Rodwell House

Rowtown, Addlestone KT15 1HH
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9.6 32 Reviews
  • Rodwell House, Addlestone
Rodwell House is a family-run nursing home providing high-quality, affordable accommodation for people who need 24-hour care, particularly those living with dementia.

The care suites provide a home for life, offering residents a choice of studio or one bedroom suites, all with en-suite shower rooms. Residents' spouses can also be accommodated, so that couples can stay together even when one develops the need for on-going care. Registered nurses are on hand to cater for the changing needs of individual residents.

Rodwell House pride themselves on providing relationship-centred care which puts each resident at the heart of a mutually beneficial relationship between their family and friends, staff and healthcare professionals.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1995 – £1995
  • Self-Funded Nursing Dementia Care: £1995 – £1995
  • RESPITE Self-Funded Nursing Care: £1995 – £1995
  • RESPITE Self-Funded Nursing Dementia Care: £1995 – £1995

These prices are only a guideline, please contact Rodwell House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Janet Bromley (Manager)

Local Authority / Social Services

Admission Criteria

  • Self funding, social services and continuing health care
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • No restrictions on visiting

Parking

  • On site parking available

Rodwell House Reviews (32)

9.6

Rodwell House has a Review Score of 9.6 (9.628) out of 10, based on 25 reviews in the last 2 years.
Over all time Rodwell House has 32 reviews.

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Review from Jennifer L (Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very welcoming atmosphere. Staff are polite and caring. My mum was always clean and well presented whenever we visited, and there a a good choice of healthy food. Wishing all the very best for the future.
Reply from Janet Bromley, Manager at Rodwell House

We really appreciate you taking the time to complete a review, and so pleased that we were able to care for mum. Her infectious smile was a joy to see each day.

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Review from J S (Wife of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Excellent first impression and lovely rooms and garden. Day staff are competent and caring, but under too much pressure to attend to residents quickly. Night staff had a less positive attitude and were not as well-trained. The food excellent, entertainment was varied. The majority of staff were pleasant
and respectful. A pleasure to visit, and financially in line with other care homes. This was a good stepping stone for my husband on his way to regaining mobility and coming home permanently.
Reply from Louise Frampton, Janet Bromley at Rodwell House

Thank you for taking the time to complete a review. We view all feedback positively and were pleased to be able to support your husband prior to his returning home.

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Review from S C (Son-in-law of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My first time visit. Staff were warm and friendly to both residents and visitors alike. Premises very clean and secure. facilities very good. I would welcome self help tea and coffee for visitors in the communal room, subject to safety considerations for residents. Staff I know would have and do provide
if asked but they were busy serving lunch and caring for residents and so it seemed a little selfish to ask.
Reply from Janet Bromley, Manager at Rodwell House

As a first-time visitor, we are pleased that you took the time to complete a review and thank you for your positive comments, which we will share with the team. We have a tea and coffee station in the lounge for visitors, so do come and see me when you next visit and we can show you where it is.

