It looked like a comfortable small hotel, beautifully furnished and decorated.
Anne W (Mother of Resident)
Mum's needs are more than being met and the staff are truly wonderful.
Jacqueline M (Daughter of Resident)
Her room is well equipped and the lounge/dining area is of a very high standard.
Iain P (Husband of Resident)
These prices are only a guideline, please contact Haddington Care Home to find out the exact price for your requirements.
If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.
Within Haddington care home visitors are welcome at any time of day.
There is a visitor car park situated at the front of their building including identified Disabled Parking Bays.
There is an overflow car park at the rear of the building accessed via the road that runs beside the care home.
The home ask that visitors do not park on the main road or the loading delivery bay as this causes a significant risk to other road users.
Haddington Care Home has a Review Score of 9.7 (9.691) out of 10, based on 11 reviews in the last 2 years. Over all time Haddington Care Home has 30 reviews.
Review from Marion T (Daughter of Resident) published on 24 July 2025
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Reply from Leigh Young, Manager at Haddington Care Home
Thank you for your lovely review. We're so pleased to hear that you find the care in the home to be outstanding and that our activities team are making such a positive difference - they truly go above and beyond every day.We appreciate your feedback regarding the food and take your comments seriously. We're always looking at ways to improve, and this will be shared with our kitchen team for review.It's great to know that the homely feel of the care home comes across - creating that warm, welcoming environment is so important to us. We're grateful for your supportive and insightful feedback
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Review from Alan S (Son of Resident) published on 10 July 2025
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Reply from Leigh Young, Manager at Haddington Care Home
Thank you so much for sharing such kind words about your mum's experience with us. We are delighted to hear that she's feeling happier and more connected since moving in-it means a lot to us to know she's comfortable, enjoying activities, and surrounded by people she likes.Our team, from reception to care staff and management, work hard to create a supportive and welcoming environment, and it's lovely to hear that both you and your mum feel that warmth. Please don't hesitate to reach out if there's ever anything we can do to make her time with us even better.Thank you again for your trust and support,Team HCH
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Review from Aileen B (Daughter of Resident) published on 24 February 2025
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Reply from Leigh Young, Manager at Haddington Care Home
We are grateful for your kind words and appreciation of our efforts to provide excellent care for all of our residents. Your sentiments mean a lot to us. Helen was a wonderful woman, and she is sadly missed by us all. We extend our heartfelt condolences to you and your family.
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Review from Jacqueline M (Daughter of Resident) published on 17 May 2024
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Reply from Leigh Young, Manager at Haddington Care Home
Thank you so much for your kind words and glowing review! We are delighted to hear that your experience with us has been so positive from the very beginning. Our team is dedicated to providing the highest level of care and ensuring that all our resident's needs are met with compassion and professionalism. It's wonderful to know that your mum is enjoying the variety of activities we offer. We believe that engaging activities are essential for our residents' well-being and happiness. Your recommendation means a great deal to us and we truly appreciate your trust and confidence in us. It is a real pleasure to care for your Mum!
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Review from E W (Daughter of Resident) published on 16 May 2024
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Reply from Leigh Young, Manager at Haddington Care Home
Thank you for your wonderful review! We are delighted to hear that your mum enjoyed her time with us and the standard of care provided by our team was appreciated. Your confidence in our care and your high recommendation mean a lot to us. Thank you for your kind words and support! We look forward to seeing you again!
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Review from Adam B (Stepson of Resident) published on 25 April 2024
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Reply from Leigh Young, Manager at Haddington Care Home
Thank you for sharing your feedback with us. We're delighted that you found our pre-admission assessment to be comprehensive. This guarantees a smooth admission process for new residents while ensuring we have all the information we need to ready us to provide individualised care. Our staff are dedicated to delivering the very best person-centred care with dignity and compassion, ensuring that our residents are actively engaged in meaningful activities. Your observation of this dedication is greatly appreciated, and I will ensure your compliments are passed on to our team. We extend a warm welcome to our community! We're excited to be part of creating new memories for you and your loved one.
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Review from Andrea C (Daughter of Resident) published on 25 April 2024
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Reply from Leigh Young, Manager at Haddington Care Home
Thank you for your positive feedback regarding your Mum's experience at Haddington Care Home. We're thrilled she has settled in quickly and is enjoying her time in our safe, friendly environment. Providing engaging activities and fostering friendships among residents is a priority for us. Our compassionate staff are dedicated to treating all residents with respect and dignity, and we're pleased you have confidence in the care your Mum receives. Moving forward we are excited to be a part of creating meaningful moments for you and your mum here at Haddington Care Home. Our aim is to provide a warm and welcoming environment where she can feel at home and cherished. Welcome to our community!
