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Care Homes Owned by Graham Care Group in Kent

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Graham Care Group in Kent

Only the locations & reviews in Kent for Graham Care Group are showing below.

View the details of all 6 locations (with 142 reviews) owned by Graham Care Group

Graham Care Group Locations in Kent (4)

 - Browse 4 Care Homes owned by Graham Care Group in Kent
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Harmonia Village
42 Randolph Road, Dover CT17 0FZ 
9.3 9 reviews
Harmonia Village, Dover, Kent
"Staff make you feel welcome, my family member is very well looked after, and the staff treat her like their family member. The home goes…"   Read all 9 reviews
  • from £2,295 / week
  • 36 Rooms
Location Type Care Home

Harmonia Village is a specialised residential facility located in Dover, Kent, designed to accommodate individuals living with dementia. Comprising of six separate houses, Harmonia Village has ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Dover House
57 Coombe Valley Road, Dover CT17 0EX 
8.9 70 reviews
Dover House, Dover, Kent
"Dover has have been amazing looking after my father. The facilities are all you could ask for, clean and user friendly. The staff are…"   Read all 70 reviews
  • from £2,095 / week
  • 86 Rooms
Location Type Care Home

Dover House in Dover provides nursing care including support for people with dementia. The care home maintains contact details for all residents’ family and friends to be used for party ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harpwood House
Seven Mile Lane, Wrotham Heath, Sevenoaks TN15 7RY 
8.2 21 reviews
Harpwood House, Sevenoaks, Kent
"Nan moved here back in November 2025 & since then has made such good progress in all aspects. She no longer suffers the pain of loneliness,…"   Read all 21 reviews
  • from £2,095 / week
  • 110 Rooms
Location Type Care Home

Set within four acres of beautifully maintained grounds, Harpwood is thoughtfully designed to support those with reduced mobility, featuring wide corridors, an easy-to-use lift, gentle stairways and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Whitstable House
Boorman Way, Whitstable CT5 3SE 
8.1 4 reviews
Whitstable House, Whitstable, Kent
"This is one of the best care homes in Kent, and we really appreciate everything the staff have done for my grandad! Every time we visit…"   Read all 4 reviews
  • from £2,095 / week
  • 101 Rooms
Location Type Care Home

Whitstable House care home in Whitstable offers people care and compassion. Trained staff provide support for complex care needs, including palliative or respite care. Situated with views of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Graham Care Group Reviews in Kent (104)

8.8

Graham Care Group has a Group Review Score of 8.8 (8.844) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Graham Care Group must have a Review Score.

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Review of

Harmonia Village

from Nicola W (Niece of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff make you feel welcome, my family member is very well looked after, and the staff treat her like their family member. The home goes all out for special occasions, e.g., Mother's Day, they did afternoon tea, and the family got invited, which was really lovely. The manager is very approachable and
knowledgeable. He is willing to listen to any issues or suggestions and will act on them. I couldn't wish for a better home for my auntie as she is so well looked after by the team. Thank you for all your kindness and hard work.
Reply from Syam Mohan, Registered Manager at Harmonia VillageHi Nicola

Thank you for your kind feedback. We're really pleased to hear that you feel your aunt is well cared for and that you enjoy being part of special occasions with us.
Your support means a lot to the team, and we remain committed to providing a warm, caring environment for all our residents.
Regards
Syam
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Review of

Harmonia Village

from Patricia B (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we see Jenny, we are made to feel welcome, in my opinion. Jenny looked after very well. Jenny is very happy here, far better than any homes she was in before. Keep up the good work.
Reply from Syam Mohan, Registered Manager at Harmonia VillageMany thanks for your lovely comments. Means a lot for the team. Regards
Syam
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Review of

Whitstable House

from S W (Granddaughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is one of the best care homes in Kent, and we really appreciate everything the staff have done for my grandad! Every time we visit it's always so warm and welcoming, and the staff are so friendly and supportive, and we appreciate it so much!!
Reply from Sharon Geary, Manager at Whitstable HouseThank you so much for your kind words-it truly means a lot to us. We're delighted to hear that you and your family feel welcomed and supported when you visit. Providing a warm, caring environment for our residents and their loved ones is at the heart of everything we do. I will share your lovely feedback with the whole team. Thank you again for taking the time to share your experience
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Review of

Harmonia Village

from Mark C (Husband of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made to feel welcome throughout the visit. I could not ask for better staff to look after Jenny.
Reply from Syam Mohan, Registered Manager at Harmonia VillageHi Mark
Thank you for your kind feedback. We really appreciate you taking the time to share your experience. It is encouraging for our team to know that the care and support we provide is valued. Thank you again for your support.
Regards
Syam
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Review of