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Review from Shant M (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff for their exceptional care and professionalism in looking after my mother who had severe dementia. Their dedication and sincere care was there to see every time I went to see her and I am so glad she was able to live her limited life in the comfort that she always
received. Thank you to two staff members amongst the others - and another staff member in particular at the end - for easing the suffering both for my mother and my sister and I. From the bottom of my heart - thank you!
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Review from Nev V (Son of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
This is a pleasant care home to visit, giving me assurance that my father is cared for and looked after. All staff are plesant, courteous, and professional. The staff help with offering snacks and drinks, and providing a space where we can talk as a family. I've not seen planned entertainment, but am
informed about it and this is a nice experience for my father and other guests to have. My father mentions the nice food and enjoyable breakfasts too- I am pleased he is settled there
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Review from Simon H (Son of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The general impression from other family members and friends including my own is that the residents are always clean and reasonably well dressed, albeit not always in their own clothes in our experience. The staff are all lovely and seem to really care which would have been difficult to maintain during
the high staff turnover period following Brexit. The finance department were particularly accommodating when the time came to sell my Mothers property - a whole different experience form that provided by the local Council, for sure!
The only bad taste i am left with after more than 5 years was the disappearance of my Mothers wedding ring which particularly upset my sister very badly and we felt that this was not properly investigated or concluded satisfactorily.
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Review from T F (Son of Resident) published on 8 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first looked around Rodwell House it compared very favourably with others we'd seen. As a modern purpose-built home it simply doesn't compare with older buildings which have been adapted. The care suites are large and airy and the communal areas are spotless. We regularly see the entrance hall
carpet being cleaned (not just hoovered).
Mum is bedbound but the built-in hoist and nursing chairs mean she can be taken downstairs for a sociable lunch and to enjoy the entertainment. She adores the pet therapy sessions! We were encouraged to make Mum's room her own by taking in belongings to personalise it. The kitchenette in her room means we can make our own drinks and sit in her comfy chairs for a natter, we know other visitors have a meal with her in the lounge - the flexibility is great.
The staff are all extremely friendly to residents and visitors alike - and that includes housekeeping, laundry and catering staff too. There is definitely a can do culture.
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Review from Linni C (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was 98 and had dementia. She was looked after very well and treated very kindly by the staff. She was allowed to be herself and she was listened to.
She enjoyed the food, the gardens and some of the activities. She had a great sense of humour and often laughed with the staff.
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Review from S L (Wife of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have seen my Mum, Dad, and now husband cared for at Rodwell, and overall I have been very pleased with the care, professionalism, and support I have received. Many of the staff in particular have been extremely kind over very difficult times, and I always felt I could ask questions or for help.
I
would recommend Rodwell to others if needed.
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Review from Barry S (Nephew of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's very stressful making this decision for a loved one, especially when there is no other family around. This was the best decision, Im so relieved, the staff at Rodwell are exemplary and my aunt is settling in and happy.
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Review from J V (Daughter of Resident) published on 29 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really friendly caring staff. Mum appears to be very content. Management are always willing to talk about any concerns and response is immediate. Really helpful. Nursing team available to talk about health issues when required.
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Review from Ian J (Mother of Resident) published on 18 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must say since my mother went into Rodwell House her mind, and ability to talk has improved, my mum hasn't been outside for four years plus, and it was amazing to sit with my mum in their wonderful garden.
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Review from Sue B (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care shown by the nursing staff was excellent, even when Mum was challenging. Some staff she was very fond of. the accommodation was adequate given Mum's condition, however, I did raise a concern about the cleanliness of the bathroom on one occasion, which was promptly rectified. It would be useful
if food could be readily available for end-of-life patients with dementia, as they don't always understand the idea of having to wait for set meal times. Overall would recommend Rodwell to those thinking of using it. Family support was exemplary.
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Review from Christopher B (Son of Resident) published on 28 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
It's just 6 weeks and I'm happy we've made a good decision to choose Rodwell House for Dad. The staff are polite and efficient and the home is well run. For the able residents, it's nice to see they are regularly socialising as a group when I arrive to see Dad.
This may be for watching TV, oldies singing
along or for visiting entertainers.
Our family visited many similar homes and found Rodwell House to be cleaner, fresher and better aired than others. Room sizes are very good and en-suite facilities as standard.
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Review from Bridget W (Wife of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best home in this area. My husband is really happy here. Staff are very friendly and see that his needs are met. My husband is of normal intelligence and the care staff ensure that he's spoken to appropriately. I actually cannot fault this home.
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Review from M B (Son of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved here from another care home. We were very nervous to move and the impact on him. However, we needn't have worried. He was made to feel very welcome from day 1 and his room was a vast improvement over the previous. There is always a warm welcome by all members of staff and we are confident
our father is in very good hands.
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Review from Tina H (Daughter of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Rodwell House since September 2023. Moving into nursing care after having your own house and being independent is very difficult and as one might say a bitter pill to swallow. All the staff at Rodwell House have made this transition smooth and any small bumps, questions or concerns
have been dealt with straight away and Mum has now become part of the family and is always encouraged to join in with any of the activities on offer but at the same time allowed space if she has a day that she wants to just be resting.
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Review from Richard P (Nephew of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been visiting my aunt at Rodwell House for the past two months and always found staff from cleaners, carers and management helpful and very happy. Everyone always has a smile and a kind word. My aunt is happier than she has been for a while, content and relaxed and she loves all the carers and
never said anything negative. Friends that visit have all been impressed and have all said how well she is being looked after.
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Review from D B (Next of Kin) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Recently the home has improved with hygiene, cleanliness and activities. |Very nice purpose-built home. Our concerns are dealt with well by senior staff. Excellent laundry service.
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Review from Kevin W (Son of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Rodwell House for 7 weeks now and from the very first day the staff have been excellent. The food is also excellent and the carers never rush Mum when feeding her. All the facilities including rooms, dining room and gardens are all lovely and clean. We couldn't wish for a better
home to look after Mum.
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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Rodwell House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.628 for Rodwell House is calculated as follows: ( (202 Excellents x 5) + (71 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 290 Ratings = 4.628
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rodwell House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Janet

Janet Bromley

Job Title: Registered Manager Joined: 2023

I qualified as a Registered Nurse over 35 years ago and started my career as a ward sister and progressed into specialising in elderly care. This became a real passion for me and continued my career within the Nursing Home sector.


Making a difference to the lives of the residents is what we strive to achieve at Rodwell House. I am proud to lead a dedicated team of staff who aim to create a welcoming and homely environment for our residents.

Geanina

Geanina Ghita

Job Title: Deputy Manager Joined: 2014

Geanina our Deputy Manager is a qualified RGN.

Louise

Louise Frampton

Job Title: New Resident Manager Joined: 2009

Looking for care for relatives and friends is never an easy task. My role is to guide families and friends through the process of finding care and assisting them on that journey. Having one point of contact enables relationships to be built before moving in and provides consistent support through the process.

Frequently Asked Questions about Rodwell House

What types of Care is Rodwell House registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rodwell House have?

There are 75 Single Rooms.

What are the Facilities & Services at Rodwell House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rodwell House to the centre of Addlestone?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rodwell House to verify any information. View our terms and conditions. Rodwell House has an Enhanced Service - more info.