Harpenden Springs Care Home

I started working in the care sector in April 2012, at the age of 23. As a young person from a different country, I was excited to receive the opportunity to join a successful team and learn how great care is delivered. I have not only matured with age, but I have grown as a person amongst exceptional individuals that I have been fortunate enough to meet in the past 10 years during my career path, going from a Care Assistant role, to a Reminiscence Coordinator, Deputy Manager and becoming a General Manager. I strive to help as much as I can and support the team by sharing all my knowledge and empowering people to achieve their full potential. My goal within the care sector is to continue helping people feel loved and treated as individuals, be it residents, relatives, or staff. I have been a General Manager at our Lambwood Heights Care Home since 2022, and I am now excited to start a new chapter at Oakland Care as the Commissioning Manager for Harpenden Springs.

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of Lambwood Heights, Woodland Grove and now Harpenden Springs care homes and build positive relationships with residents, families and external contacts in the community.

I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with, whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.