Care Homes Owned by Graham Care Group in Kent

Staff make you feel welcome, my family member is very well looked after, and the staff treat her like their family member. The home goes all out for special occasions, e.g., Mother's Day, they did afternoon tea, and the family got invited, which was really lovely. The manager is very approachable and knowledgeable. He is willing to listen to any issues or suggestions and will act on them. I couldn't wish for a better home for my auntie as she is so well looked after by the team. Thank you for all your kindness and hard work.

When we see Jenny, we are made to feel welcome, in my opinion. Jenny looked after very well. Jenny is very happy here, far better than any homes she was in before. Keep up the good work.

This is one of the best care homes in Kent, and we really appreciate everything the staff have done for my grandad! Every time we visit it's always so warm and welcoming, and the staff are so friendly and supportive, and we appreciate it so much!!

Made to feel welcome throughout the visit. I could not ask for better staff to look after Jenny.

Nans been moved rooms & I would say if there's any room for improvement it would be with the cleanliness. Her first room was absolutly spotless, however her current room doesn't quite stand up to the same standard.

A good care facilities with lovely helpful staff. My dad is well cared for. Food is good! The facility is clean!

Beautiful place.The staff are just amazing and so caring. They are my angels without wings. This is my dads home now and he loves it here.

I felt that my parents were in a safe environment and their medical needs were being well met.

I feel the admin side needs to be more professional.

I was so happy to have found Harpwood and be able to move my mum in. Everyone has been professional friendly and helpful and I feel like I have support and help to get me through this emotional and different journey after many years battling and trying to cope alone. She has a lovely suite and view and although due to her dementia there are still hurdles to jump and it's hard to step back a little I have confidence that she is in the best place for us to get there now.

The social interaction.weare regularly informed about any toiletries mum may need .she very much enjoyed going out on a farm visit . the nurses are always very happy to answer any of my questions..we are very happy with the care home

From the moment you step through the entrance the love and compassion for the home is shown by everyone from management, staff and residents. Which in turn gives the family's peace of mind and visits so very enjoyable. I always go home with a smile on my face.

I couldn't ask for anything more from the home or the staff.

Since my Dad arrived at Dover House his care has been great. Compared to my Dad's previous care home, Dover House is clean and modern. The general layout of the care home is excellent, the rooms are spacious, and the communal areas are maintained to a high standard. Most importantly, the staff are professional, friendly and always welcoming.

Very good home . Staff are very caring , gentle and kind to my Father. Very clean and they look after residents trying to involve them in activities daily. Very respectful to family member and visitors .

The team at Harmonia are quite simply amazing. My father had very severe dementia but remained physically quite strong and we were unable to find any care homes that could meet his needs and keep him safe despite trying several that apparently specialised in dementia care and challenging behaviour. Dad eventually ended up in hospital and was discharged to Harmonia in February 2024 - the team there quite simply saved dad and us, his family. Dad was able to move around the home and garden as he pleased but with sympathetic supervision so that he didn't feel restricted. They keep residents entertained with appropriate activities including gardening- we still have a plant that dad grew from seed. He loved the delicious home made food! Harmonia's team gave him the most wonderful, genuinely loving care right through until his final, peaceful days in Jan 2025. We cannot thank them enough for the love and care that they provided dad and support for us as a family through a really awful time.

Very happy with the care provided very helpful kind and caring.Staff very polite my brother was well looked after .Always on hand if you wanted to ask questions .would recommend this nursing home they are looked after so well food is excellent and a good variety plenty of tea coffee snacks available.

I cannot recommend Dover House highly enough. From the very first interaction, it was clear that this care home is a place where both residents and families are treated with the utmost care and respect. The staff are not only highly professional but also incredibly warm and compassionate, the environment is clean, comfortable and well maintained. The dedication and compassion shown by all staff gave us peace of mind knowing our mother was in such good hands. Truly a wonderful place!

I consider myself lucky to have my Mum staying at the home under such wonderful caring staff. All patients here have extra needs and complexities, but I have been consistently impressed by the genuine caring nature and patience of the staff, I feel a sense of commitment and joy in what they are doing. The home is well led and genuinely has an ethos of wanting to serve their residents well. I work as a GP locally, and have been to many residential and nursing homes across Kent. I can honestly say this is an excellent place. There is also lots of tech - cameras and sensors in the bed to also monitor your loved one. The entertainment programme is dynamic and varied, the staff (carers and nurses) really know the residents well. The care is the most important thing, but so is the beautiful setting as well. I love the European model of the dementia village where people have their own apartment in a real house, but the security and company of the hub - this place is truly legendary!

This nursing home is 10/10.