Harpenden Springs Care Home

22-24 Grove Road, Harpenden, Hertford AL5 1PX
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8.6 4 Reviews
  • Harpenden Springs Care Home, Hertford
Harpenden Springs Care Home is Oakland Care's brand-new, flagship sustainable care home, opened in March 2026. Designed with comfort, wellbeing, and the environment in mind, this state-of-the-art home combines luxury green living with exceptional, person-centred care.

With 75 private ensuite bedrooms, Harpenden Springs is their most innovative and eco-friendly development to date. The home is powered entirely by electricity, supported by 125 on-site solar panels, air-source heat pumps, and an efficient underfloor heating system - all working together to create a warm, comfortable, and sustainable living environment.

Alongside these leading environmental features, residents enjoy the highest standards of care, tailored to their individual needs.

Harpenden Springs offers a welcoming atmosphere with superb facilities, beautifully designed communal spaces, and a varied programme of daily activities, making it a vibrant and fulfilling place to call home.
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Care Provided by Harpenden Springs Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1930 – £2040
  • Self-Funded Residential Dementia Care: £1990 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £2050 – £2150
The price(s) shown are provided by the care home. Contact Harpenden Springs Care Home for full pricing details and T&Cs.

Contact Harpenden Springs Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • NHS Continuing Healthcare (CHC)

Contact Harpenden Springs Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Luciana Dobos (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Harpenden Springs Care Home Reviews (4)

8.6

Harpenden Springs Care Home has a Review Score of 8.6 (8.642) out of 10, based on 4 reviews in the last 2 years.
Over all time Harpenden Springs Care Home has 4 reviews.

Overall Experience
  • 4
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Date Published
  • 4
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Reviewer Connection to Harpenden Springs Care Home
  • 4
Total of 4, showing 1-4
Review from Louise L (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was resident number one at Harpenden Springs, and from the moment she walked through the door, she has been treated like a queen. The staff are genuinely warm, friendly, and attentive, always taking the time to care for her as an individual.


I've been amazed at how much she enjoys the activities

and entertainment, they've really brought out her enthusiasm, and she happily joins in. Everything is thoughtfully designed to be enjoyable while also stimulating the mind and encouraging movement.


The home itself feels more like a hotel than a care setting, and my mum even calls her room "her flat," which says everything about how comfortable and settled she feels. The facilities are truly exceptional.


On a more personal note, my mum has complex mental health needs, and the care team has taken such care to understand her fully-not just her needs, but who she has been and who she is today.
We feel reassured knowing she is in the right place for this stage of her life.

Reply from Fiona Heneghan, Client Relations Manager at Harpenden Springs Care HomeThank you for taking the time to review, we appreciate your feedback. It has been a pleasure to welcome the whole family and are delighted you all feel the warmth of the home.
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Review from R P (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in as one of the first residents. She has settled quicker than we thought, and it is lovely to see her joining in the activities. The place is like a 5 star hotel, and the people so caring. Only wish they had opened up sooner.
Reply from Fiona Heneghan, Client Relations Manager at Harpenden Springs Care HomeThank you for your feedback, we appreciate your comments and are delighted with how she has settled so well with us.
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Review from L P (Daughter of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the wonderful team at this beautiful new home. They go above and beyond to be accommodating to their residents and really take time to make them feel at home. The food is amazing and of restaurant quality. The activities on offer are varied and encourage participation by
all, including family and staff! The home is kept spotless and is well managed by a very approachable management team. Any concerns are quickly addressed and actioned. I feel very confident that my mum is in safe, caring and compassionate hands.
Reply from Fiona Heneghan, Client Relations Manager at Harpenden Springs Care HomeThank you for your feedback, we appreciate you taking the time to review and give your personal views.
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Review from Amanda M (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 91 year old mother moved into Harpenden Springs a month ago on their opening day. Our whole experience has been as good as we could possibly hope for. The staff are wonderful and have really got to know her. The physio and general exercise has improved her mobility hugely. The food is great and lovely
to see her sitting in the dining room having breakfast with the other residents.
Mum is engaging with the activities and I have had fun with her there for the first in a while. I would highly recommend .
Reply from Fiona Heneghan, Client Relations Manager at Harpenden Springs Care HomeWe really appreciate you taking the time to review your experience of Harpenden Springs. Thank you.
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Current Review Score: 8.6 (8.642)

Overview of Review Score

The Review Score of 8.6 (8.642) out of 10 for Harpenden Springs Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Harpenden Springs Care Home is calculated as follows: ( (47 Excellents x 5) ) ÷ 47 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.642 Points relating to the number of positive Reviews for Harpenden Springs Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 4 Positive Reviews ÷ 15 = 0.267
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (3)

Luciana

Luciana Dobos

Job Title: General Manager Joined: 2025

I started working in the care sector in April 2012, at the age of 23. As a young person from a different country, I was excited to receive the opportunity to join a successful team and learn how great care is delivered. I have not only matured with age, but I have grown as a person amongst exceptional individuals that I have been fortunate enough to meet in the past 10 years during my career path, going from a Care Assistant role, to a Reminiscence Coordinator, Deputy Manager and becoming a General Manager. I strive to help as much as I can and support the team by sharing all my knowledge and empowering people to achieve their full potential. My goal within the care sector is to continue helping people feel loved and treated as individuals, be it residents, relatives, or staff. I have been a General Manager at our Lambwood Heights Care Home since 2022, and I am now excited to start a new chapter at Oakland Care as the Commissioning Manager for Harpenden Springs.

Fiona

Fiona Heneghan

Job Title: Senior Client Relations Manager Joined: 2020

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of Lambwood Heights, Woodland Grove and now Harpenden Springs care homes and build positive relationships with residents, families and external contacts in the community.


I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with, whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.

Mya

Mya Hassen

Job Title: Client Relations Assistant Joined: 2025

I joined Oakland Care as Client Relations Assistant for Harpenden Springs in September 2025, bringing a background in media, journalism, and corporate communications. From day one, I’ve been welcomed by a truly compassionate and hard-working team, making the transition into care feel natural and incredibly rewarding. My journey has always been anchored in care, both through voluntary work and life choices, and I’m deeply committed to ensuring that every resident and their family feel valued and supported from the very beginning. I believe kindness, clear communication, and a heartfelt approach make the biggest difference. I take pride in being part of a team that puts people first, and I’m looking forward to helping shape a welcoming and supportive future at Harpenden Springs.

Frequently Asked Questions about Harpenden Springs Care Home

What types of Care is Harpenden Springs Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Harpenden Springs Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Harpenden Springs Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harpenden Springs Care Home to the centre of Hertford?

11.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harpenden Springs Care Home to verify any information. View our terms and conditions. Harpenden Springs Care Home has an Enhanced Service - more info.