
The care team dedicate themselves to the residents, showing kindness and compassionLouise L(Daughter of Resident/Service User)



The care team dedicate themselves to the residents, showing kindness and compassionLouise L(Daughter of Resident/Service User)



Brook Lodge is a welcoming care home in Basildon, providing 24-hour residential and dementia care, alongside flexible respite stays and compassionate end-of-life support.
The home is supported by an experienced and dedicated team who focus on creating a warm, inclusive environment where residents feel comfortable and families feel reassured. Residents can enjoy a range of high-quality facilities, including a café, cinema room, and hair and beauty salon.
Each resident has a thoughtfully...
Care Provided by Brook Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Brook Lodge for full pricing details and T&Cs.
Contact Brook Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Sam Wheatley(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Number of floors: 2
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at all times, including meal times and special events.
Parking
- Onsite parking with disabled bays and electric car charger points.
Brook Lodge Reviews (18)
Brook Lodge has a Review Score of 9.4 (9.435) out of 10, based on 11 reviews in the last 2 years.
Over all time Brook Lodge has 18 reviews.
The care team dedicate themselves to the residents, showing kindness and compassion. This extends to the wider family of the residents. There is always a welcoming smile from staff and they have always made us feel part of the family.
We spend a lot of time at the home and see that residents are a happy community, invigorated by music and engagement from the activities team.
Thank you for a great experience.
When my mother-in-law came here from hospital on 31st Jan 2025, she was very poorly, with delirium, hypothermia, and she'd had a terrible UTI. This wonderful care home, Brook Lodge, has saved her life. She was so ill, weak and unresponsive to anything. We feared for her. The care, help, and commitment shown to all the residents here are simply quite amazing. My mother-in-law is the picture of health, up walking, talking, eating and enjoying life again. The home is so efficient, clean, and friendly, with excellent amenities. My mother-in-law is now going to live here permanently. For the excellent care given to her.
Cannot fault the care that was given to my relation whilst they were there.
Thank you for your wonderful review and your wonderful feedback.
It was a momentous event in Mum leaving her home and going into care and both Mum and ourselves were supported during this time. Visitors are made to feel welcome and can always contact the home if there are any concerns or just for an update.
We like that the cost of the home is an inclusive cost that includes things such as weekly hairdressing, entertainment etc.
As a family, we cannot rate Brook Lodge, highly enough and would encourage prospective residents and their families to look at the home as you won't be disappointed.
Thank you for your lovely review, I am so pleased your mother has settled so well at Brook Lodge, thank you for your kind words about the team. I will ensure your feedback is shared with them.
All the staff were kind, friendly, caring people who should be proud that they do the job so well.
I'd have no worries should my husband have to spend his days there. Thank you to you all.
Thank you for your fantastic review, I am so pleased your husband enjoyed his 2 week respite stay with us. Thank you for sharing your experience and your kind words about the fantastic team at Brook Lodge, I will ensure your feedback is shared with them. Thank you.
The staff are very upbeat and caring.
Nothing is too much trouble for them.
They are helping our family member to settle in comfortably and safely.
This home is highly rated by ourselves.
Thank you for taking the time to leave such a fantastic review for Brook Lodge. The whole team pride themselves on delivering outstanding care, meaningful activities for all to enjoy and offering a warm and welcoming environment for all visitors and your review confirms the fantastic work they all do. Thank you.
Mum has settled well at Brook Lodge. She has made friends and is able to communicate well with other residents. Brook Lodge is a calm, relaxing home and enjoys a dance and sing-along. Very happy with Mum's care so far.
Thank you for your wonderful review. I am so pleased Mum has settled in so well at Brook Lodge and is enjoying the activities. Thank you.
I have been very pleased with the care and service my dad has received The staff I have encountered have been very caring and eager to help. There have been numerous occasions when I have reached out for help and information, all have been forthcoming.
Very pleased.
Thank you for your wonderful review. I am so pleased your father has settled well at Brook Lodge and you are happy with the care. Thank you.
