in.
I am delighted to hear your comments. It makes our work worthwhile. We are also delighted that you chose to use our services and to have you and your family visit regularly.
My dad has been staying in this home for over 6 months now and I can honestly say that the care he receives is second to none. They make him safe at all times, he is fed and well cared for to exceptional standards. All staff and management give my dad dignity and respect at all times, and they are proactive in giving to him, ensuring choice is promoted. Communication between staff and myself is excellent, and if I had any issues I would feel confident that I would be listened to by staff and management. I can not be more pleased with the care.
The home itself is furnished to a very high standard and is inviting and warm just like the staff.
I visit the home on a daily basis, and I observe how kind the staff are with my dad, as well as all residents and I truly believe my dad remains in the best place.
Thank you so much for your very encouraging review. I am delighted that you are happy with the services that we provide.
My mother who is almost 100 years old has been a resident at this home since August. Obviously at this age she is far from strong or in good health. All the Staff at this establishment have been exemplary in their care for her. The Home is almost new and offers superb facilities from decor,food and entertainment. I could not wish for better attention to her needs both physical and occupational. I would highly recommend this Home for anyone in need of care. I personally liken this establishment to a caring and compassionate 5 star hotel.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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