Harpwood House

from Kaye L (Granddaughter of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nan moved here back in November 2025 & since then has made such good progress in all aspects. She no longer suffers the pain of loneliness, she's interacting & engaging with other residence & regular activities. For us as a family, this is so reassuring & gives us comfort. I've witnessed continued high
standard of care towards Nan but equally balancing that with promoting nans independence. Which is great. Nan speaks very highly of all the staff, she's very fond of them all. She's thoroughly enjoying the singers & bands that come in.
Daily & weekly menus are great too. As much as Nan doesn't eat great portions, she does enjoy what she eats & always praising the meals she get served.
Nans been moved rooms & I would say if there's any room for improvement it would be with the cleanliness. Her first room was absolutly spotless, however her current room doesn't quite stand up to the same standard.
Reply from NAOMI DELVES, New resident liaison at Harpwood HouseThank you for your kind review. We're so pleased to hear Nan is happy and that this is reassuring to you & your family.
Supporting each person at Harpwood to feel secure while maintaining their independence is central to our approach, so it's very meaningful to see this reflected in your feedback. I'll be sure to share your encouraging comments with the team.

It's also wonderful for us to know Nan is enjoying activities, entertainment and meals. Seeing her settle in, grow in confidence and share more of her awesome personality is a pleasure for us all!

Regarding cleanliness, please feel free to speak with me regarding the cleanliness of Nan's room so I can ensure it's addressed promptly. Our maintenance team will be available to resolve any refurbishment or decorating concerns, and our housekeeping teams are always there to help with any tidiness and hygiene concerns you may have. We'll do all we can to ensure Nan's new room is up to the standard you expect.
Best wishes,
Naomi
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Review of

Harmonia Village

from M R (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good care facilities with lovely helpful staff. My dad is well cared for. Food is good! The facility is clean!
Reply from Syam Mohan, Registered Manager at Harmonia VillageHi There
Thank you for such a beautiful message ad trust in us.This means a lot to the team. We assure you that we will continue to deliver the best
Thanks
Syam
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Review of

Harmonia Village

from J B (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful place.The staff are just amazing and so caring. They are my angels without wings. This is my dads home now and he loves it here.
Reply from Syam Mohan, Registered Manager at Harmonia VillageHi There
Thank you for such a beautiful message. We're so grateful for your trust and are honoured to care for your dad. Knowing he feels at home here means everything to us.
Thanks
Syam
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Review of

Whitstable House

from Christopher P (Son of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father and mother stayed at Whitstable house during a difficult time at the end of my Dads life when he was suffering from advanced dementia and Alzheimers. The staff at the home cared for them with kindness and careful attention. They were treated as individuals and with respect. Communication with
the family was good, both in person and through their online portal that had regular updates throughout the day.
I felt that my parents were in a safe environment and their medical needs were being well met.
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Review of

Harpwood House

from J W (Respite Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was a resident in Harpwood House for one week following a total hip replacement.
I found the staff very calm, friendly, helpful and caring. I was surprised that no member of management staff came to see me and a lot of the staff did not seem to know why I was there. I was given incorrect information
concerning payment of my account, which was annoying.
When I arrived, I was not clear that I was expected, and nobody seemed to know when I left.
I feel the admin side needs to be more professional.
Reply from NAOMI DELVES, New resident liaison at Harpwood HouseThank you for taking the time to leave your feedback and for your kind comments about our care team. We are so pleased to hear that you found the staff calm, friendly and supportive during your recovery.

We are sorry that parts of your experience felt unclear or frustrating, particularly in relation to administration and communication. We always aim to ensure expectations are clear, and we regret that this was not your impression during your stay.

We have reached out to you privately to discuss your review in more detail and to clarify a few points, as some aspects may not have been fully clear at the time. We believe it is important to address any concerns directly and transparently, and we welcome the opportunity to do so.

Thank you again for your feedback, which helps us to continually review, improve and evolve for the benefit of our residents.

Best regards,
Naomi
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Review of

Harpwood House

from K M (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was so happy to have found Harpwood and be able to move my mum in. Everyone has been professional friendly and helpful and I feel like I have support and help to get me through this emotional and different journey after many years battling and trying to cope alone. She has a lovely suite and view
and although due to her dementia there are still hurdles to jump and it's hard to step back a little I have confidence that she is in the best place for us to get there now.
Reply from NAOMI DELVES, New resident liaison at Harpwood HouseThank you so much for this heartwarming message. This transition can be an emotional journey, and we want you to know that we are here for you every step of the way. Our team will continue to do everything we can to support you and mum as she settles into her new home. With warmest regards, Naomi.
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Review of

Harpwood House

from Richard A (Son of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is always a lovely atmosphere when entering the foyer and Jackie at the desk is so friendly and helpful.the care home is very clean and I really like the different decor on each section of the care home.the staff are always very welcoming and happy to help and answer any questions.my mum is so
very happy where she is and is well fed and always cleanly presentee which is so nice for the family to know she is well looked after.she id enjoying
The social interaction.weare regularly informed about any toiletries mum may need .she very much enjoyed going out on a farm visit . the nurses are always very happy to answer any of my questions..we are very happy with the care home
Reply from NAOMI DELVES, New resident liaison at Harpwood HouseThank you so much for these kind words! I'll be sure to pass your compliments to Jacqui- she'll be so pleased! We truly love having your mum here with us and cannot be more delighted to know she is happy, well cared for and certainly enjoying the trips out and activities! Thank you for your continuing trust and for being such a supportive part of our Harpwood family.
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Review of