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Review from R M (Husband of Resident) published on 8 March 2024
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Reply from Leigh Young, Manager at Haddington Care Home
Thank you very much for your wonderful review! We're delighted to hear that you found Haddington Care Home exceptionally friendly, competent, and comfortable for your wife. It's heartening to know that our staff members were eager to help and that there was a positive atmosphere throughout the home, reflecting our commitment to excellence from management to every level of care. We deeply appreciate your commendation and recommendation of our care home without reservation. Your kind words inspire us to continue providing the highest quality of care and service. Please don't hesitate to reach out if there's anything more we can do for you and your wife. Thank you again for choosing Haddington Care Home!
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Review from A T (Daughter of Resident) published on 9 November 2023
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Reply from Michelle Ferrey, Regional Support Manager at Haddington Care Home
Thank you for your lovely words. It is a pleasure looking after your mum.
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Review from Lesley M (Daughter of Resident) published on 26 October 2023
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Reply from Michelle Ferrey, Regional Support Manager at Haddington Care Home
Lesley, thank you so much for your feedback. It is a pleasure looking after your mother. I will share your feedback with the team. Thank you.
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Review from E N (Wife of Resident) published on 26 October 2023
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Reply from Michelle Ferrey, Regional Support Manager at Haddington Care Home
It was a pleasure looking after your husband. Our staff really enjoyed getting to know him. We look forward to your next visit.
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Review from M W (Resident) published on 21 April 2023
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Reply from Michelle Reid, Regional Manager at Haddington Care Home
What a lovely review. Thank you for taking the time to provide us with this fantastic feedback. The team at Haddington are working hard to continually improve how they do things. Your kind words are very important to the team and will be shared far and wide.
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Review from Sarah A (Daughter of Resident) published on 11 January 2023
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Reply from Richard Manson, Deputy Manager at Haddington Care Home
Thank you for your review. We strive to have a positive and welcoming environment for residents and relatives.
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Review from Stephanie B (Regular Volunteer) published on 19 December 2022
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Reply from Richard Manson, Deputy Manager at Haddington Care Home
Thanks for your kind words they are much appreciated. Barge trips at Ratho to concerts at the local church are some of the activities our residents enjoy. We are also looking to vary our activity programme for example we have a student art therapist who recently joined us. The residents will hopefully enjoy expressing themselves through this medium. We are always aiming to provide a wide variety of dishes to cater for all palates, we are having themed menus such as 60s night, and Mexican night for example.
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Review from Iain P (Husband of Resident) published on 28 November 2022
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Reply from Michelle Reid, Regional Manager at Haddington Care Home
Thank you for your review. It's great to hear that the team at Haddington made moving in, a welcoming experience, the team realise this can make all the difference. Respite stays are often a persons first experience of what it's like to live in a care home and can help to dispel worries, it's great to hear things are going well.
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Review from Carol M (Daughter-in-law of Resident) published on 9 November 2022
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Reply from Robert Krawczyk, Manager at Haddington Care Home
Thank you very much for your feedback. It is our pleasure to provide a high standard of care and support to our residents.
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Review from Annie M (Wife of Resident) published on 19 August 2021
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Reply from Julie McNaughton, Manager at Haddington Care Home
Many thanks for your kind comments, we always strive to provide the highest standard of care ensuring dignity and respect at all times.
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Review from Sue H (Daughter of Resident) published on 3 August 2021
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Reply from Julie McNaughton, Manager at Haddington Care Home
Many thanks for your review. We are glad that your mum is settling well and is making friends, we always strive to ensure that new residents are made to feel welcome and try and support relatives and new residents as we realise that this can be difficult for all.
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Review from Rena S (Niece of Resident) published on 19 July 2021
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Reply from Julie McNaughton, Manager at Haddington Care Home
Many thanks for your kind review and positive feedback. We are happy that you are pleased with your aunt's care and we always strive to ensure that residents receive the best possible care and support.
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Review from D L (Son of Resident) published on 7 July 2021
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Reply from Julie McNaughton, Manager at Haddington Care Home
Many thanks for the review and kind comments. We strive to provide the best possible care ensuring that individuality is maintained at all times.
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The Review Score of 9.7 (9.691) out of 10 for Haddington Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.882 for Haddington Care Home is calculated as follows: ( (114 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 127 Ratings = 4.882
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.809 Points relating to the number of positive Reviews for Haddington Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 11 Positive Reviews ÷ 13.6 = 0.809
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Nov 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Adequate
(3) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 21 Jul 2025
Please do get in touch to discuss your care arrangements and to arrange a tour.
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Job Title: Home Manager
Joined: 2025
Kieran is the dedicated Home Manager of Haddington Care Home.
After completing his nursing studies at Edinburgh University, Keiran moved into the care home sector.
