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Ellwood Place Dementia Care Home

Ifield Park, Rusper Road, Crawley, West Sussex RH11 0JE
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Ellwood Place Dementia Care Home, Crawley
Ellwood Place Dementia Care Home, Crawley
Ellwood Place Dementia Care Home, Crawley

Ellwood Place is a recently refurbished, elegant care home located in the heart of Crawley, West Sussex, providing residential dementia care. Set within 3.5 acres of beautifully landscaped private gardens, the home offers a peaceful and secure environment where residents can enjoy a sense of calm and well-being.

This privately-owned home provides a welcoming atmosphere for up to 27 residents, each living in their own stylish en-suite room designed for both...  

Care Provided by Ellwood Place Dementia Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,445From £1,552
Residential Dementia CareFrom £1,445From £1,552

All fees quoted are following a full pre-admission assessment.

Contact Ellwood Place Dementia Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Peng Li-Poole(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Single Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are welcome anytime.

Parking

  • Parking facility available at the front.

Ellwood Place Dementia Care Home Reviews (7)

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8.8

Ellwood Place Dementia Care Home has a Review Score of 8.8 (8.825) out of 10, based on 4 reviews in the last 2 years. Over all time Ellwood Place Dementia Care Home has 7 reviews.

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Review from Jill A (Daughter of Resident) published on 25 June 2025 Submitted via Website
Overall Experience
I am always made welcome but staff continue to focus their attention on caring for the residents. This is as it should be.
My mother is clean and her hair is always combed and clipped back nicely.
When my mother had a fall she was appropriately cared for whilst awaiting the paramedics and on her return from hospital. Thank you.

It was lovely to visit the café and to see Mum welcomed there by a member of staff who not only remembered her name, but how she liked her coffee.

Reply from Supriya Sunder, Marketing Lead at Ellwood Place Dementia Care Home

Thank you so much for your kind feedback. We are delighted to hear that you feel welcome during your visits and that your mother is receiving the attentive care she deserves. It is reassuring to know that she is well looked after, from her personal grooming to the support she received after her...  

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Review from Mark R (Son of Resident) published on 19 June 2025 Submitted via Website
Overall Experience

My mother spent 5 years in the care of the staff at Elwood Place, Ifield Park, Crawley.

During her long stay the staff worked tirelessly to help her with those aspects of her life that she needed assistance with. In addition to her physical needs, time was spent ensuring that she was mentally stimulated through various activities and the carers psyience and general interaction. As her dementia worsened, she needed more time and care which was always given with empathy, understanding and patience.

The atmosphere of the home was that of 'a family'

and it was of great comfort to us as her immediately family that we could relax in the knowledge that she was professionaly cared for.

Reply from Supriya Sunder, Marketing Lead at Ellwood Place Dementia Care Home

Thank you so much for your message. It honestly means a lot to all of us here!Working in care is not always easy, but hearing that the support we provided to your mum brought comfort and peace to you and your family is exactly what we are striving for.We really appreciate you taking the time to...  

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Review from Kay S (Niece of Resident) published on 18 June 2025 Submitted via Website
Overall Experience
My relative has been a resident at Ellwood Place for16 months and is very happy there. She is very well cared for and always clean and nicely dressed.
The staff are very caring and attentive to all the residents.
Over the last year, Ellwood Place has undergone a great refurbishment in the living areas and has been decorated and furnished to a very high standard making it a very relaxing and comfortable place for the residents and visitors too.
When we visit we are always made very welcome and offered refreshment and the staff always ensure that we are able to have a comfortable area to sit with our relative for the visit .

It gives me great peace of mind to know that my relative is being so well cared for .

Reply from Supriya Sunder, Marketing Lead at Ellwood Place Dementia Care Home

Thank you so much for your lovely feedback! It is wonderful to hear how happy your relative is at Ellwood Place, and we are so pleased that you feel confident in the care and support she receives.Your kind words about the team and the environment mean a lot to us. We are really proud of the recent...  

