Gateford Lodge Care Home

Absolutely terrible time with the care home. The surroundings are beautiful and they certainly talk the talk. We took my mum in for a week respite. During that time , they failed to give her one of her medication (inhalers) knowing she has lung cancer. An ambulance was called for her during her time there as a result. Aside from that, they did not send home with her the controlled drugs we provided, care records were inaccurate, if I'm honest I could go on a while. The outcome was a formal complaint to the home and a report to the CQC.

Luke and his team went to professional and extraordinary efforts to admitting my mum in short notice and make her feel welcomed from the moment she arrived. My sister and I had the comfort and security knowing she'd be safe and receive a high level of care during her stay.

She flourished in the two-week respite period and progressed so well that she was confident and strong enough to return to her own home.

Thanks must also go to the cleaning and maintenance staff, who worked hard to ensure the excellent and modern facilities were presentable and spotless.

All the staff here are willing to help + very courteous. I've had a lovely time here, mostly the friends I have made, whilst living here.

my mother really likes it here, enjoys the company of a few people she's got to know. She really enjoys the food & drinks that you serve. The room she's in is really comfortable.

My mother came for a 4 day visit then 4 weeks as a mixture of respite and a trial for the future. From the very first visit it was clear that the team put the residents care at the heart of everything they do. I would highly recommend Gateford Lodge to other families. Not only are the rooms and decor well designed but the meals, activities and conversation were all perfect for my mother. A big thank you to all the team.

The food and service has been great , the care has been outstanding can not speak highly enough of the staff and their happy positive attitude which has a big contributing factor to settle my parents into this new life.

This new residential care home is promising a bright future for Worksop people. Its decor, layout, lovely spacious rooms (with en suites) and approachability of caring staff is what led to its choice for my mother. New activities for residents to get involved with are being added each month, such as inter-generational music with toddler/baby sessions, dog therapy, crafts, special events on the calendar (Valentines Day afternoon tea, Mother's Day lunch with families) and there will be more to come. Family and friends are welcomed whenever they choose to visit. Living further away it is good to know that my mother is in a safe place where she can rely on staff to support her in a friendly atmosphere and my siblings living nearby love going there. Having taken part in a couple of the activities when visiting and chatting to other residents I would be volunteering if I lived closer!

Residents can socialise and still feel independent and most importantly, secure. Thank you to all staff. I highly recommend Gateford Lodge Care Home.

I have visited a lot of Carehomes in the local area and in my opinion Gateford Lodge is superior in every way. This is how all care homes should be.

There isn't a cheep way of having your loved ones looked after but moving my mum from a cheeper place was an excellent choice. For my mum to have the best there is. VALUE FOR MONEY. 10/10.

The team at Gateford Lodge have been so helpful and welcoming, right from the initial phone call enquiry. Mum, who is 92 and has dementia, had started having falls, and although she was having care at home, she had socially withdrawn and was beginning to physically and mentally struggle. It was clear that mum was no longer safe at home, but she was so fearful and resistant to even the thought of going into a care home. It was a difficult conversation but with some persuasion my sister and I took her along for a taster day. We all instantly loved everything about the place. The next week mum agreed to 4 weeks' respite care which has just come to an end. Now she has asked to stay on as a permanent resident; she is happy and says she doesn't want to be anywhere else. The transformation in mum has been amazing and this is all thanks to the wonderful team. She is visibly brighter and healthier and has the confidence to engage and make new friends. She is very happy!!