Caraway House Care Home

Manor Road, Selsey, Chichester PO20 0GF
Review Us
9.9 14 Reviews
  • Caraway House Care Home, Chichester
Caraway House Care Home in Chichester is situated in the seaside town of Selsey, West Sussex and is a brand new purpose built luxury care home that affords fantastic accommodation, an abundance of communal facilities and an unrivalled lifestyle for residents to choose from. The home offers residential, nursing, dementia and respite person-centred care that supports and comforts dignified and respectful care.

This warm and homely setting supports a lifestyle that promotes wellbeing as well as companionship and an activities programme that offers variety and choice aligned to residents' preferences whilst maintaining links with the local community.   

Their kind and dedicated team brings a wealth of experience as well as a genuine desire to support and care for residents. Extensive ongoing training ensures that they are providing the very best care for residents and family and friends are invited to be involved.

Regular events will be hosted at the home and all are welcome to attend and to be a part of the Caraway family.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

These prices are only a guideline, please contact Caraway House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Michelle Murchan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (62)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Show arounds and viewings available at times to suit you. Call to book or just drop in. All welcome

Parking

  • Car parking is available onsite for visitors.

9.9

Caraway House Care Home has a Review Score of 9.9 (9.915) out of 10, based on 14 reviews in the last 2 years.
Over all time Caraway House Care Home has 14 reviews.

Overall Experience
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Date Published
  • 14
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Reviewer Connection to Caraway House Care Home
  • 5
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Total of 14, showing 1-14
Review from Colin A (Son of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved into Caraway house under crisis conditions. The staff were all compassionate and caring, really going out of their way to make sure that my mother had the care she needed for what was ultimately a very short stay. Although we decided that my father would be happier elsewhere, it was
not in any way due to the care and support he received and it is clear that Caraway House is an excellent choice for a wide range of care needs.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you so much for taking the time to leave a review for us at this very difficult time. It was such a shame we didnt get longer to know your parents and we very much wish your father all the best and hope he settles into his new home. Our thoughts and best wishes are with you all as a family.

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Review from C P (Husband of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wife came in for 1 week respite care. Home very clean and excellent rooms. Staff all very friendly and helpful. Food was reported by my wife as good. I was completely confident that she was safe and in good hands. There were a couple of things that did not work too well, I was not informed that medicines
could only be administered from marked packages, I was not told that I had to provide incontinence pads. When I did, they were not used as I had asked. On a few visits plates from previous meal had still been uncollected. Apart from these small points, staff all excellent. Good stay but expensive.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you for taking the time to complete a review of our service. We enjoyed having your wife stay with us. I am sorry that there were aspects of the stay or communication you were not satisfied with and we would have liked the opportunity to discuss these with you at the time, to ensure we could have talked the issues through and resolved these in a timely way. We understand that generally the cost of care can be perceived as expensive however, we pride ourselves on keeping our fees very competitive within our local area. If you would like to the opportunity to discuss these points with me I am always happy to do so.

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Review from A R (Brother of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been in Caraway House for about 6-7 weeks. I feel he is in the best place for him, the staff are very patient and always ready to help whenever required. Reception area is very welcoming as well as the rest of the home. Caraway has a home from home feel and makes your visits very pleasurable
and friendly place.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you so much for your lovely review. We want all our visitors to see Caraway as a second home and to always receive a warm welcome.

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Review from Stewart B (Brother of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been very helpful and very caring, they have answered all our questions and concerns. Caraway House Care Home is a 5 star residence. I am sure my sister will be very happy here.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you so much for your kind review. We are always on hand to support and provide reassurance where needed. Coming into a care home can be a difficult decision and transition so we aim to make this as easy as we can.

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Review from Karen W (Friend of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend came to Caraway after a fall at home, where he broke his arm. All the staff have been absolutely amazing. The staff have made him feel so welcome. The food is fantastic. They all go that extra mile to make sure not only my friend is ok but also his family & friends who come to visit. My friend
is that happy here that he has decided to stay rather than going home.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you for your kind review. We are so happy that he has settled in so well and is enjoying his stay, and that he has decided to stay with us permanently.

