Care Homes Owned by Hampton Healthcare

My mum was admitted to the care home for end of life care from the hospital. From the outset, the care was exceptional, staff took the time to listen to what we told them about mum and her preferences, nothing was too much trouble. The professionalism and care that was shown to us as a family on the day mum passed went above and beyond what I expected. Special mention to the manager Sarah, Deputy Sandra, unit manager Millie, lead nurse Alex, SCA Lily and carer Joseph who were all so kind through a very difficult time for us all, and to all the other staff who showed such kindness and compassion to my mum and to us as a family during her last few days. Thank you all and keep up the excellent work!

I can only give praise to Hartshill Care Home. The care, dignity and compassion they showed my grandmother in her final weeks were amazing and there isn't a single member of staff that comes to mind to say anything negative of them. They were always friendly to us and showed rapport with my grandmother, in different ways for different people, which had that personal touch. Every level of staff were just great. The carers seemed to actually care, the cleaning staff were efficient, the seniors made themselves available to discuss things as needed, the office staff were a friendly, nurses were competent, the management were present and even the visiting professionals, like the doctor and the ANP put our minds at ease that our grandmother was in the best place in the circumstances. They encouraged her to be as sociable as she could be, were experienced to help during her unsettled moments and were sensitive and delicate in those final days, both to her and to us as a family. Thank you all!

Amy,Teresa, Daisy and Kirsten these are brilliant, very informative.

Amy, teresa & daisy all go above and beyond, and we will be forever grateful. The place is always clean and tidy. Staff are always cheerful and explain how our nan is doing, always keeps you updated.

My mum, moved to Hartshill on an end of life path way. This was such a struggle for my mum and our whole family. The staff at the care home helped us in every which way possible. The kindness and care that was provided not only to mum but to us too. My dad felt that if he went home he would be letting our mum down, for the last few days before mum sadly passed, dad stayed at the care home with mum. The staff provided comfort, food and drinks. Dad said this helped him come to terms with mum passing. Our whole family would like to give a special mention to Nurse Alex, the care you provided will stay with our family forever.

Since before my dad even arrived Trish was doing everything she could to help facilitate my dads move to the care home. Having worked in care myself I was blown away by the quality of care given to the patients. Staff are incredibly caring but always seem happy and not over stretched. They really pay attention to thr details of who my dad is and make time to get to know him. It is clearly well run as staff from all departments seem happy to be at work and very positive in every interaction. I was so worried when my dad went into a care home, but from day one I have been able to sleep better at night, knowing he is there.

My uncle has lived in Burlington Court for a number of years and I'm overall very pleased with his care. It's good to know he is always clean and well looked after. He has good relationships with his carers who treat him kindly and with dignity. It's nice to see his face light up and smile when any of the carers come into his room. I'm pleased with the medical attention he gets -- prior to being here he suffered with frequent UTIs -- at Burlington I think he's only had one which is a good result and I see as a measure of the care he's given. The food always seems nice and fresh - just a pity his appetite seems to have gone. As I live a long way away it's good to know he's well cared for. The facilities and activities are sufficient for his needs - just a pity he won't get more involved.

Visited at the weekend to see my Cousin, who has been a resident at Hartshill Care Home for the 7 months.

He has dementia and he doesn't always remember me. The attentive staff were so caring and kind. They introduced me to him as a friend so as not to overwhelm him which I thought was a great idea. Within 10 minutes my Cousin looked at me, laughed and remembered me which was such an incredible moment.

As for the staff and the home overall. Every time that I visit, the home is always clean, everything is well presented and I always notice how residents seemed so engaged with the team of attentive staff.

I would unreservedly recommend Hartshill Care Home to anyone looking to place their loved ones within the care of such a brilliantly run care home, for complete peace of mind.

My father spent the last 3 weeks of his life here. I could not fault the care given to him. Everyone was so kind, caring, thoughtful and treated us both with consideration & dignity. It made a difficult time so much easier to bear, knowing that my father was in the right place for him. He had complex care needs and I'm so glad that I found Burlington Court.

We are so pleased Mum is there

My mum seems very settled at Midland Care Home. She tells me that the staff are all so kind to her. She is being gently encouraged to participate in various activities, and enjoying them too. It is a relief to know she is safe and well cared for.

Mum been at M C H for last 5 years. They have always treated mum with dignity and respect at all times. Her care has changed drastically within this time frame and they have always changed her care plan accordingly. No hesitation in recommended this care home

There is always activities going on.

Would highly recommend Mudland Care Home .

I have been extremely impressed with Midland Care Home, Wellingborough following my father's recent move there, from residential to nursing care. The professionalism and efficiency of the staff, particularly the Home Manager Trish, made the entire process smooth, well-organized, and as stress-free as possible. While it is still early days, the initial experience has been excellent, giving us great confidence in the care dad will receive.

Would like to thank the staff for doing all they did for my dad on his short stay as respite care . He sadly passed away the day he was ment to come home. But the staff was so supportive and even gave him a salute as the funeral people took him past . Which I thought was a lovely gesture . Many thanks guys keep up the great work

The care received by my mother is, as always, first class.

The staff give first rate care and as my mother is bed bound, non-verbal and doubly incontinent this must take a lot of patience and understanding.

They do their absolute best with little recognition or reward from my mother.

They try their best to engage her and she is, on occasion responsive to the extent that she grips a hand if offered.

We are very grateful

Dad has dementia and they have helped him by trying to distract him if he gets agitated

There was a lockdown due to flu through December, the team were absolutely amazing keeping visitors updated with emails and calls, to let us know what was going on. Every member of staff I have met has been extremely helpful, from the carers, to the reception and managers. My relative is very happy here, and speaks highly about the place which gives us confidence.