Care Homes Owned by QH Ifield Park Care Home Ltd in West Sussex
8.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Sussex for QH Ifield Park Care Home Ltd are showing below.
View the details of all 2 locations (with 17 reviews) owned by QH Ifield Park Care Home Ltd
QH Ifield Park Care Home Ltd Locations in West Sussex (2)
Ellwood Place Dementia Care Home
9.3
7 reviews
Ifield Park, Rusper Road, Crawley RH11 0JE
"My mother spent 5 years in the care of the staff at Elwood Place, Ifield Park, Crawley. During her long stay the staff worked tirelessly…" Read all 7 reviews
Location Type Care Home
Ellwood Place is a recently refurbished, elegant care home located in the heart of Crawley, West Sussex, providing residential dementia care. Set within 3.5 acres of beautifully landscaped private gardens, the home offers a peaceful and secure environment… Read more about Ellwood Place Dementia Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 30 Rooms
- from £1,250 / week
Woodroffe Benton House
7.7
10 reviews
Ifield Park, Rusper Road, Crawley RH11 0JE
"My mothers care has been very good, the staff have been very supportive kind with mum and myself. I felt very supportive in mums final days…" Read all 10 reviews
Location Type Care Home
Woodroffe Benton House is a residential care home located in Crawley, West Sussex. Established in 1954, this privately owned home offers a friendly and caring environment for up to 24 residents, each residing in their own private en-suite room. Set… Read more about Woodroffe Benton House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 35 Rooms
- from £1,250 / week
QH Ifield Park Care Home Ltd Reviews in West Sussex (17)
8.5
QH Ifield Park Care Home Ltd has a Group Review Score of 8.5 (8.499) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to QH Ifield Park Care Home Ltd must have a Review Score.
Review of
Ellwood Place Dementia Care Home
from Jill A (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am always made welcome but staff continue to focus their attention on caring for the residents. This is as it should be.
My mother is clean and her hair is always combed and clipped back nicely.
When my mother had a fall she was appropriately cared for whilst awaiting the paramedics and on her return
My mother is clean and her hair is always combed and clipped back nicely.
When my mother had a fall she was appropriately cared for whilst awaiting the paramedics and on her return
from hospital. Thank you.
It was lovely to visit the café and to see Mum welcomed there by a member of staff who not only remembered her name, but how she liked her coffee.
It was lovely to visit the café and to see Mum welcomed there by a member of staff who not only remembered her name, but how she liked her coffee.
Reply from Supriya Sunder, Marketing Lead at Ellwood Place Dementia Care Home
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Review of
Ellwood Place Dementia Care Home
from Mark R (Son of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother spent 5 years in the care of the staff at Elwood Place, Ifield Park, Crawley.
During her long stay the staff worked tirelessly to help her with those aspects of her life that she needed assistance with. In addition to her physical needs, time was spent ensuring that she was mentally stimulated
through various activities and the carers psyience and general interaction. As her dementia worsened, she needed more time and care which was always given with empathy, understanding and patience.
The atmosphere of the home was that of 'a family'
and it was of great comfort to us as her immediately family that we could relax in the knowledge that she was professionaly cared for.
Reply from Supriya Sunder, Marketing Lead at Ellwood Place Dementia Care Home
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Review of
Ellwood Place Dementia Care Home
from Kay S (Niece of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My relative has been a resident at Ellwood Place for16 months and is very happy there. She is very well cared for and always clean and nicely dressed.
The staff are very caring and attentive to all the residents.
Over the last year, Ellwood Place has undergone a great refurbishment in the living
The staff are very caring and attentive to all the residents.
Over the last year, Ellwood Place has undergone a great refurbishment in the living
areas and has been decorated and furnished to a very high standard making it a very relaxing and comfortable place for the residents and visitors too.
When we visit we are always made very welcome and offered refreshment and the staff always ensure that we are able to have a comfortable area to sit with our relative for the visit .
It gives me great peace of mind to know that my relative is being so well cared for .
When we visit we are always made very welcome and offered refreshment and the staff always ensure that we are able to have a comfortable area to sit with our relative for the visit .
It gives me great peace of mind to know that my relative is being so well cared for .
Reply from Supriya Sunder, Marketing Lead at Ellwood Place Dementia Care Home
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Review of
Ellwood Place Dementia Care Home
from Georgie F (Next of Kin) published on 18 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very pleased with all staff in Ellwood especially permanent Senior Carer who know residents very well and Deputy Manager who been here for a year. The place run sooth, with nice calm atmosphere, could not find better place for my mum as Ellwood place. Lady Senior carer and Man Deputy manager run
that place i will say to outstanding standard of care. My mum wasn't long there but long enough to see warmness, calmness, compassion and homely atmosphere. When mum was on EOL they always fins time to come to her room and spend time with her even if was so busy they always been there with us, support my mum emotionally but also myself and my sister, we build so good relationship with staff but especially with Senior carer and deputy manager, as those 2 you will see them all the time and they are very easy to talk and give correct advice.