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Review from E C (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caraway House has a great positive ethos and you really feel it when you visit. The staff are friendly and approachable and as a visitor I am always welcomed. My father is cared for well including nursing care and I know he is safe and eats well- the food is amazing. My father likes to laugh and joke
around and he's still doing that! The building is designed well with plenty of shared spaces which are lovely. The management team are approachable, communicate well and are proactive to individual needs. This is a real community.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you for your lovely review. Your father has settled in so well and we all enjoy his sense of humour and smile.

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Review from Susan O (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caraway House exceeded my expectations of a care home. The care received was superb. Nothing was ever to much trouble, the nurses and care staff, receptionistist and cleaning staff were always very helpful. The food was lovely, and we were always welcomed kindly when visiting for lunch. Well done to
all there.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you for your lovely review. It is really important to the team to know they are doing such a great job. They are so passionate about what they do.

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Review from L E (Niece of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very lucky to have this care home in Selsey. Having a person to entertain the residents all day is great; she does an amazing job. I know that my 2 special people are safe and happy.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you very much for your kind review. We are so lucky to have such an amazing Lifestyle and Wellbeing lead, Treena is so passionate about her role and bringing a smile to everyone's face. I will pass on your feedback.

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Review from Jacqui S (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to say that Caraway has positively changed my impression of care homes. Dad was not too keen on the idea at first but, after experiencing such excellent care during respite, he soon changed his mind and wanted to stay. The friendliness of staff, the guaranteed warm welcome, the dignity and
respect which they show to everyone and the positive ethos throughout make it a pleasure to visit and I know that Dad was really pleased to be there. The range of activities (all optional) is excellent and the way in which they involve everyone according to their preferences and abilities was great. It is always spotlessly clean and fresh, the food is excellent and I honestly couldn't have wished for a better experience for Dad. Thank you.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you for your very kind review of our home. We were so fortunate to have had the opportunity to get to know your father, he was such a gentleman and he is very much missed.

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Review from D P (Son of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I come here, I have a warm welcome and feel relaxed, as if being at home, on extension if at a later stage I needed to go to a care home, I would not hesitate to come here, and also recommend the home.
VE Day I brought a friend with us, she felt there was a warm homely feel about the home,
and really enjoyed her afternoon with the home. She went away very happy.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you very much for your wonderful review. We are so pleased that you feel at home and we want all our visitors, families and friends to feel like this is an extension of their home and family. Glad you enjoyed the VE day, what fun we all had.

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Review from Debra C (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy at Caraway House. She is very well looked after by the friendly, caring staff. There is a lovely atmosphere in the home, with lots of activities on offer.
It gives me peace of mind knowing that mum is being so well cared for.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you so much for your review. It is so important for us to know that we are making your Mum happy. Its been such a pleasure seeing her settle in and get involved in all that is going on.

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Review from G S (Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at Caraway after spending a time in hospital from the very beginning I felt very welcomed all staff were very kind, I couldn't of had better care for the month I was there I was very poorly when I arrived weighing just 6 stone but they built me up with all the wonderful care I received I came
to home a different person weighing 7 stone. Thank you to all staff for the wonderful care, if I am unfortunate to come again I would book in 100 percent. thank you all.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you for your very kind review, we all loved having you stay with us and you brought a smile to us all. We were so happy to see the stay helped you get back on your feet and get home. We look forward to seeing you again in the future.

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Review from Martin G (Son of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is outstanding in every way. All the staff from the care and nursing staff to the admin and reception staff are excellent. Very attentive and professional. The rooms are all ensuite, spacious and well equipped. The communal rooms are lovely, light, airy and welcoming. The food is unbelievable
from cakes and snacks to full meals. Residents have a wide variety of well cooked, balanced meals to choose from. There are well organised and varied activities daily. The home is brand new and well looked after. I can't fault the home at all and would highly recommend it to anyone.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you so much for your kind words and recommendation. We are so pleased to get this feedback as we only want the best for the residents who live here. We are so privileged to have supported and got to know your father.

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Review from Jane W (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent three weeks in Caraway House to get back on her feet after breaking her ankle. The staff, food and ambience were all amazing, with many activities and a true sense of being part of the wider community. Mum came home feeling much stronger and more confident, and intends to stay in touch.
Reply from Michelle Murchan, Home Manager at Caraway House Care Home

Thank you for your kind review and it was our pleasure to support your mum whilst she was recovering. We are so delighted that she enjoyed her time with us and would love for you and your mum to stay in touch and feel free to pop in for a cuppa and cake anytime.

