Care Homes Owned by Graham Care Group

My 66 year old gentle sister required palliative care for her end of life. The care staff and cleaners were gentle, kind, empathetic and looked after her personal care, nourishment, giving her time when in pain. The Nurses were able to contain her pain requirements for her pancreatic cancer along with her Community Hospice team. The management were kind, polite and responsive to all her families requests and email responses. The rooms at Rodwell really did feel like home as each is a small apartment with TV, en-suite wet room, toilet, a little kitchen/fridge and 2 x sitting areas for guests to set up a space for making refreshments, this made visiting under such awful circumstances much more comfortable. Of course the staff asked if one wanted refreshment or to even have a meal, again making one feel supported. The downstairs three communal living rooms are huge with TV and quiet space and massive windows opening to delightful garden views. Everything was accessible by foot/wheelchair.

These first four weeks really couldn't have gone much better. I feel incredibly fortunate that Dad is at Rodwell House and would absolutely recommend it to others.

I cannot thank everyone at Harmonia Village enough for all the care given to Jenny P in her short time there. All the staff were wonderful and the atmosphere was always so calming. Everyone was so supportive to me and my family during those very difficult last few weeks and when she passed away, they were there for us. It was like they had lost a family member and we will always remember that.

Highly recommended.

My husband found the nursing home to be clean and the staff were kind. Another relative thought the staff were patient and tried their best. The only concern I had was the nurse's knowledge of foot dressings but this was a 'specialised field' and I was impressed that she asked who to contact about these dressings. I found the staff so welcoming and caring and felt they listened. I was impressed that we could easily access my husband at any time. Thank you!

Rodwell House has taken all the stress away for us and my dad. He is well looked after and the staff are very friendly. All the residents look happy and content, it's a pleasure to visit in the main lounge, and in Dad's lovely bedroom. Everywhere is well kept and I would recommend it any time.

I'm glad my father is settled here, he enjoys the food and entertainment, and I know he is looked after whatever happens

My husband moved in a few years ago and I have been really happy with the excellent care he has received. I feel that I am always listented to by the team. They take time to make sure he is always smart and well presented the staff are dedicated to providing excellent care. The home is always clean and tidy and has a real homely feel. My husband is treated with dignity and respect for which I am truly grateful.

Staff make you feel welcome, my family member is very well looked after, and the staff treat her like their family member. The home goes all out for special occasions, e.g., Mother's Day, they did afternoon tea, and the family got invited, which was really lovely. The manager is very approachable and knowledgeable. He is willing to listen to any issues or suggestions and will act on them. I couldn't wish for a better home for my auntie as she is so well looked after by the team. Thank you for all your kindness and hard work.

Mum has been here for three and a half years. Over that quite significant amount of time the staff have adapted to her changing needs of care whilst all the while being kind, attentive and reassuring. The nursing and management team are very open and friendly, they run an open door policy and are more than happy to chat at anytime. Care plan reviews are also offered on a regular basis or when needs change. I would thoroughly recommend Rodwell House based on my own experience.

When we see Jenny, we are made to feel welcome, in my opinion. Jenny looked after very well. Jenny is very happy here, far better than any homes she was in before. Keep up the good work.

This is one of the best care homes in Kent, and we really appreciate everything the staff have done for my grandad! Every time we visit it's always so warm and welcoming, and the staff are so friendly and supportive, and we appreciate it so much!!

Made to feel welcome throughout the visit. I could not ask for better staff to look after Jenny.

Quite frankly I would love to reside at Rodwell if I couldn't look after myself.

We could not be happier with the service and care provided to mum by Rodwell House. All the staff, from nursing care to office staff to cleaners are friendly, helpful and respectful. Mums room is comfortable, clean and homely. She is encouraged to make it her own with photos and ornaments from home and we are always made welcome when we visit. Cannot recommend highly enough.

Nans been moved rooms & I would say if there's any room for improvement it would be with the cleanliness. Her first room was absolutly spotless, however her current room doesn't quite stand up to the same standard.

A good care facilities with lovely helpful staff. My dad is well cared for. Food is good! The facility is clean!

Beautiful place.The staff are just amazing and so caring. They are my angels without wings. This is my dads home now and he loves it here.

I felt that my parents were in a safe environment and their medical needs were being well met.

I feel the admin side needs to be more professional.