Reply from Supriya Sunder, Marketing Lead at Ellwood Place Dementia Care Home
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Review of
Woodroffe Benton House
from V G (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mothers care has been very good, the staff have been very supportive kind with mum and myself. I felt very supportive in mums final days and throughout her stay. Mum enjoyed the entertainment/activities and if there was something that could be worked on I'd say activities at the weekend. Would recommend
this care home to friends and relatives. Thank you for her care.
Reply from Supriya Sunder, Marketing Lead at Woodroffe Benton House
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Review of
Ellwood Place Dementia Care Home
from P W (Friend of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
There is a happy atmosphere in Elwood. I am always made welcome by the carers. I have been visiting for 5 years. The relationship between the carers and the residents is very good, warm, helpful and affectionate.
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Review of
Ellwood Place Dementia Care Home
from R S (Daughter of Resident) published on 6 November 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers are always cheerful and attentive to the residents. Mum is cared for well and is clean and tidy. If any issues arise, one of the seniors contacts me to keep me updated and explain the situation in a clear manner, but always with thought to the interests of both the resident and her family.
I have the freedom to visit Mum at any time or to phone and get an update about her at any time.
I am very happy with delegating my mum's care to Ellwood Place.
I am very happy with delegating my mum's care to Ellwood Place.
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Review of
Woodroffe Benton House
from Anita B (Friend of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Have not had many problems - my only concern is some of my friend's clothes seem to go missing - he wears items that are not his - clothes are kept clean by laundry. Most of the staff are friendly and helpful. Some days are not good for visiting. Soft menu food does not seem to vary - can be boring.
My friend is happy there - it is hard to get to as I don't drive and am disabled myself - can only visit every other week. Covid regulations have been well maintained.
Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House
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Review of
Woodroffe Benton House
from Charlotte M (Great-granddaughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care staff, engaging residents in all activities. Made to feel very welcome on my great gran's 100th birthday. It was truly an amazing day. Thank you.
Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House
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Review of
Woodroffe Benton House
from Michael R (Relative of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Came here for my wife's nan's 100th birthday. Fantastic experience, super staff, best care home I have ever visited. Couldn't fault anything.
Reply from Tanya Surtees, Personnel Administrator & PA to CEO at Woodroffe Benton House
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Review of
Woodroffe Benton House
from Sarah P (Granddaughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care provided is excellent, the most wonderful, amazing and caring staff from management to care staff. We visited for my grandmother's 100th birthday, all my grandmother's family have been made so welcome, they have made a special day wonderful. I will never forget the kindness shown today, wonderful
memories. Thank you.
Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House
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Review of
Woodroffe Benton House
from Patrick K (Son of Resident) published on 5 September 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Ifield Park Care Home (Woodroffe Benton House) have supported, reassured and cared for my mother over the last two years. The frightening transition of losing her memory has been kindly supported. The Covid-19 experience facilitated visiting when possible and recognised the benefit of familial social
interaction to individuals with memory impairment. The staff are kind, caring and positive in their behaviour. I have been very impressed with their care of my mother.
Reply from Tanya Surtees, Personnel Administrator & PA to CEO at Woodroffe Benton House
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Review of
Woodroffe Benton House
from C T (Daughter of Resident) published on 5 September 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has only been at the care home for a few months and what a massive difference already. The staff are friendly and it really feels like a family environment. Staff communication is great. We as a family are happy with the service provided.
Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House
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Review of
Woodroffe Benton House
from Sue D (Daughter of Resident) published on 4 September 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to take this opportunity to express our appreciation for the excellent care shown to our mum during the time she was at Ifield Park in Woodrolfe Benton House. This was of particular note in her end of life care where her increasing needs were attended to with the upmost kindness and compassion.
As a family, we too felt looked after and supported. We send a huge thank you to all the staff who have helped our mum over the last 2 years.
Reply from Tanya Surtees, Personnel Administrator & PA to CEO at Woodroffe Benton House
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Review of
Ellwood Place Dementia Care Home
from J S (Daughter of Resident) published on 3 August 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been in Ellwood for around 3 years. I was really worried about my mum going into a care home but I didn't need to worry. The overall experience has been really positive. The home is like a big family. The staff show exceptional kindness and are very patient and caring. The residents are always
involved in some sort of activity. The activity staff are exceptional. All the staff are always friendly and cheerful despite what must be a very difficult job.
Reply from Tanya Surtees, Personnel Administrator & PA to CEO at Ellwood Place Dementia Care Home
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Review of
Woodroffe Benton House
from J B (Daughter of Resident) published on 1 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was quite worried about finding the right care home for my mother, but I needn’t have been. My mother is very happy there and well cared for, which is the important thing. She always says how good the food is. The staff work very hard and are very friendly and welcoming.
Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House
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Review of
Woodroffe Benton House
from Shirley P (Daughter of Resident) published on 1 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was unwell and I received a call from the staff to advise me of Mum being poorly. I went straight to the home and they were so helpful and caring for both Mum and myself, nothing was too much trouble. They were all so helpful, it put my mind at ease to know that my mum was being so well looked
after and notifying me at all times they were amazing. Thank you to all.
Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House
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Awards / Recognitions (1)
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