






Set within extensive beautiful gardens close to Chislehurst Common, Fairlight is a Victorian mansion.
There is a link between the residential home and the nursing home, Fallowfield, to provide continuity of care from residential to nursing.
Individualised 24-hour care is available for clients, with highly qualified staff on hand to tend to residents.
There are daily menu choices with a vast array of healthy meals to chose from, and a wide variety of...
Care Provided by Fairlight
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Minimum 2 weeks Respite Care.
The price(s) shown are provided by the care home. Contact Fairlight for full pricing details and T&Cs.
Contact Fairlight to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Mills Family Ltd
- Private Owned
Person in charge
- Tanya Young(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (20)
Visiting
- No visiting hour restrictions
Parking
- Free Parking on site
Fairlight Reviews (23)
Fairlight has a Review Score of 7.0 (7.026) out of 10, based on 3 reviews in the last 2 years.
Over all time Fairlight has 23 reviews.
Mum moved in October 25 after a prolonged stay in hospital. She settled almost straight away, she has been very happy at Fairlight. The staff and management are amazing, very caring always very friendly. We feel included, like we are all part of the family, we are always kept informed of any issues Mum has. The main thing is Mum is happy to be at Fairlight and now calls it "home". We have no hesitation to recommend Fairlight.
Thank you for your wonderful review! We are so pleased that your mum has settled in so quickly after her hospital stay and now calls Fairlight "home." Hearing that you feel like part of our family is exactly what we strive for. Thank you for your kind words about our team and for recommending us!
The staff are professional and friendly.
Regular relatives meetings give us a chance to glean information and ask general questions. The managers door is always open for personal queries.
I would recommend this home
Thank you for writing such a lovely review. We are very lucky to have such a great team of staff in Fairlight Residential Home.
Mum suffers from severe dementia and was admitted to hospital prior to moving to Fairlight due to her inability to care for herself and a urine infection. Social Services concluded that a residential placement was the appropriate next step, as she could no longer safely live alone.
Since her move, she has been noticeably anxious and agitated, struggling to adjust to her new environment, which is understandable given her dementia and the drastic change from living independently to a communal setting. Despite this, it is now evident that Fairlight is unable to manage her complex dementia needs.
Most concerningly, I was informed by Fairlight in a single phone call that an ambulance had been called and Mum was being sent to hospital, even though she was not exhibiting serious illness. This lack of communication is extremely distressing.
Thank you for sharing your feedback about your mother's recent experience at Fairlight. We understand how unsettling it can be when a loved one with dementia moves into a new environment and are sorry for any distress caused. Your mother's wellbeing is always our priority, and emergency services...
My grandad has been here many years and receives the best of care. The grounds are beautiful to walk around and always well-kept. Staff are always friendly and attentive. There are lots of activities and outings to keep residents busy if they wish to participate.
Thank you for taking the time to write such a lovely review. We are very pleased your grandfather and your family are happy with his care. We are very fortunate to have such a great staff. I will pass on your lovely comments to the staff.
Mum has received good care from the staff at Fairlight. We have been kept up to date at all times by friendly staff. When there have been issues, they have been addressed and dealt with quickly. In general, we have been pleased with the care Mum has received at Fairlight. Our only real concern was the poor standard of food.
Thank you for your complementary review on the care your mother received while living at Fairlight. Sorry to hear that you were disappointed with the standard of food she received, any issues that were brought to us were resolved quickly and alternatives offered. We will obviously address this with...
My mother spent five very happy years in the home of Fairlight. All the staff were always happy to help and assist, even through the difficult times whit Covid. Mother loved Victorian buildings and believed she was at home with her dementia. Many thanks to all.
Thank you for taking the time to write a lovely review. We are very pleased your mother enjoyed her stay at Fairlight Residential Home. I will pass on your lovely comments to the staff.
The month-long stay in Fairlight was the best experience over many years of disability. I enjoyed the garden too it was really beautiful. On my last day there I was fortunate enough to visit the garden and enjoy its unique design and plants. The staff were exceptionally friendly and helpful. Thank you to them all.
Thank you for taking the time to write such a lovely review. We are so pleased you enjoyed your stay with us at Fairlight Residential Home and we will welcome you back at any time. I will of course pass on your lovely comments to the Manager and staff.
I have recently been visiting my friend who is receiving respite care at Fairlight. She appears to have settled in well and has remarked on several occasions how kind and caring the staff are. The setting is beautiful and I have found the atmosphere calm and very welcoming and the staff very friendly and helpful.
Thank you for writing a lovely review. I will pass on your lovely comments to the staff.
This care home is in a beautiful setting with a lot of space for residents to do activities or spend time with visiting relatives and friends. My father moved into Fairlight following a serious illness which left him very frail and thin. He benefited from the great care and support provided by the Manager and her team of care and support staff. Over the years he has lived in Fairlight he has enjoyed many of the activities, outings (numerous) and walks in the extensive grounds. Now age 92, he has frail moments and I appreciate the good care he is provided. The staff are trained well and keep me up to date with any changes or concerns regarding his care. He is very happy, has always been able to make his own choices, and is comfortable and well supported.
Thank you for your review, and for taking the time to bring your experience to our attention. Your father is a popular long-term resident who isn’t letting his age slow him down, and we aim to keep him this way for as long as possible. We provide your father with the best possible appropriate care and support that he needs, and long may this continue.
I would like to take this opportunity to thank the staff at Fairlight for providing such a warm and caring environment for my father-in-law. I have been pleasantly surprised at how well he has settled in and this, I feel, has a great deal to do with the quality of the care and the thoughtful attention he receives. Thank you all for helping him make such a smooth transition.
