1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Graham Care Group
  4. Locations Owned by Graham Care Group in Surrey

Care Home Owned by Graham Care Group in Surrey

Jobs
8.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Graham Care Group in Surrey

Only the locations & reviews in Surrey for Graham Care Group are showing below.

View the details of all 5 locations (with 138 reviews) owned by Graham Care Group

Graham Care Group Locations in Surrey (1)

 - Browse 1 Care Home owned by Graham Care Group in Surrey
List View
Map View
Sort By
Rodwell House
Rowtown, Addlestone KT15 1HH 
9.7 37 reviews
Rodwell House, Addlestone, Surrey
"We could not be happier with the service and care provided to mum by Rodwell House. All the staff, from nursing care to office staff to…"   Read all 37 reviews
  • from £1,995 / week
  • 75 Rooms
Location Type Care Home

Rodwell House is a family-run nursing home providing high-quality, affordable accommodation for people who need 24-hour care, particularly those living with dementia. The care suites provide a ... Read more about Rodwell House

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care

Graham Care Group Reviews in Surrey (37)

8.8

Graham Care Group has a Group Review Score of 8.8 (8.837) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Graham Care Group must have a Review Score.

Overall Experience
  • 25
  • 10
  • 1
  • 0
  • 1
Date Published
  • 37
  • 5
  • 11
  • 27
  • 10
Reviewer Connection to Graham Care Group
  • 12
  • 9
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Rodwell House