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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Caraway House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Caraway House Care Home is calculated as follows: ( (154 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 165 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Caraway House Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

10 Bed Vacancies

Posted: 15 Sep 2025

Vacancies available, please enquire directly

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Awards / Recognitions (0)

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Meet the Team (8)

Michelle

Michelle Murchan

Job Title: Home Manager Joined: 2024

Michelle brings a wealth of experience to Caraway House Care Home as the Home Manager.

Justine

Justine Sanderson

Job Title: Clinical Manager Joined: 2024

Our Deputy Clinical Manager Justine graduated from Bucks New University in 2009, she went on to complete her Nurse Prescribing qualification in 2014.


In 2015, Justine set up a Homeless Health Service in London, where she won the Nursing Times Award for the best Community Project.


In 2019, Justine was awarded the title of Queen’s Nurse, this is awarded to Nurses, who demonstrate the highest standards of care in the community.


Justine joined Selsey Medical Practice in 2020, where she covered all aspects of care as an Independent Nurse Prescriber; alongside that role, Justine also carried out the weekly Ward Rounds, supporting all the local Care Homes.


As the Clinical Deputy Manager of Caraway, Justine is looking forward to overseeing the nursing team and ensuring Caraway House delivers high-quality care to all our residents, she will be working very closely with the Registered Manager, supporting the management of the business, the teams within it, and the quality of care being delivered to our residents.

Sarah

Sarah Rose

Job Title: Business Administrator Joined: 2023

Our Business Administrator Sarah is an efficient and versatile colleague.


Having dedicated the past 14 years working for the NHS achieving Management level, she has great people skills, showing compassion, empathy and being proactive in helping people. With extensive experience working within General Practice Sarah has led teams and supported colleagues through their career progression and implementing training. Continuously strives to support her team members and service areas to provide competent and resourceful service and is dedicated to maintaining these standards for Caraway House.


Sarah has achieved qualifications in Business and Finance, along with her recent Graduation having completed her CIPD Level 5 qualification in human resources.

Trena

Trena Morey

Job Title: Wellbeing & Activities Lead Joined: 2024

Trena is an enthusiastic colleague, who always strives to achieve a very high standard in whatever she does.


She has the ability to lead and motivate others and has good communication skills. With 16 years of experience in the care sector. Trena has worked within a team to support adults with learning disabilities and has been dedicated to making a difference in the resident's lives. Trena is efficient and highly organised and will continue to demonstrate her skills and knowledge, previously gained to give 100% to her role for Caraway House.

Jodie

Jodie Houghton

Job Title: Head Housekeeper

Our Head Housekeeper Jodie has started her career as a housekeeper, privately cleaning people's houses for 8 years, this will be Jodie’s first experience working in a care home; she already has demonstrated her passion for ensuring that the home maintains the highest levels of cleanliness. Jodie will take pride in creating a charming atmosphere for our residents throughout the home including in their bedrooms. Jodie is looking forward to managing the housekeeping team and ensuring that cleaning does not get in the way of the resident’s day-to-day experience at the home.

Laura

Laura Mitir

Job Title: Senior Care Assistant

Laura has worked in the care industry for over 20 years in various roles and is excited to take on her new role at Caraway House Care Home.

Fiona

Fiona Lee

Job Title: Care Assistant

Fiona has worked in care for 25 years, mostly with special needs children & adults, who have a disability. She is looking forward to working with our residents and providing exceptional care around the clock.

Emily

Emily Vaughan

Job Title: Care Assistant

Emily started her career in Care in 2016. She has worked towards achieving a Level 3 In Health and Social Care. Emily is looking forward to coming to work at Caraway supporting all our residents and continuing her career in care.

Frequently Asked Questions about Caraway House Care Home

What types of Care is Caraway House Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Caraway House Care Home have?

There are 62 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Caraway House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Caraway House Care Home to the centre of Chichester?

6.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caraway House Care Home to verify any information. View our terms and conditions. Caraway House Care Home has an Enhanced Service - more info.