Ellenborough Court

Very bad experience for my Autistic son and me. He had no choice of staff who he liked to be with. This is most vital for an Autistic. Staff are allocated with a client the evening before and this does not work with an Autistic but he had no choice and he would decline to be with people that he did not like, hence he would spend days alone with no contact from staff, in fact, he lived in isolation. The staff that he did like would leave shortly after they started. Staff turnover is immense and the key worker system is in my view non-existent. My son was left to his own devices and without my everyday input, he would have never have survived in that environment. Many discrepancies with the level of support and care that my son received. In fact, it was heartbreaking to witness as a mother and lifelong carer. Even when we moved him out he had little or no support with packing. The manager and staff stayed in the main house whilst myself and his new company did the packing. Restricted views.