Very friendly, helpful staff assisted with anything that I asked. The lodge feels clean, comfortable, luxurious and more like a place you would go on holiday. Residents look very well looked after. Would definitely recommend.
Thank you for your wonderful review, I am so pleased you were happy with the care and facilities Brook Lodge has to offer. Thank you.
Staff are lovely and friendly, can't do enough to help and make you feel welcome, grandad's very happy, the residents are treated like family which is nice to see, happy he's enjoying his time, only thing is he enjoys more traditional food which isn't always available.
The staff are absolutely wonderful. The facilities are excellent and events often arranged.
Thank you for your wonderful review, I am so pleased you're impressed with Brook Lodge and all the wonderful facilities. Thank you for your feedback about the fantastic team, I will ensure your feedback is shared with them. Thank you.
The rooms are excellent and the dining areas look equal to a first-class restaurant.
Brook Lodge has a pleasant and calming atmosphere brought about by its staff.
Always working to help residents feel they are in a home-from-home.
Thank you for your wonderful review, the whole team at Brook Lodge prides itself on delivering excellent care and providing a welcoming experience for all visitors. I will ensure your feedback is shared with the team. Thank you.
Our mother-in-law has been here a few months now and she is so settled. On each visit, the staff are very welcoming and you can see the good rapport they have with the residents. There is always a craft activity happening as we are proudly shown the results. Even on St Patrick's Day they dressed up. A very warm, welcoming and safe place.
Thank you for your kind words. We strive to create a nurturing environment where residents feel valued and engaged and we're glad to hear that our efforts are appreciated. Thank you for sharing your positive experience with us.
My mother has moved to this home recently after having a terrible experience with another care home locally. With late-stage Alzheimer's, we have been impressed with the support we have received from staff with settling my mother. The home is clean, spacious, inviting, and reasonably priced (for residential care) and the management has provided excellent support around self-funding options. Food is good and care is person-led. Engagement activities are developing as occupancy rises but staff do spend a good amount of time with residents to keep them engaged.
Thank you for your lovely review, I am so pleased to read your mother has settled well. The whole team at Brook Lodge pride itself on delivering person-centred care and your review confirms the fantastic work they all do. Thank you.
Our mother took up residence at Brook Lodge in January. The staff are amazing and extremely helpful. The room is lovely, while a varied menu is available with the food prepared to a high standard. Highly recommended.
Thank you for your wonderful review, I am so pleased to read your mother has settled in well and enjoying all the facilities Brook Lodge has to offer. I will ensure your feedback is shared with the team
Food is good, but too much (need smaller plate please).
Thank you for your review, we are so pleased you are enjoying the food. We will ensure your feedback is shared with the team to ensure you receive smaller portions. Thank you.
All the staff - the chef, manager, maintenance, carers, admin - absolutely everyone, were completely amazing!
Dad was welcomed and so was Mum, my brother and I. We were given lunch, cakes, and drinks and made to feel like part of the family. Dad was made to feel at ease and was treated with such dignity and respect. An incredible home with a wonderful family feel. Not to mention the incredible facilities!
Thank you for your wonderful review, we are so pleased to hear dad and the whole family were made to feel so welcome. The team at Brook Lodge really prie themselves on delivering person centred care and with feedback like yours it confirms the fantastic work they all do. We will ensure your kind words are shared with the whole team at Brook Lodge. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2026Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (69) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Brook Lodge.
Accreditations
There are no accreditations posted yet for Brook Lodge.
Meet the Team (1)

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.
This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.
Frequently Asked Questions about Brook Lodge
What types of Care is Brook Lodge registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brook Lodge have?
There are 66 Single Rooms.
What are the Facilities & Services at Brook Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brook Lodge to the centre of Basildon?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook Lodge to verify any information. View our terms and conditions. Brook Lodge has an Enhanced Service -more info.