Harmonia Village

42 Randolph Road, Dover CT17 0FZ
Review Us
9.0 5 Reviews
  • Harmonia Village, Dover
Harmonia Village is a specialised residential facility located in Dover, Kent, designed to accommodate individuals living with dementia.

Comprising of six separate houses, Harmonia Village has been designed to replicate a regular home environment. Each house benefits from modern technology (vital signs monitoring, CCTV safety systems) that enables non-intrusive, round the clock care. Harmonia Village's layout is coupled with an open space garden and a long street, making the village suitable especially for residents who may find it challenging to adapt to a regular care home settings.

Harmonia Village provides 24/7 care and nurse support for the service users. Harmonia Village also offers short respite placements in guest rooms within the village for people with dementia and their visiting families or carers.

The Village hub houses a café serving homemade food and offers diver activity programmes tailored to each service users needs. Harmonia Village is open to residents on all types of funding and is suitable for all types of dementia.
Show Harmonia Village on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1995 – £1995
  • Self-Funded Residential Dementia Care: £1995 – £1995
  • Self-Funded Nursing Care: £1995 – £1995
  • Self-Funded Nursing Dementia Care: £1995 – £1995
  • RESPITE Self-Funded Residential Dementia Care: £1995 – £1995
  • RESPITE Self-Funded Nursing Care: £1995 – £1995
  • RESPITE Self-Funded Nursing Dementia Care: £1995 – £1995

These prices are only a guideline, please contact Harmonia Village to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Syam Mohan (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Social services, Pathway 3 beds, Respite care
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (6)
  • Couples/Companion Rooms with Ensuite Wet Room (6)

Visiting

  • Visiting permitted. Visitors to report at the reception

Parking

  • Parking spaces available on site

Harmonia Village Reviews (5)

9.0

Harmonia Village has a Review Score of 9.0 (8.974) out of 10, based on 5 reviews in the last 2 years.
Over all time Harmonia Village has 5 reviews.

Overall Experience
  • 4
  • 1
  • 0
  • 0
  • 0
Date Published
  • 5
  • 2
  • 4
  • 5
  • 0
Reviewer Connection to Harmonia Village
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from Katie G (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good home . Staff are very caring , gentle and kind to my Father. Very clean and they look after residents trying to involve them in activities daily. Very respectful to family member and visitors .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kate W (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Harmonia are quite simply amazing. My father had very severe dementia but remained physically quite strong and we were unable to find any care homes that could meet his needs and keep him safe despite trying several that apparently specialised in dementia care and challenging behaviour.
Dad eventually ended up in hospital and was discharged to Harmonia in February 2024 - the team there quite simply saved dad and us, his family. Dad was able to move around the home and garden as he pleased but with sympathetic supervision so that he didn't feel restricted. They keep residents entertained with appropriate activities including gardening- we still have a plant that dad grew from seed. He loved the delicious home made food! Harmonia's team gave him the most wonderful, genuinely loving care right through until his final, peaceful days in Jan 2025. We cannot thank them enough for the love and care that they provided dad and support for us as a family through a really awful time.
Reply from Syam Mohan, Registered Manager at Harmonia Village

Thanks for your lovely feedback. This means a lot for the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen B (Son of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I consider myself lucky to have my Mum staying at the home under such wonderful caring staff. All patients here have extra needs and complexities, but I have been consistently impressed by the genuine caring nature and patience of the staff, I feel a sense of commitment and joy in what they are doing.
The home is well led and genuinely has an ethos of wanting to serve their residents well. I work as a GP locally, and have been to many residential and nursing homes across Kent. I can honestly say this is an excellent place. There is also lots of tech - cameras and sensors in the bed to also monitor your loved one. The entertainment programme is dynamic and varied, the staff (carers and nurses) really know the residents well. The care is the most important thing, but so is the beautiful setting as well. I love the European model of the dementia village where people have their own apartment in a real house, but the security and company of the hub - this place is truly legendary!
Reply from Syam Mohan, Registered Manager at Harmonia Village

Many thanks for your lovely feedback. This means a lot for our team to continue delivering high quality of care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from justine b (Daughter of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father is so happy here. The carers are just wonderful and look after him so well. For my Dad it is like home from home. It is a beautiful caring home with a pocketful of love. The food is delicious too, so compliments to the chef.
Reply from Syam Mohan, Registered Manager at Harmonia Village

Thanks for your valuable feedback. This means a lot for our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cheryl B (Wife of Resident) published on 31 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this place enough. My husband was placed here for respite. A member of staff came to our home after working a shift in her own time to rush through the assessment, she made notes and listened in detail to everything I said concerning my husband's level of needs. This was then relayed
to all members of staff.
I dropped my husband off the next day, and was greeted by this particular member of staff and her team with a very warm welcome and straight away I thought this placement could actually work!
Prior to this, my husband has been to two other homes for respite and both of them struggled to meet his needs mainly due to the fact he is very mobile, but this was not an issue here, the care and compassion the staff showed him was unbelievable and nothing seemed to be a huge problem and they just dealt with any issues which occurred.
His needs are high level but that was matched with an even higher level of care.
Thank you to all the staff at Harmonia, fantastic work you all do, what a team. Top-level care all around.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.0 (8.974)

Overview of Review Score

The Review Score of 9.0 (8.974) out of 10 for Harmonia Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.780 for Harmonia Village is calculated as follows: ( (48 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 59 Ratings = 4.78
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.194 Points relating to the number of positive Reviews for Harmonia Village is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 5 Positive Reviews ÷ 7.2 = 0.694
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Harmonia Village

What types of Care is Harmonia Village registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Harmonia Village have?

There are 24 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Harmonia Village?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harmonia Village to the centre of Dover?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harmonia Village to verify any information. View our terms and conditions. Harmonia Village has an Enhanced Service - more info.