Hartshill Care Home

Oldbury Road, Hartshill, Nuneaton CV10 0TJ
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9.4 14 Reviews
  • Hartshill Care Home, Nuneaton
Hartshill Care Home in Nuneaton offers an inviting and friendly home to its residents.   

The care home is operated by Hampton Healthcare which has been providing care for over 30 years.

The care home specialises in elderly care, dementia, physical disability and mental impairment.

Trained staff are compassionate, empathetic and supportive while delivering exceptional care.

Residents can try a wide range of activities including live entertainment, dancing, arts and crafts and trips out into the local community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1420
  • Self-Funded Nursing Care: from £1420
  • Self-Funded Nursing Dementia Care: from £1540

Fully furnished room, WIFI, all meals and snacks provided, full programme of activities (person centred), laundry service and 24 hour care.

These prices are only a guideline, please contact Hartshill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sarah Gilliver (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Visiting is welcome at any time.

Parking

  • Parking facilities to the front of the building.

Hartshill Care Home Reviews (14)

9.4

Hartshill Care Home has a Review Score of 9.4 (9.431) out of 10, based on 11 reviews in the last 2 years.
Over all time Hartshill Care Home has 14 reviews.

Overall Experience
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Total of 14, showing 1-14
Review from Danielle J (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was taken to this care home after being in hospital. We were so impressed by the level of care and dignity my mum received. They all go above and beyond.
The rooms are lovely and clean. The staff are amazing. Thank you all for caring for my mum so well.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your kind words. The staff will be most appreciative of the feedback.

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Review from Judith M (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was admitted into Hartshill Nursing and Care Home on an end of life pathway during June 2025. My sister and I are so grateful for the genuine warmth, care and attention that was given to mum during her final days. From the moment she arrived at the home from the hospital, the quality of care
was excellent and the support given was very much appreciated. Nothing was too much trouble and every staff member had an extremely professional caring attitude. The manager and staff were always approachable and helpful, and the liaison with the medical team was first class.
We will always be thankful for the way they cared for mum, treating her with respect and dignity until the very end. We have no hesitancy in recommending Hartshill Care Home based on our personal experience with them.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your kind comments. We will be sure to share them with the staff team.

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Review from B B (Wife of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
As a care home if the person's is on a normal diet and just need washing and help dressing it may be ok.
But as a nursing home, to me as an ex nurse the standards are poor.
My husband was in a lot of pain and it took 2 weeks to get medication and only when I said get the out of hours doctor was it
done. Urine test took over a week. And level 6 diet took at least 3 weeks for it to be sorted and lots of care staff still got it wrong.
Reply from Tej Sehmi, Owner at Hartshill Care Home

We are very sorry our usually high standards have not been met. We continue to work with the healthcare professionals to ensure there is no delay to treatment.

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Review from Toni L (Sister of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is brilliant, the staff, nurses and other workers are fantastic. They take special care of our sister and are always kind and thoughtful. We are in awe of their strength of mind and how they cope with physical or mental abuse from their patients. Yes, training and learning how to work
in such a difficult environment on a day to day basis, but experience can be frighting and it blows my mind how they can cope mentally aswell. Please know that they are mandatory angels to us. They are not paid enough to endure the things that happen to them daily.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your kind words. We will be sure to share them with the staff team.

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Review from Paul W (Son of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident now for approximately 12 months, she is happy, content, safe and feels well cared for.
The management and staff are very open, friendly and happy to discuss Mum's needs and adapt to her varying needs.
Mum has her own room which includes some of her own furniture and personal
things which makes it very homely.
Mum's favourite place is the lounge where she can come and go as she pleases and meal times in the restaurant where she enjoys the food and company.
I find the the staff very good and caring including the domestic and maintenance staff.
I would like to especially mention the section manager, the staff in activities and the one in nursing, all of whom I have had personal help and assistance from over the last 12 months.
Reply from Caroline Morse, Registered Manager at Hartshill Care Home

Thank you for your very kind words. I will be sure to pass this on to the team.

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Review from P R (Son of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well looked after. Staff were helpful and very kind.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your kind comments and taking the time to complete this review. It is always our aim to provide the best care. We will be sure to share your comments with the Hartshill team.

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Review from Colin H (Husband of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say how happy I am to see my wife so well cared for. The staff from senior management to careers, nurses, and domestic staff are all in my opinion excellent. Knowing my wife is happy and well cared for is really satisfying to me. Everyone gives 100 per cent to their jobs. Would highly
recommend Hartshill to anybody.
Reply from Caroline Morse, Registered Manager at Hartshill Care Home

Thank you for your kind comments. We will be sure to share them with the staff who I am sure will be delighted.