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Review from Georgie F (Next of Kin) published on 18 June 2025 Submitted via Website
Overall Experience

I am very pleased with all staff in Ellwood especially permanent Senior Carer who know residents very well and Deputy Manager who been here for a year. The place run sooth, with nice calm atmosphere, could not find better place for my mum as Ellwood place. Lady Senior carer and Man Deputy manager run that place i will say to outstanding standard of care. My mum wasn't long there but long enough to see warmness, calmness, compassion and homely atmosphere. When mum was on EOL they always fins time to come to her room and spend time with her even if was so busy they always been there with us, support my mum emotionally but also myself and my sister, we build so good relationship with staff but especially with Senior carer and deputy manager, as those 2 you will see them all the time and they are very easy to talk and give correct advice.

Reply from Supriya Sunder, Marketing Lead at Ellwood Place Dementia Care Home

Thank you so much for your kind words. We are really pleased to hear that you felt supported during your mum's time with us and that the atmosphere at Ellwood felt calm, warm, and homely.It means a lot that you noticed the care and dedication from our Senior Carer and Deputy Manager - they truly...  

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Review from P W (Friend of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience

There is a happy atmosphere in Elwood. I am always made welcome by the carers. I have been visiting for 5 years. The relationship between the carers and the residents is very good, warm, helpful and affectionate.

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Review from R S (Daughter of Resident) published on 6 November 2023 Submitted via Postal Card
Overall Experience
The carers are always cheerful and attentive to the residents. Mum is cared for well and is clean and tidy. If any issues arise, one of the seniors contacts me to keep me updated and explain the situation in a clear manner, but always with thought to the interests of both the resident and her family.
I have the freedom to visit Mum at any time or to phone and get an update about her at any time.

I am very happy with delegating my mum's care to Ellwood Place.

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Review from J S (Daughter of Resident) published on 3 August 2022 Submitted via Postal Card
Overall Experience

My mum has been in Ellwood for around 3 years. I was really worried about my mum going into a care home but I didn't need to worry. The overall experience has been really positive. The home is like a big family. The staff show exceptional kindness and are very patient and caring. The residents are always involved in some sort of activity. The activity staff are exceptional. All the staff are always friendly and cheerful despite what must be a very difficult job.

Reply from Tanya Surtees, Personnel Administrator & PA to CEO at Ellwood Place Dementia Care Home

Thank you for such a lovely review, we really appreciate it. It is such an anxious time when loved ones need the 24/7 care of a home and the decision has to be made. We try to provide a relaxed and comfortable transition from their home to ours. We believe in having fun and our activities team are exceptional! Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 18 Mar 2026

    Ifield Park Care Home proudly celebrated achieving the prestigious Veteran Friendly Framework (VFF) Accreditation, marking a significant milestone in its ongoing commitment to supporting Armed Forces Veterans. The celebration brought...

  • 12 Feb 2026

    A fantastic start to the New Year! Ifield Park Care Home in Crawley recently earned a 5 -Star Food Hygiene Rating following a recent unannounced inspection. A recognition of our...

  • 04 Jul 2025

    As we recently celebrated the Armed Forces Day, one of our residents shared with us their memory from Second World War. Mary Williams had a beautiful Teddy Bear that originally...

Upcoming Events

There are no upcoming events for Ellwood Place Dementia Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Ellwood Place Dementia Care Home.

Meet the Team (2)

Peng Li-Poole
Peng Li-PooleJob Title:Registered ManagerJoined: 2025

We are excited to welcome Peng Li-Poole as our new manager!

She brings her rich experience and knowledge to lead our team and provide the highest standard of care for our residents.

Hayley McCafferty
Hayley McCaffertyJob Title:Admin

Hi, I am Hayley. As Care Home Administrator, I manage day-to-day operations, ensuring accurate resident records, coordinating appointments, and maintaining communication with families and healthcare providers. I focus on compliance, financial management, and creating a smooth, supportive environment for both residents and staff in our lovely care home.

Frequently Asked Questions about Ellwood Place Dementia Care Home

What types of Care is Ellwood Place Dementia Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ellwood Place Dementia Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Ellwood Place Dementia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ellwood Place Dementia Care Home to the centre of Crawley?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ellwood Place Dementia Care Home to verify any information. View our terms and conditions. Ellwood Place Dementia Care Home has an Enhanced Service -more info.