






Hartshill Care Home in Nuneaton offers an inviting and friendly home to its residents.
The care home is operated by Hampton Healthcare which has been providing care for over 30 years.
The care home specialises in elderly care, dementia, physical disability and mental impairment.
Trained staff are compassionate, empathetic and supportive while delivering exceptional care.
Residents can try a wide range of activities including live entertainment, dancing, arts and crafts and trips out into the local community.
Care Provided by Hartshill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fully furnished room, WIFI, all meals and snacks provided, full programme of activities (person centred), laundry service and 24 hour care.
The price(s) shown are provided by the care home. Contact Hartshill Care Home for full pricing details and T&Cs.
Contact Hartshill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hampton Healthcare
- Private Owned
Person in charge
- Sarah Gilliver (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (65)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (4)
Visiting
- Visiting is welcome at any time.
Parking
- Parking facilities to the front of the building.
Hartshill Care Home Reviews (22)
Hartshill Care Home has a Review Score of 9.5 (9.542) out of 10, based on 14 reviews in the last 2 years.
Over all time Hartshill Care Home has 22 reviews.
Very happy with the transition into care. My relative has been treated with respect and dignity and is very happy with the care they are receiving. The rooms are large and bright and the home itself is situated in a lovely countryside setting. The staff are all very cheerful and caring. It has made life easier for us at a very difficult and stressful time.
My mum was admitted to the care home for end of life care from the hospital. From the outset, the care was exceptional, staff took the time to listen to what we told them about mum and her preferences, nothing was too much trouble. The professionalism and care that was shown to us as a family on the day mum passed went above and beyond what I expected. Special mention to the manager Sarah, Deputy Sandra, unit manager Millie, lead nurse Alex, SCA Lily and carer Joseph who were all so kind through a very difficult time for us all, and to all the other staff who showed such kindness and compassion to my mum and to us as a family during her last few days. Thank you all and keep up the excellent work!
Thank you for the lovely review, it was a pleasure to care for your loved one. I will ensure to pass your feedback on to the team.
I can only give praise to Hartshill Care Home. The care, dignity and compassion they showed my grandmother in her final weeks were amazing and there isn't a single member of staff that comes to mind to say anything negative of them. They were always friendly to us and showed rapport with my grandmother, in different ways for different people, which had that personal touch. Every level of staff were just great. The carers seemed to actually care, the cleaning staff were efficient, the seniors made themselves available to discuss things as needed, the office staff were a friendly, nurses were competent, the management were present and even the visiting professionals, like the doctor and the ANP put our minds at ease that our grandmother was in the best place in the circumstances. They encouraged her to be as sociable as she could be, were experienced to help during her unsettled moments and were sensitive and delicate in those final days, both to her and to us as a family. Thank you all!
Thank you for the lovely review, it was a pleasure to care for your loved one. I will ensure to pass your feedback on to the team.
My mum, moved to Hartshill on an end of life path way. This was such a struggle for my mum and our whole family. The staff at the care home helped us in every which way possible. The kindness and care that was provided not only to mum but to us too. My dad felt that if he went home he would be letting our mum down, for the last few days before mum sadly passed, dad stayed at the care home with mum. The staff provided comfort, food and drinks. Dad said this helped him come to terms with mum passing. Our whole family would like to give a special mention to Nurse Alex, the care you provided will stay with our family forever.
Visited at the weekend to see my Cousin, who has been a resident at Hartshill Care Home for the 7 months.
He has dementia and he doesn't always remember me. The attentive staff were so caring and kind. They introduced me to him as a friend so as not to overwhelm him which I thought was a great idea. Within 10 minutes my Cousin looked at me, laughed and remembered me which was such an incredible moment.
As for the staff and the home overall. Every time that I visit, the home is always clean, everything is well presented and I always notice how residents seemed so engaged with the team of attentive staff.
I would unreservedly recommend Hartshill Care Home to anyone looking to place their loved ones within the care of such a brilliantly run care home, for complete peace of mind.
Thank you for your kind words. The team will be most pleased when this is shared with them.
There was a lockdown due to flu through December, the team were absolutely amazing keeping visitors updated with emails and calls, to let us know what was going on. Every member of staff I have met has been extremely helpful, from the carers, to the reception and managers. My relative is very happy here, and speaks highly about the place which gives us confidence.
The staff always go above and beyond and they encourage Mum to do things she would not usually entertain.
She has recently had an operation and they have adjusted care plans etc. to make sure her needs are being met.
Thank you for your kind and encouraging comments. We will be sure to share them with the team members.
The care given to residents is 100per cent.would not hesitate to recommend this care home to anyone
Excellent meals.and every where is nice and clean.
I was undecided whether to stay in the care system, & after speaking to floor manager Sue outlined for me that I could go out to shop or for pleasure, I was free to travel by taxis to garden centres etc, on my own, but to leave my mobile number with them in case I got overtired or needed help. I didn't realise this & it made a big difference to my choice.