After a few years working within one of Edinburgh’s care homes, Kieran moved to the NHS, working within the Edinburgh Care Home Support Team.
Kieran is looking forward to getting to know all the residents, as well as all the families and friends who come in to visit.
Job Title: Deputy Manager
Carolyn graduated from Napier University in 2012 with a degree in Adult Nursing and since then, has been dedicated to working in Nursing Homes, driven by a passion for Elderly Care. Carolyn’s experience at Haddington so far has been rewarding. She has enjoyed getting to know the team and supporting them in delivering care. Currently, Carolyn is looking forward to using her experience to focus on staff training and developing our team to deliver the best care.
Job Title: Administrator
Pauline has recently joined Haddington Care Home as our Business Administrator, bringing a wealth of knowledge from her previous experience in care homes. Despite her short time here, she has quickly integrated herself into our community, forging strong relationships with colleagues, residents, and their families.
Pauline helps to deliver a first-class experience within Haddington Care Home.
Job Title: Clinical Lead
Andra began her nursing journey in Mangalore, India, where she received a comprehensive education in the art and science of patient care. After completing her studies, Andrea embarked on my nursing career, eager to make a positive impact on the lives of others. Andrea recently completed her Masters in Global Health Care Management at University.
“Working at Haddington Care Home has been a deeply rewarding experience. I find immense satisfaction in providing person-centred care to our residents, helping them maintain their dignity and well-being and advocating for them. The smiles on their faces and the gratitude expressed in their words serve as constant reminders of the profound impact I have on their lives”. Outside of her nursing responsibilities, Andrea enjoys pursuing her hobbies, which include reading, listening to music, playing sports and exploring nature.
Job Title: Chef
Trained in the Open Arms Hotel as a commis chef and went to Telford College in Edinburgh at the same time to study for City and Guilds qualifications. Recently took up a head chef post after working in Haddington care home for 4 years.
Liz loves to bake and enjoys seeing the residents’ reactions to her culinary delights. When not working, she loves walking her dog, hill walking and spending time with friends, family and her husband of 41 years!
Job Title: Team Leader
Elaine has worked with Haddington Care Home and its residents for many years. Having worked at the old Roodlands back in the day, Elaine is dedicated to the residents and their needs within Haddington. Elaine has experience working with and caring for those living with a diagnosis of Dementia and long-term illnesses. You will always see Elaine with a smile on her face!
Job Title: Team Leader
Joined: 2023
Hamish joined the Haddington Team as a carer back in 2023. He then moved over to our activities team to help boost interaction and activities for our residents. Finding himself missing being a carer, Hamish applied for our Team Leader Role and was successful! We are delighted that Hamish is on board with our caring team and can’t wait to see him grow in experience and confidence!
Job Title: Registered Nurse
Joined: 2022
Edward joined Haddington Care Home back in December 2022. He joined our team as a team leader and is now one of our registered nurses. Edward prides himself on knowing his residents well and advocating for their needs and wishes. He particularly enjoys working with those living with a diagnosis of Dementia. Having worked in our Dementia Community since starting with us, he is now based within our Residential floor and brings a wealth of knowledge and experience with him.
Job Title: HCH Oral Health Champion
Joined: 2018
Morag has been part of our team since 2018 and is highly valued for her dedication to caring. She takes her role seriously, consistently going above and beyond expectations. Recently, Morag completed her SCQF in Oral Care, becoming our home’s Oral Care Champion. Her passion is to ensure our residents receive top-notch oral care, and she is committed to equipping our staff with the necessary training to achieve this goal.
Job Title: Activities Coordinator
Meet Laura, one of the Activities Coordinators for Haddington Care Home. She has been here for almost four years, from day one of opening. Laura loves to put a smile on residents' faces and to see them laugh, which makes her job all worthwhile.
Job Title: Finance Assistant
Christine has an eye for detail and loves to keep all accounts in good order; she is queen of organisation.
Christine joined the team at Haddington 2 years ago and takes an active interest in our residents and especially enjoys chats with relatives.
Outside of work, Christine loves to spend time with her family, her dogs and likes to keep her garden looking dapper.
Job Title: Beauty Therapist
Joined: 2024
Emma has recently joined Haddington Care Home. She provides our residents with all things beauty. Emma is based within our Salon or visits residents in the comfort of their own room. Emma is a great addition to our wellbeing team alongside Audrey, our hairdresser!
Job Title: Hairdresser
Joined: 2024
Audrey joined our team in February 2024. She has been styling the hair of residents in care homes for over 10 years and loves her job! Audrey says, “The people here are lovely and I really look forward to coming into work to see my residents”.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haddington Care Home to verify any information. View our terms and conditions. Haddington Care Home has an Enhanced Service - more info.