Harpwood House

from J W (Sister of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Harpwood House is a care home from home!!
From the moment you step through the entrance the love and compassion for the home is shown by everyone from management, staff and residents. Which in turn gives the family's peace of mind and visits so very enjoyable. I always go home with a smile on my face.
Reply from NAOMI DELVES, New resident liaison at Harpwood HouseThank you so much for these lovely words - they mean the world to us all at Harpwood. Creating a warm, caring and homely environment is at the very heart of all we do, so it's wonderful to hear this shows. We are so glad our care brings you peace of mind and happiness during your visits, we'll keep doing our very best to provide the care you've come to know and love.
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Review of

Dover House

from Darren R (Son of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dover has have been amazing looking after my father.
The facilities are all you could ask for, clean and user friendly.
The staff are very attentive, friendly, helpful and always smiling.
Communication is great, email and phone are always responded to.
Tony the manager has been great in settling
my dad in, supporting his needs and ensuring family are connected.
I couldn't ask for anything more from the home or the staff.
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Review of

Dover House

from Alex B (Son of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Dad arrived at Dover House his care has been great. Compared to my Dad's previous care home, Dover House is clean and modern. The general layout of the care home is excellent, the rooms are spacious, and the communal areas are maintained to a high standard. Most importantly, the staff are professional,
friendly and always welcoming.
Reply from Nomusa Muhlwa, Registered Manager at Dover HouseMany thanks for your review. We really do appreciate the feedback.
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Review of

Harmonia Village

from Katie G (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good home . Staff are very caring , gentle and kind to my Father. Very clean and they look after residents trying to involve them in activities daily. Very respectful to family member and visitors .
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Review of

Harmonia Village

from Kate W (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Harmonia are quite simply amazing. My father had very severe dementia but remained physically quite strong and we were unable to find any care homes that could meet his needs and keep him safe despite trying several that apparently specialised in dementia care and challenging behaviour.
Dad eventually ended up in hospital and was discharged to Harmonia in February 2024 - the team there quite simply saved dad and us, his family. Dad was able to move around the home and garden as he pleased but with sympathetic supervision so that he didn't feel restricted. They keep residents entertained with appropriate activities including gardening- we still have a plant that dad grew from seed. He loved the delicious home made food! Harmonia's team gave him the most wonderful, genuinely loving care right through until his final, peaceful days in Jan 2025. We cannot thank them enough for the love and care that they provided dad and support for us as a family through a really awful time.
Reply from Syam Mohan, Registered Manager at Harmonia VillageThanks for your lovely feedback. This means a lot for the team.
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Review of

Dover House

from Alice G (Sister of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care provided very helpful kind and caring.Staff very polite my brother was well looked after .Always on hand if you wanted to ask questions .would recommend this nursing home they are looked after so well food is excellent and a good variety plenty of tea coffee snacks available.
Reply from Nomusa Muhlwa, Registered Manager at Dover HouseThankyou so much for your kind reveiw. It was an absolute honor to look after him at Dover House
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Review of

Dover House

from Jane M (Daughter of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Dover House highly enough. From the very first interaction, it was clear that this care home is a place where both residents and families are treated with the utmost care and respect. The staff are not only highly professional but also incredibly warm and compassionate, the environment
is clean, comfortable and well maintained. The dedication and compassion shown by all staff gave us peace of mind knowing our mother was in such good hands. Truly a wonderful place!
Reply from Nomusa Muhlwa, Registered Manager at Dover HouseThankyou so much for this. We shall continually strive to deliver the best care. So much appreciated.
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Review of

Harmonia Village

from Stephen B (Son of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I consider myself lucky to have my Mum staying at the home under such wonderful caring staff. All patients here have extra needs and complexities, but I have been consistently impressed by the genuine caring nature and patience of the staff, I feel a sense of commitment and joy in what they are doing.
The home is well led and genuinely has an ethos of wanting to serve their residents well. I work as a GP locally, and have been to many residential and nursing homes across Kent. I can honestly say this is an excellent place. There is also lots of tech - cameras and sensors in the bed to also monitor your loved one. The entertainment programme is dynamic and varied, the staff (carers and nurses) really know the residents well. The care is the most important thing, but so is the beautiful setting as well. I love the European model of the dementia village where people have their own apartment in a real house, but the security and company of the hub - this place is truly legendary!
Reply from Syam Mohan, Registered Manager at Harmonia VillageMany thanks for your lovely feedback. This means a lot for our team to continue delivering high quality of care.
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Review of

Dover House

from T H (Daughter of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and also has suffered a stroke. The care and compassion shown by Dover House staff is simply amazing. Mum is safe and loved. The staff go out of their way to comfort and help with all Mum's needs.
Mum always looks clean and well looked after and her room is spotless.
This nursing
home is 10/10.
Reply from Nomusa Muhlwa, Registered Manager at Dover HouseThank you so much. We shall continue striving for the very best.
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