Care Home Owned by Graham Care Group in Surrey

that this weekend, quite unprompted, my aunt said she couldn't ask for a better place to live.
The staff are very friendly, and are quick to help with any queries.
It would be good if there were more activities for residents at the weekends, though I do understand this is the most popular time for families and friends to visit.

and respectful. A pleasure to visit, and financially in line with other care homes. This was a good stepping stone for my husband on his way to regaining mobility and coming home permanently.

if asked but they were busy serving lunch and caring for residents and so it seemed a little selfish to ask.

received. Thank you to two staff members amongst the others - and another staff member in particular at the end - for easing the suffering both for my mother and my sister and I. From the bottom of my heart - thank you!

informed about it and this is a nice experience for my father and other guests to have. My father mentions the nice food and enjoyable breakfasts too- I am pleased he is settled there

the high staff turnover period following Brexit. The finance department were particularly accommodating when the time came to sell my Mothers property - a whole different experience form that provided by the local Council, for sure!
The only bad taste i am left with after more than 5 years was the disappearance of my Mothers wedding ring which particularly upset my sister very badly and we felt that this was not properly investigated or concluded satisfactorily.

carpet being cleaned (not just hoovered).
Mum is bedbound but the built-in hoist and nursing chairs mean she can be taken downstairs for a sociable lunch and to enjoy the entertainment. She adores the pet therapy sessions! We were encouraged to make Mum's room her own by taking in belongings to personalise it. The kitchenette in her room means we can make our own drinks and sit in her comfy chairs for a natter, we know other visitors have a meal with her in the lounge - the flexibility is great.
The staff are all extremely friendly to residents and visitors alike - and that includes housekeeping, laundry and catering staff too. There is definitely a can do culture.

would recommend Rodwell to others if needed.

if food could be readily available for end-of-life patients with dementia, as they don't always understand the idea of having to wait for set meal times. Overall would recommend Rodwell to those thinking of using it. Family support was exemplary.

along or for visiting entertainers.
Our family visited many similar homes and found Rodwell House to be cleaner, fresher and better aired than others. Room sizes are very good and en-suite facilities as standard.

our father is in very good hands.

have been dealt with straight away and Mum has now become part of the family and is always encouraged to join in with any of the activities on offer but at the same time allowed space if she has a day that she wants to just be resting.

never said anything negative. Friends that visit have all been impressed and have all said how well she is being looked after.