What types of Care is Dales House registered for?

Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How far is Dales House to the centre of Hull?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Dales House care home, 304 Cottingham Road, Hull, East Riding of Yorkshire HU6 8QA

Dales House

304 Cottingham Road, Hull HU6 8QA

3 Reviews

Care Provided by Dales House

Primary Care Categories

Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Younger Adults

Length of Stay

Permanent Care

Care Types Provided

Residential Care
For a maximum of 7 Service Users

Funding & Fees

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Owner

Westwood Care Group Ltd

Person in Charge

Bianca Thompson (Manager)

Local Authority / Social Services

Kingston upon Hull City Council

Admission Information

Ages from 18 to 64

Care Home Design/Build

Purpose Built: No

Room Information

Single Rooms (7)
Single Rooms with Ensuite Wet Room (2)

Review from Jacqui B (Mother of Resident) published on 2 June 2017 Submitted via Website • Report

Overall Experience

We first visited Dales House in December 2016 whilst looking for alternative respite care for our daughter. As we were welcomed into Dales, I knew instantly that this was where I wanted our daughter to come. The feeling I had as we walked around can only be described as a 'huge hug'. The staff are friendly,

approachable and genuinely interested in their families who use their home.
Since our initial visit, our daughter has spent two weekends there and I am so pleased with our decision. She has settled so well because of the professional, attentive and caring staff and their passion for provide a caring, homely and family oriented environment.

Reply from Mary-Jane Hoyle, Registered manager at Dales House

Thank you so much for taking the time to leave a review. We care passionately about the services we provide at Dales House and positive feedback is the greatest compliment we can receive. We strive to…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Rachel I (Mother of Resident) published on 13 February 2017 Submitted via Website • Report

Overall Experience

The wonderful, friendly, caring staff at Dales did their utmost to help my son settle in and continue to support him well. A lot of thought and dedication has gone into planning his timetable of activities. The carers have all taken the time and interest to get to know my son and they respond well to

his needs. Communication is excellent and we are always kept informed of events and progress. Choosing Dales was the best decision we made for our son and we are very grateful to management and staff for all their hard work and support.

Reply from Mary-Jane Hoyle, Registered manager at Dales House

Thank you for such positive feedback. We strive to provide outstanding care based on the principles of family life. we love our care home and the members that live there, hearing such comments only…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from John S (Brother of Resident) published on 16 December 2016 Submitted via Website • Report

Overall Experience

Best care home, I am so pleased and fortunate to have my brother looked after by a very caring bunch of staff, they are like a family.

They do everything and more to support my brother, activities and days out are of high quality, the manager is a credit to Dales House, attentive to all the needs

my brother requires, which gives my family piece of mind.

She kept close contact with me and is on the ball at all times, a big thank you to all at Dales House.