What types of Care is Ellenborough Court registered for?

Learning Disability / Autism, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Ellenborough Court?

Close to Local shops, Near Public Transport, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ellenborough Court to the centre of Weston-super-Mare?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Ellenborough Court care home, 3 Ellenborough Crescent, Weston-super-Mare, North Somerset BS23 1XL

Ellenborough Court

3 Ellenborough Crescent, Weston-super-Mare BS23 1XL

1 Review

Care Provided

Type of Service

For a maximum of 5 Service Users

Primary Care Categories

Learning Disability / Autism
Mental Health Condition
Younger Adults

Length of Stay

Permanent Care

Facilities

Close to Local shops
Near Public Transport
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room

Good to Know

Group/Owner

Community Therapeutic Services Ltd

Person in charge

Linda Rees (Registered Manager)

Local Authority / Social Services

North Somerset District Council

Admission Criteria

Ages from 18 to 65

Care Home Design/Build

Purpose Built: Yes
Last Refurbishment: 2015

Room Information

Single Rooms (5)
Couples/Companion Rooms (0)

Parking

Parking available outside on street

Order by:

Review from Mo O (Mother of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience

Very bad experience for my Autistic son and me. He had no choice of staff who he liked to be with. This is most vital for an Autistic. Staff are allocated with a client the evening before and this does not work with an Autistic but he had no choice and he would decline to be with people that he did

not like, hence he would spend days alone with no contact from staff, in fact, he lived in isolation. The staff that he did like would leave shortly after they started. Staff turnover is immense and the key worker system is in my view non-existent. My son was left to his own devices and without my everyday input, he would have never have survived in that environment. Many discrepancies with the level of support and care that my son received. In fact, it was heartbreaking to witness as a mother and lifelong carer. Even when we moved him out he had little or no support with packing. The manager and staff stayed in the main house whilst myself and his new company did the packing. Restricted views.

Reply from Sally Ford, HR and Training Co-ordinator at Ellenborough Court

Our recollections of the care and support may differ, however, if you wish to contact us to discuss further, we would be happy for you to do so.
Community Therapeutic Services

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Ellenborough Court