Care Homes Owned by Graham Care Group

Rodwell House has taken all the stress away for us and my dad. He is well looked after and the staff are very friendly. All the residents look happy and content, it's a pleasure to visit in the main lounge, and in Dad's lovely bedroom. Everywhere is well kept and I would recommend it any time.

I'm glad my father is settled here, he enjoys the food and entertainment, and I know he is looked after whatever happens

My husband moved in a few years ago and I have been really happy with the excellent care he has received. I feel that I am always listented to by the team. They take time to make sure he is always smart and well presented the staff are dedicated to providing excellent care. The home is always clean and tidy and has a real homely feel. My husband is treated with dignity and respect for which I am truly grateful.

Staff make you feel welcome, my family member is very well looked after, and the staff treat her like their family member. The home goes all out for special occasions, e.g., Mother's Day, they did afternoon tea, and the family got invited, which was really lovely. The manager is very approachable and knowledgeable. He is willing to listen to any issues or suggestions and will act on them. I couldn't wish for a better home for my auntie as she is so well looked after by the team. Thank you for all your kindness and hard work.

Mum has been here for three and a half years. Over that quite significant amount of time the staff have adapted to her changing needs of care whilst all the while being kind, attentive and reassuring. The nursing and management team are very open and friendly, they run an open door policy and are more than happy to chat at anytime. Care plan reviews are also offered on a regular basis or when needs change. I would thoroughly recommend Rodwell House based on my own experience.

When we see Jenny, we are made to feel welcome, in my opinion. Jenny looked after very well. Jenny is very happy here, far better than any homes she was in before. Keep up the good work.

This is one of the best care homes in Kent, and we really appreciate everything the staff have done for my grandad! Every time we visit it's always so warm and welcoming, and the staff are so friendly and supportive, and we appreciate it so much!!

Made to feel welcome throughout the visit. I could not ask for better staff to look after Jenny.

Quite frankly I would love to reside at Rodwell if I couldn't look after myself.

We could not be happier with the service and care provided to mum by Rodwell House. All the staff, from nursing care to office staff to cleaners are friendly, helpful and respectful. Mums room is comfortable, clean and homely. She is encouraged to make it her own with photos and ornaments from home and we are always made welcome when we visit. Cannot recommend highly enough.

My father has been resident at Rodwell House for 3 months now. He was in a respite home and we needed to find a suitable home for him to move to permanently. They have a mix of private and local authority funded beds. Rodwell House is very close to where we live and is a purpose built care home with around 65 beds. I visited them to see if they had a local authority bed available for my father and I was met by Louise the new admissions manager. She was very helpful and put our minds at rest at a very stressful time. She made sure the move went smoothly. The rooms are spacious and have an en suite bathroom. There are many facilities and activities arranged for the residents. Overall the care provided has been excellent from the care staff and nurses. The food is varied and a menu given every day and is of good quality. We can visit any time and we are always met with an hello and smile from all the staff. The care provided can also be seen daily online.

Nans been moved rooms & I would say if there's any room for improvement it would be with the cleanliness. Her first room was absolutly spotless, however her current room doesn't quite stand up to the same standard.

A good care facilities with lovely helpful staff. My dad is well cared for. Food is good! The facility is clean!

Beautiful place.The staff are just amazing and so caring. They are my angels without wings. This is my dads home now and he loves it here.

I felt that my parents were in a safe environment and their medical needs were being well met.

I feel the admin side needs to be more professional.

It would be good if there were more activities for residents at the weekends, though I do understand this is the most popular time for families and friends to visit.

I am told the above is too short but I do not feel the need to say anything more than all the questions I have answered.

I was so happy to have found Harpwood and be able to move my mum in. Everyone has been professional friendly and helpful and I feel like I have support and help to get me through this emotional and different journey after many years battling and trying to cope alone. She has a lovely suite and view and although due to her dementia there are still hurdles to jump and it's hard to step back a little I have confidence that she is in the best place for us to get there now.

The social interaction.weare regularly informed about any toiletries mum may need .she very much enjoyed going out on a farm visit . the nurses are always very happy to answer any of my questions..we are very happy with the care home