Care Homes Owned by Hampton Healthcare

We have had what is one of the biggest decisions of our lives putting our Mother in to a care home, but what a lovely experience we have had with the home we have found.

The manager was so lovely to talk to and expressing concerns was explained very well, the staff was very reassuring and had a lovely mannerism, this residence had a lovely feeling about it (warm and inviting) this made our decision easier, we selected this home for our mum to live and think she will be very happy.

Thank you again for all your kindness.

Lots of love from the family.

The manager Trish gave us a tour prior to mums arrival. She spent time explaining the whole process involved in getting mum from the hospital to the home. All the staff were polite, smiling & all said hello to us. The home was amazing, more like a hotel! Since mums arrival, she is so much happier & relaxed. A big thankyou to you ALL!!!!

Had a walk around visit to Midland care home with my family and was immediately impressed on the facilities available for the imminent care of my mother. The room, which was chosen by us , was spotlessly clean and tidy. Walk in wet room was also top notch. Communication on every part of the move from hospital was very reassuring. A welcoming basket was the icing on the cake. I'm sure mum will be very happy

My grandad is living his best life at this care home. He has dementia and can get easily agitated, the way the staff interact with is amazing they make him feel valued and have a way of calming him. This is something that me and my parents really struggle to do, we often feel guilty when we leave but the staff step in and help with grandad to distract him. We are as a family so grateful to all the staff at Hartshill. I would recommend this care home, my grandad was scared, unhappy and unsafe while he lived in his own home. He is now happy has made friends and the staff love him.

This care home is fantastic, my Nan is here she loves it. We are a big family and when we all visit they allow us to use the family room which is spacious with an enough chairs for us all to sit on. Staff always offers us tea and biscuits which keep my kids busy and the fact that there is a big TV allows us time to talk to my Nan while the kids watch TV. The staff here are amazing they are really kind and when Moyo walks into the room my Nans face lights up. Thank you to everyone at Hartshill for keeping my Nan safe and happy.

The staff are so good at their job and always make time for us when we visit even though they are very busy looking after all the other residents. The home is clean and doesn't smell. Staff are all in uniform and wearing a name badge. Some new young girls have started working here and they are so kind and very good with mum, sorry I didn't catch there names. Thank you to all that work here.

My wife arrived in an agitated, confused mental state. However, after a few days of authentic care and attention, her state of mind became calm and receptive to rational conversation. During the duration of her "respite care" stay, the staff continued to show concerned compassion.

My father appears more relaxed and settled now in his new environment thanks to all the personal care from the staff and I feel very reassured by this. I feel he is receiving the best possible care for this stage of his life.

Thank you every one

My Husbabd is receiving the best care. Nothing is too much trouble they have time to care him properly. I always find him clean ,comfortable. Well fed. and treated with respect . . Its great because i dont have to worry about him.

Having been unwell myself, I haven't been able to visit much. I needn't have worried, she hardly noticed...which is a good thing.

Nothing is ever too much trouble. Having her leading the team makes the whole experience (sometimes very difficult) more manageable.

Mum has been here since May 2021. I live abroad now and each time I visit the UK I see mum It's hard but knowing she is at MCH where there is care I feel a release. I am grateful for the support she is given Keep up the good work.

Great staff who are very caring and take good care of our mum. Their understanding of Dementia care is commendable, the team are very thorough and keep us fully up to date on day to day matters. Would definitely recommend.

Hartshill care home excellent staff and management nothing too much trouble. Kept well informed of any changes. Activities for residents good.cleanlines very good .meals for residents excellent. Would highly recommend this care home .

Very nice staff here they take really good care off Nan even know sometimes she can be demanding at times they always have the time and patience with Nan would like to say a big thank you for taking care off Nan

Very happy with the transition into care. My relative has been treated with respect and dignity and is very happy with the care they are receiving. The rooms are large and bright and the home itself is situated in a lovely countryside setting. The staff are all very cheerful and caring. It has made life easier for us at a very difficult and stressful time.

My mum was admitted to the care home for end of life care from the hospital. From the outset, the care was exceptional, staff took the time to listen to what we told them about mum and her preferences, nothing was too much trouble. The professionalism and care that was shown to us as a family on the day mum passed went above and beyond what I expected. Special mention to the manager Sarah, Deputy Sandra, unit manager Millie, lead nurse Alex, SCA Lily and carer Joseph who were all so kind through a very difficult time for us all, and to all the other staff who showed such kindness and compassion to my mum and to us as a family during her last few days. Thank you all and keep up the excellent work!