Thank you for your review of our home. We always aim to provide a warm and caring environment for our residents, trying to tend to their specific needs and allowing them to feel at home as quickly as possible so they may settle quickly. It’s always reaffirming to have this confirmed via relatives,...
The routine of this place is you sit down there and be quiet, they are always too busy and have endless excuses why they cannot do things, simple things like wanting to go to the toilet and "you'll have to wait we are busy". I began calling at 9:30 on my Uncle's 92nd birthday to wish him the best and by 1 o'clock I was still getting excuses why I couldn't speak to him. The admin woman had a massive chip on her shoulder and tells me I'm being aggressive rather than dealing with the problem, creating a whole new one totally unrelated. I was annoyed not aggressive. Not enough words allowed to type more or I would.
We noted your review and spoke with our staff who all recalled your aggressive manner in person and on the phone. Uncle came for respite and improved during his stay, he began walking again, began using our downstairs lounge but he was frail and chose not to have visitors/calls daily. On his...
Thank you so much for looking after my father so well. You made him feel comfortable and cared for. He enjoyed the food and the company, and your staff were so helpful and friendly whenever I came to visit. We are very grateful for all your help.
Thank you for your kind words which we will pass on to the staff.
as my sister and I drove up the drive, past the beautiful garden to be greeted by two smiling and welcoming staff. We knew this was the right place to care for our dad. The staff are wonderful - if we have any queries or worries they are dealt with straight away. The decor and surroundings are more like a hotel and to quote dad "this is a first class place - I really can't fault it, and the food is good too.
Thank you for your kind words, I will pass your comments on to the staff.
My uncle is very, very happy in Fairlight. I think everyone makes over 100% to help and care for the people in there. I couldn't have picked a better place for him. I am extremely happy with the staff and they keep me informed of everything.
Thank you for taking the time to send a review and your kind words which I will pass on to the staff. I am pleased to hear that you are happy with the care that the staff at Fairlight provide.
During this difficult time, Fairlight has kept us informed of visiting process, ensuring safety for both mother and visitors. Communicates with relatives regarding care and ongoing care needs.
Thank you for taking the time to write a review. I will pass on your lovely comments to the staff.
The standard of care by the staff is very good. However, other aspects are not. On the 1st July 2021 new caterers took over the cooking. Since then, the quality of the meals has deteriorated considerably. There is very little choice, the quality of the food is poor, little variety and they often run out of things, eg yoghurts, the standard is very inconsistent, sometimes acceptable, but often not. At the fees the residents pay, they should be provided with good, healthy, hot meals of good quality - this is often not the case. The state of the carpets in my mother's room is not acceptable. She moved into the room during the lockdown, so I was unable to view it in advance. It was badly stained before my mother took on the room and needs a good clean. She is paying over the odds for a very small room, so we would expect the carpet to be cleaned or replace. The cleaning staff work hard to keep the rest of the room clean. Please note, I have delayed returning this form in case the catering improved. Sadly it hasn't despite my mother and other residents complaining.
Thank you for complimenting the standard of care by the care staff and the cleaning staff, who continue to work so hard. We would like to encourage the families to come forward to be able to discuss any issues further on a one to one basis, which gives us an opportunity to be able to review our services. The new caterer's suppliers are in the process of improvements. We appreciate your feedback.
Fairlight was highly recommended to us, so we viewed the home when the time came for mum to move into one. The home is just beautiful, well furnished and clean. Any staff I have met are extremely pleasant and helpful. Often when I call, Mum is busy with an activity. Mum is looking the best she has for a long time. Currently mum is settling well with the help of the excellent carers. She likes everyone there. I feel extremely grateful for the care she is receiving.
Thank you for taking the time to write a lovely review. We are very pleased you are happy with the care your mother is receiving, and I will pass on your lovely comments to the staff.
The home is set in beautiful gardens that are well kept. Mum's room is clean and bright. Mum is very well looked after so thank you all.
Thank you for taking the time to write a lovely review. We are very fortunate to have a great team at Fairlight Residential Home and I will pass on your lovely comments to the staff.
Fairlight is full now and changed and without the extra help, the pressure has spread to all areas. The staff, day and night, are willing but there is a limit when it comes to consideration of their own health. The management and staff throughout do their best to keep things under control and as usual, have our grateful thanks and the activities help to keep us busy. So hopefully there will be a complete turnaround and welcoming and happy new 'review' very soon.
I have taken on board your comments and appreciate your feedback; this will help us improve our services.
Due to the last difficult 18 months and not being able to enter the home we cannot comment on the conditions, but conversations with our friend and staff things seem to be well organised. The change of catering has caused some concern
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 February 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 24 June 2026Two bedroom available with beautiful views of the grounds.
News (0) & Events (0)
There are no news items for Fairlight.
There are no upcoming events for Fairlight.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Fairlight.
Accreditations
There are no accreditations posted yet for Fairlight.
Meet the Team (2)

Purchased by Mr and Mrs Bains in 2026, Fairlight Residential Home benefits from their decades of care industry expertise and dedicated, hands-on involvement. Today, Fairlight boasts an excellent local reputation, celebrated for its high standards of care and exceptionally warm, welcoming environment.

Purchased by Mr and Mrs Bains in 2026, Fairlight Residential Home benefits from their decades of care industry expertise and dedicated, hands-on involvement. Today, Fairlight boasts an excellent local reputation, celebrated for its high standards of care and exceptionally warm, welcoming environment.
Frequently Asked Questions about Fairlight
What types of Care is Fairlight registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fairlight have?
There are 29 Single Rooms.
What are the Facilities & Services at Fairlight?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fairlight to the centre of Chislehurst?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairlight to verify any information. View our terms and conditions. Fairlight has an Enhanced Service -more info.