from Vivienne K (Daughter of Resident) published on 8 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Love this care home! Firstly my mother stayed here for three years and now I asked for my mum in law to reside here at Rodwell House, everywhere is bright and airy, the bedrooms are all lovely whether large or smaller, they have everything that you need.
The cleanliness is second to none.
My mum looks
so much brighter now rather than living on her own and she never wanted to go into a home but Rodwell is not like the older type homes that she had to put her mum in.
The staff are great too always approachable, always smiling.
Quite frankly I would love to reside at Rodwell if I couldn't look after myself.
Reply from Janet Bromley, Manager at Rodwell HouseThank you for taking the time to complete a review. It has been a pleasure to have you visiting at Rodwell House again and so pleased that we were able to be of service to your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Jacqueline S (Daughter of Resident) published on 8 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not be happier with the service and care provided to mum by Rodwell House. All the staff, from nursing care to office staff to cleaners are friendly, helpful and respectful. Mums room is comfortable, clean and homely. She is encouraged to make it her own with photos and ornaments from home
and we are always made welcome when we visit. Cannot recommend highly enough.
Reply from Janet Bromley, Manager at Rodwell HouseThank you for taking the time to complete a review. Providing a homely atmosphere and great care is what we strive to achieve and will pass on your lovely comments to all of our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Matthew P (Son of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been resident at Rodwell House for 3 months now. He was in a respite home and we needed to find a suitable home for him to move to permanently. They have a mix of private and local authority funded beds. Rodwell House is very close to where we live and is a purpose built care home with
around 65 beds. I visited them to see if they had a local authority bed available for my father and I was met by Louise the new admissions manager. She was very helpful and put our minds at rest at a very stressful time. She made sure the move went smoothly. The rooms are spacious and have an en suite bathroom. There are many facilities and activities arranged for the residents. Overall the care provided has been excellent from the care staff and nurses. The food is varied and a menu given every day and is of good quality. We can visit any time and we are always met with an hello and smile from all the staff. The care provided can also be seen daily online.
Reply from Janet Bromley, Manager at Rodwell HouseThank you for taking the time to complete a review. Such positive feedback is invaluable and means a great deal to the team here at Rodwell House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Isobel N (Niece of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been living at Rodwell House for just over a year now. Prior to her move to Rodwell, she was a very independent lady, and I find it remarkable that she has settled in so well. I live a couple of hours' drive away, so am not in and out of the home as often as some. I found it deeply reassuring
that this weekend, quite unprompted, my aunt said she couldn't ask for a better place to live.
The staff are very friendly, and are quick to help with any queries.
It would be good if there were more activities for residents at the weekends, though I do understand this is the most popular time for families and friends to visit.
Reply from Janet Bromley, Manager at Rodwell HouseThank you for taking the time to complete a review. I am pleased that your aunt has settled in so well, our staff take pride in creating a welcoming and homely atmosphere enabling our residents to adjust to their new home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from K M (Friend of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
"I am 88 years old and would be quite unable to provide the excellent care my slightly older friend receives."
I am told the above is too short but I do not feel the need to say anything more than all the questions I have answered.
Reply from Janet Bromley, Manager at Rodwell HouseThank you for taking the time to complete a review, short or long all reviews are gratefully received.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Jennifer L (Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very welcoming atmosphere. Staff are polite and caring. My mum was always clean and well presented whenever we visited, and there a a good choice of healthy food. Wishing all the very best for the future.
Reply from Janet Bromley, Manager at Rodwell HouseWe really appreciate you taking the time to complete a review, and so pleased that we were able to care for mum. Her infectious smile was a joy to see each day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from J S (Wife of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Excellent first impression and lovely rooms and garden. Day staff are competent and caring, but under too much pressure to attend to residents quickly. Night staff had a less positive attitude and were not as well-trained. The food excellent, entertainment was varied. The majority of staff were pleasant
and respectful. A pleasure to visit, and financially in line with other care homes. This was a good stepping stone for my husband on his way to regaining mobility and coming home permanently.
Reply from Louise Frampton, Janet Bromley at Rodwell HouseThank you for taking the time to complete a review. We view all feedback positively and were pleased to be able to support your husband prior to his returning home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from S C (Son-in-law of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My first time visit. Staff were warm and friendly to both residents and visitors alike. Premises very clean and secure. facilities very good. I would welcome self help tea and coffee for visitors in the communal room, subject to safety considerations for residents. Staff I know would have and do provide
if asked but they were busy serving lunch and caring for residents and so it seemed a little selfish to ask.
Reply from Janet Bromley, Manager at Rodwell HouseAs a first-time visitor, we are pleased that you took the time to complete a review and thank you for your positive comments, which we will share with the team. We have a tea and coffee station in the lounge for visitors, so do come and see me when you next visit and we can show you where it is.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Shant M (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff for their exceptional care and professionalism in looking after my mother who had severe dementia. Their dedication and sincere care was there to see every time I went to see her and I am so glad she was able to live her limited life in the comfort that she always
received. Thank you to two staff members amongst the others - and another staff member in particular at the end - for easing the suffering both for my mother and my sister and I. From the bottom of my heart - thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Nev V (Son of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
This is a pleasant care home to visit, giving me assurance that my father is cared for and looked after. All staff are plesant, courteous, and professional. The staff help with offering snacks and drinks, and providing a space where we can talk as a family. I've not seen planned entertainment, but am
informed about it and this is a nice experience for my father and other guests to have. My father mentions the nice food and enjoyable breakfasts too- I am pleased he is settled there
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Simon H (Son of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The general impression from other family members and friends including my own is that the residents are always clean and reasonably well dressed, albeit not always in their own clothes in our experience. The staff are all lovely and seem to really care which would have been difficult to maintain during
the high staff turnover period following Brexit. The finance department were particularly accommodating when the time came to sell my Mothers property - a whole different experience form that provided by the local Council, for sure!
The only bad taste i am left with after more than 5 years was the disappearance of my Mothers wedding ring which particularly upset my sister very badly and we felt that this was not properly investigated or concluded satisfactorily.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from T F (Son of Resident) published on 8 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first looked around Rodwell House it compared very favourably with others we'd seen. As a modern purpose-built home it simply doesn't compare with older buildings which have been adapted. The care suites are large and airy and the communal areas are spotless. We regularly see the entrance hall
carpet being cleaned (not just hoovered).
Mum is bedbound but the built-in hoist and nursing chairs mean she can be taken downstairs for a sociable lunch and to enjoy the entertainment. She adores the pet therapy sessions! We were encouraged to make Mum's room her own by taking in belongings to personalise it. The kitchenette in her room means we can make our own drinks and sit in her comfy chairs for a natter, we know other visitors have a meal with her in the lounge - the flexibility is great.
The staff are all extremely friendly to residents and visitors alike - and that includes housekeeping, laundry and catering staff too. There is definitely a can do culture.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Linni C (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was 98 and had dementia. She was looked after very well and treated very kindly by the staff. She was allowed to be herself and she was listened to.
She enjoyed the food, the gardens and some of the activities. She had a great sense of humour and often laughed with the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from S L (Wife of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have seen my Mum, Dad, and now husband cared for at Rodwell, and overall I have been very pleased with the care, professionalism, and support I have received. Many of the staff in particular have been extremely kind over very difficult times, and I always felt I could ask questions or for help.
I
would recommend Rodwell to others if needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Barry S (Nephew of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's very stressful making this decision for a loved one, especially when there is no other family around. This was the best decision, Im so relieved, the staff at Rodwell are exemplary and my aunt is settling in and happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from J V (Daughter of Resident) published on 29 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really friendly caring staff. Mum appears to be very content. Management are always willing to talk about any concerns and response is immediate. Really helpful. Nursing team available to talk about health issues when required.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Ian J (Mother of Resident) published on 18 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must say since my mother went into Rodwell House her mind, and ability to talk has improved, my mum hasn't been outside for four years plus, and it was amazing to sit with my mum in their wonderful garden.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Sue B (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care shown by the nursing staff was excellent, even when Mum was challenging. Some staff she was very fond of. the accommodation was adequate given Mum's condition, however, I did raise a concern about the cleanliness of the bathroom on one occasion, which was promptly rectified. It would be useful
if food could be readily available for end-of-life patients with dementia, as they don't always understand the idea of having to wait for set meal times. Overall would recommend Rodwell to those thinking of using it. Family support was exemplary.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Christopher B (Son of Resident) published on 28 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
It's just 6 weeks and I'm happy we've made a good decision to choose Rodwell House for Dad. The staff are polite and efficient and the home is well run. For the able residents, it's nice to see they are regularly socialising as a group when I arrive to see Dad.
This may be for watching TV, oldies singing
along or for visiting entertainers.
Our family visited many similar homes and found Rodwell House to be cleaner, fresher and better aired than others. Room sizes are very good and en-suite facilities as standard.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rodwell House

from Bridget W (Wife of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best home in this area. My husband is really happy here. Staff are very friendly and see that his needs are met. My husband is of normal intelligence and the care staff ensure that he's spoken to appropriately. I actually cannot fault this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Graham Care Group to verify any information. View our terms and conditions. Graham Care Group has an Enhanced Service – more info.