Thank you for choosing Hartshill care Home. We will always try to support your independence.
The rooms are lovely and clean. The staff are amazing. Thank you all for caring for my mum so well.
Thank you for your kind words. The staff will be most appreciative of the feedback.
We will always be thankful for the way they cared for mum, treating her with respect and dignity until the very end. We have no hesitancy in recommending Hartshill Care Home based on our personal experience with them.
Thank you for your kind comments. We will be sure to share them with the staff team.
But as a nursing home, to me as an ex nurse the standards are poor.
My husband was in a lot of pain and it took 2 weeks to get medication and only when I said get the out of hours doctor was it done. Urine test took over a week. And level 6 diet took at least 3 weeks for it to be sorted and lots of care staff still got it wrong.
We are very sorry our usually high standards have not been met. We continue to work with the healthcare professionals to ensure there is no delay to treatment.
This care home is brilliant, the staff, nurses and other workers are fantastic. They take special care of our sister and are always kind and thoughtful. We are in awe of their strength of mind and how they cope with physical or mental abuse from their patients. Yes, training and learning how to work in such a difficult environment on a day to day basis, but experience can be frighting and it blows my mind how they can cope mentally aswell. Please know that they are mandatory angels to us. They are not paid enough to endure the things that happen to them daily.
Thank you for your kind words. We will be sure to share them with the staff team.
The management and staff are very open, friendly and happy to discuss Mum's needs and adapt to her varying needs.
Mum has her own room which includes some of her own furniture and personal things which makes it very homely.
Mum's favourite place is the lounge where she can come and go as she pleases and meal times in the restaurant where she enjoys the food and company.
I find the the staff very good and caring including the domestic and maintenance staff.
I would like to especially mention the section manager, the staff in activities and the one in nursing, all of whom I have had personal help and assistance from over the last 12 months.
Thank you for your very kind words. I will be sure to pass this on to the team.
Mum is well looked after. Staff were helpful and very kind.
Thank you for your kind comments and taking the time to complete this review. It is always our aim to provide the best care. We will be sure to share your comments with the Hartshill team.
My mum was looked after at Hartshill Care Home during the last week of her life, the professionalism, care, compassion and love shown to Mum by all the staff was amazing. It was as though they had known her for years. It meant so much to all her family and made a difficult time easier. Thank you to you all.
Thank you for your kind comments. We will be sure to share them with the staff.
Overall, we, as a family, are very happy with the care that my mother is receiving from Hartshill Care Home. She has stelled very well and is as happy as she could possibly be considering the situation. She is a very popular resident and is loved by all the team. We know that she is in very good hands, which is comforting for us as a family.
Thank you for your kind comments. We will be sure to share your comments with the staff. They will be most appreciative.
Fantastic care home. Friendly and attentive staff. All residents appeared happy and well cared for. I came to the Christmas Party, and it was superb - great buffet, great musicians, everyone had a great time.
Thank you for your kind comments. I am glad you all enjoyed the Xmas party. We will be sure to share your comments with the staff. They will be most appreciative.
I would like to offer my heartfelt thanks to the all staff at the home for the care given to my friend, who has sadly passed away in the care home. They were very kind and professional and treated her with dignity, and the staff have become like my second family. I will be forever grateful to all of them, and I am going to miss them all. Once again, thank you very much from all of us.
Remember, once a friend of Hampton, always a friend of Hampton, and you would always be welcome to come back and enjoy any entertainment and events we have going on.
I will be sure to share your comments with the team. They will be delighted.
The most obliging, courteous, knowledgeable and likeable staff coped with her volatile nature admirably with obvious affection. As a new enterprise the 'home' appeared to manage the mixture of residents capably and fairly. An ideal place for most of those individuals in need, especially with its 'open house' strategy.
Thank you for your kind comments. We will be sure to share them with the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 August 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 02 Sep 2025
A great night recognising all the hard work and fantastics achievements by all the team at Hampton Healthcare.
- 02 Sep 2025
A great night recognising all the hard work and fantastics achievements by all the team at Hampton Healthcare.
- 02 Sep 2025
Congratulations to Meg, Moyo, Loveth and Isaiah on being selected as finalists and going on to become runners up and winners at the 2025 Hampton Care Awards. Everyone had a...
There are no upcoming events for Hartshill Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hartshill Care Home.
Accreditations
There are no accreditations posted yet for Hartshill Care Home.
Meet the Team (1)

Having joined the care home as Unit Manager, Sandra has worked through the various job roles and brings a wealth of experience in management, working with the elderly and residents living with dementia and other mental health conditions.
Frequently Asked Questions about Hartshill Care Home
What types of Care is Hartshill Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hartshill Care Home have?
There are 65 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Hartshill Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hartshill Care Home to the centre of Nuneaton?
3.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartshill Care Home to verify any information. View our terms and conditions. Hartshill Care Home has an Enhanced Service -more info.