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Review from Nigel R (Son of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend.
My mum was looked after at Hartshill Care Home during the last week of her life, the professionalism, care, compassion and love shown to Mum by all the staff was amazing. It was as though they had known her for years. It meant so much to all her family and made a difficult
time easier. Thank you to you all.
Reply from Caroline Morse, Registered Manager at Hartshill Care Home

Thank you for your kind comments. We will be sure to share them with the staff.

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Review from Andy W (Son of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, we, as a family, are very happy with the care that my mother is receiving from Hartshill Care Home. She has stelled very well and is as happy as she could possibly be considering the situation. She is a very popular resident and is loved by all the team. We know that she is in very good hands,
which is comforting for us as a family.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your kind comments. We will be sure to share your comments with the staff. They will be most appreciative.

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Review from E H (Stepdaughter of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care home. Friendly and attentive staff. All residents appeared happy and well cared for. I came to the Christmas Party, and it was superb - great buffet, great musicians, everyone had a great time.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your kind comments. I am glad you all enjoyed the Xmas party. We will be sure to share your comments with the staff. They will be most appreciative.

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Review from D G (Friend of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to offer my heartfelt thanks to the all staff at the home for the care given to my friend, who has sadly passed away in the care home. They were very kind and professional and treated her with dignity, and the staff have become like my second family. I will be forever grateful to all of
them, and I am going to miss them all. Once again, thank you very much from all of us.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your heartfelt comments.
Remember, once a friend of Hampton, always a friend of Hampton, and you would always be welcome to come back and enjoy any entertainment and events we have going on.
I will be sure to share your comments with the team. They will be delighted.

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Review from Patrick D (Husband of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was placed with Hartshill Care Home for a period of two months as a halfway house after her stay in the hospital.
The most obliging, courteous, knowledgeable and likeable staff coped with her volatile nature admirably with obvious affection. As a new enterprise the 'home' appeared to manage
the mixture of residents capably and fairly. An ideal place for most of those individuals in need, especially with its 'open house' strategy.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your kind comments. We will be sure to share them with the staff.

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Review from Julie H (Daughter of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was taken to Hartshill Care Home from hospital for rehab and assessment. First impression was that it was a peaceful environment and very welcoming. After a three-week stay, it was decided that Mum would become a permanent resident at the home. I was confident that Mum would be well looked after
and cared for. All staff are very caring, attentive and treat all residents with dignity and respect. Management have also been very helpful and supportive through this transition. Thank you to all management and staff.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your kind comments. The staff will be elated when we share the comments with them.

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Review from Tina W (Respite Resident) published on 26 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hartshill Care Home is an immaculately clean modern spacious care home overlooking beautiful countryside. The rooms are spacious and bright with lovely views. Dad who has vascular dementia walked in, sat in the lovely lounge and was instantly made to feel at home. The staff were very attentive, caring
and reassuring. In fact at dad's beck and call! He was given a menu on his arrival and staff helped him choose his dinner from a range of scrumptious meals. As we left dad was all smiles talking to the ladies and looked so comfortable that we felt reassured for the two weeks' respite he would be well cared for. The manager was equally caring assuring and informative to us. On arriving today to collect dad, he was immaculately dressed and cleanly shaven and had been playing dominoes with the staff! He didn't seem in any hurry to leave! We have complete and total trust in Hartshill Care Home and its staff. The care and respect shown to dad was truly exceptional.
Reply from Tej Sehmi, Owner at Hartshill Care Home

Thank you for your kind words. The Hartshill team will be delighted that your dad enjoyed his stay, I will share your comments with them. We look forward to seeing him again soon.

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Current Review Score: 9.4 (9.431)

Overview of Review Score

The Review Score of 9.4 (9.431) out of 10 for Hartshill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.685 for Hartshill Care Home is calculated as follows: ( (112 Excellents x 5) + (3 Goods x 4) + (3 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 127 Ratings = 4.685
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.746 Points relating to the number of positive Reviews for Hartshill Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 10 Positive Reviews ÷ 13.4 = 0.746
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 02 Sep 2025

We currently have two fully furnished en-suite rooms in our memory care suite.

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Awards / Recognitions (0)

Meet the Team (1)

No image found

Sarah Gilliver

Job Title: Manager Joined: 2025

An experienced care home manager working with elderly, dementia and mental health residents.

Frequently Asked Questions about Hartshill Care Home

What types of Care is Hartshill Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hartshill Care Home have?

There are 65 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Hartshill Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hartshill Care Home to the centre of Nuneaton?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartshill Care Home to verify any information. View our terms and conditions. Hartshill Care Home has an Enhanced Service - more info.