Care Homes Owned by QH Ifield Park Care Home Ltd

Thank you so much for your kind feedback. We are delighted to hear that you feel welcome during your visits and that your mother is receiving the attentive care she deserves. It is reassuring to know that she is well looked after, from her personal grooming to the support she received after her fall. We are also glad you had a positive experience in the caf and that our staff remembered both your mother and her preferences-these small touches can mean a lot. Your words are truly appreciated and will be shared with the team.

Thank you so much for your message. It honestly means a lot to all of us here!Working in care is not always easy, but hearing that the support we provided to your mum brought comfort and peace to you and your family is exactly what we are striving for.We really appreciate you taking the time to write. Your words will mean a great deal to the team who were alongside your mum throughout her time with us.

Thank you so much for your lovely feedback! It is wonderful to hear how happy your relative is at Ellwood Place, and we are so pleased that you feel confident in the care and support she receives.Your kind words about the team and the environment mean a lot to us. We are really proud of the recent refurbishments, and it is lovely to know they have made a positive difference to both residents and visitors alike.It is also great to hear that your visits are enjoyable and that our team helps make that time feel easy and enjoyable. The connection with families is something we truly value!Thank you again for your thoughtful feedback, it really does mean a lot to all of us!

Thank you so much for your kind words. We are really pleased to hear that you felt supported during your mum's time with us and that the atmosphere at Ellwood felt calm, warm, and homely.It means a lot that you noticed the care and dedication from our Senior Carer and Deputy Manager - they truly put their hearts into what they do!Hearing you describe our care as 'outstanding' really encourages the whole team and we are glad that you felt comfortable building strong relationships with the team, as this is something we truly value.Thank you once again for taking the time to share your experience with us!

Thank you so much for your kind and thoughtful words. We are truly grateful that you took the time to share your experience. It truly means a lot to us, that you felt supported throughout your mum's time here, especially during her final days. It was a privilege to care for her, and we are so glad to know she enjoyed the activities while with us.We really appreciate your feedback about weekend activities. That is something we will certainly take on board as we continue to improve the experience for everyone. Your recommendation is deeply appreciated, and we are grateful you entrusted us with your mum's care.

Thank you for your review, we really appreciate it. We are pleased that your friend is happy at Ifield Park. We are sorry to hear that you have concerns your friend is wearing clothing not belonging to him and his clothes are going missing. We have looked into this, as we were not aware of your concerns prior to this review. All our residents' clothing is clearly labelled, and we take considerable care to ensure they have their own items of clothing only. Your friend accepted the offer of some donated clothing and we believe that these are the clothes that you are referring to. Your friend has full capacity and can make decisions regarding this. I hope this alleviates your concerns. All our menus change with the seasons and are nutritious and well-balanced. We have options that our residents can choose from daily and encourage them to choose a variety. If you have any further concerns, please speak with a member of staff during your visit and they will look into them immediately.

Thank you for taking the time to leave us such a lovely, kind review, we really appreciate it. We always love to welcome family and friends of our relatives. Especially on memory-making events like a birthday and when it’s a 100th birthday, it’s even more of a special occasion!

Thank you so much for taking the time to write such a lovely review. We really appreciate it. We understand that residents' needs change as time goes on and those changes can be scary for both the family and their loved ones. We adapt and change our support to reflect each resident's needs as they change and we always provide this with care and understanding. We are so happy to hear that you are impressed with the care that your mother has received. Thank you.

Thank you so much for your lovely, kind review and for taking the time to write this. We really appreciate it. We strive to provide the best care for our residents at the end of their lives. We consider what matters most to them and to their family. We give support, comfort and care to enable them to pass in the most peaceful and comfortable way. We are glad you felt supported too, this is always our aim. Thank you.

Thank you for such a lovely review, we really appreciate it. It is such an anxious time when loved ones need the 24/7 care of a home and the decision has to be made. We try to provide a relaxed and comfortable transition from their home to ours. We believe in having fun and our activities team are exceptional! Thank you.

Thank you so much for your lovely words. We appreciate you taking the time to review us.
We absolutely love having your mum with us, all the staff in Woodroffe Benton say she is a joy to care for.